Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Puerto Rico

Hotel céntrico lo considero ya mi hotel favorito

Posted Dec 4, 2016
Excelente muy buen personal ,atención esmerada dispuesto siempre a ayudar y a complacer ,gracias por sus servicios . Pronto visitaré Colombia Bogota y si Dios permite será mi Hotel otra vez.
3 out of 5
by A verified traveler from panama

nice location and really good staff

Posted Nov 30, 2016
Pros: location
Cons: better windows
Location: good
its was a great experience, the staff at the hotel are too friendly
4 out of 5
by A verified traveler from Ft. Lauderdale, Fl

Clean, with friendly staff who speak English

Posted Nov 29, 2016
Cons: More variety with the breakfast.
Location: Kind of far to the center of the city
Good experience but lots of noise from the traffic and from inside the hotel. All the time. Walls are thin.
5 out of 5
by A verified traveler from US

Great value and location

Posted Nov 21, 2016
Pros: Great value without making too many sacrifices
Location was close to areas of interest, and hotel service was great. Rooms were large and very clean, would stay here again without hesitation. Best deal
Comment from Hotel Management
Nov 23, 2016 by am.perez@hotelvilar.com, Hotel Management
Thanks for your comment! We are very happy to hear that your experience in HVA was fabulous! Hope to have the pleasure to serve you again. Thanks for choosing HVA!
5 out of 5
by A verified traveler

Good location

Posted Oct 24, 2016
Such friendly staff, very clean etc. Not much Englush but we got by.
Comment from Hotel Management
Nov 2, 2016 by am.perez@hotelvilar.com, Hotel Management
Thanks for your comment! We are very happy to know that you have a good stay at HVA. Hope to have the pleasure to serve you again in the future!
4 out of 5
by A verified traveler from Ciudad de México

Excelente relación precio-servicio.

Posted Oct 3, 2016
Pros: Habitaciones limpias y confortables, restaurante con buen sazon y personal atento.
Cons: Servicio del personal vía su expertis, así como el servicio que de taxis tienen.
Location: Hay muchos restaurantes a la redonda y trnsporte que permite el acceso desde el hotel a toda la ciudad.
Un hotel ubicado al norte de la ciudad con transporte accesible y lugares como Plaza Andina a unos minutos. Cercano a restaurante. El desayuno completo basto.
Comment from Hotel Management
Oct 7, 2016 by am.perez@hotelvilar.com, Hotel Management
Muchas Gracias por su opinion! Tomaremos muy en cuenta su comentario para seguir en nuestro proceso de mejora. Esperamos poder servirle en un futuro! Gracias por escogernos!
5 out of 5
by A verified traveler from Manchester, UK

Great hotel in a good location

Posted Sep 29, 2016
Pros: The location in the Chapinero area: close to bars and restaurants and walking distance to Transmillienio station.
Cons: The check in process is very slow. We checked out and checked back in a day later and the check in still took a long time.
Location: The Chapinero district is full of bars and restaurants and we felt very safe walking around day and night.
The room was excellent, very spacious with a large comfortable bed and a separate area with sofa and dining table. There is also a safe in the room which is very useful. Staff, particularly Christian were very friendly and helpful. Breakfast is good in a very nice setting.
Comment from Hotel Management
Oct 7, 2016 by am.perez@hotelvilar.com, Hotel Management
Dear Guest, Thanks very much for your comment. We already revised the procedure at the front desk and took measures to make it more efficient. We hope to serve you again in the future. Regards,
5 out of 5
by A verified traveler from Miami

Very good value for the price

Posted Sep 19, 2016
Pros: Hotel staffs and location.
Cons: Air condition
The hotel location is very good and safe to walk around. Hotel staffs are super friendly. For the price you paid is totally worth it. No air condition in room. It is not a big deal since Bogota weather is very cool.
Comment from Hotel Management
Sep 22, 2016 by am.perez@hotelvilar.com, Hotel Management
Dear Guest! Thanks for your comment! In Bogota we are not used to have air condition since the weather is mostly cold. However in the night the temperatura can go very low and for that purpose we have at our guest disposal calefaction upon request.
5 out of 5
by A verified traveler

Excelente estadia

Posted Sep 12, 2016
Muy comodo habitaciones remodeladas equipadas excelente estadia.
Comment from Hotel Management
Sep 23, 2016 by am.perez@hotelvilar.com, Hotel Management
Muchas gracias por su comentario! Esperamos teerlo de vuelta muy pronto!
5 out of 5
by A verified traveler from Arizona

Agradable y cerca del centro de la ciudad en chapi

Posted Sep 9, 2016
Habitación limpia y cómoda confortable y muy agradable o una temperatura espectacular para descansar
Comment from Hotel Management
Sep 23, 2016 by am.perez@hotelvilar.com, Hotel Management
Muchas gracias por su comentario! Nos encanta que su estadía haya sido placentera. Esperamos tenerlo de vuelta muy pronto!