Ratings based on 6 Verified Reviews

3.5 out of 5
83% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jan 4, 2016
Smelly Room, Rude Front Desk Staff, Uncomfortable Flea Ridden Bed and Poorly Ventilated Room.
Comment from Hotel Management
Feb 2, 2016 by Nicolas, Hotel Management
Thanks for your comment, as it always helps us to go further. We regret that you had a bad experience at Masaya, and hope to make you change your mind in the future as we made the adequate changes in the rooms so that your experience won't happen again in the future. See you soon in Masaya!
4 out of 5
for Everyone
by A verified traveler from England

Great location - fun, relaxed hostel

Posted Dec 6, 2015
Pros: Staff were really welcoming and helpful. Went out of their way to make sure our stay was good.
Cons: Having a private bathroom, however their may be in the other rooms - we just booked late so did not have a choice.
We booked quite late so had a triple room for the two of us. Only disappointment was not having a private bathroom, otherwise, the hostel was really well laid out, great staff, quiet, laid back atmosphere. Location was really good - 2 min walk into the main old town.
4 out of 5
for Everyone
by A verified traveler from Minnesota

Beautiful, great location, shared bathrooms

Posted Jan 19, 2015
This is a beautiful place with three interior patios and a fun vibe. It's located in the picturesque and historic Candelabria district that's an easy walk to the gold museum, Montserrate, and Bolivar Plaza. It's very clean, has a friendly staff, and has gorgeous woodwork. When I booked I didn't realize that our room didn't have a private bathroom so be aware about that. Also our room had a low beam in it running across the ceiling which may have been a potential headache in the middle of the night.
3 out of 5
for Everyone
by A verified traveler

Great central location in a candelaria

Posted Aug 31, 2014
Pros: staff, location
Cons: need warm or hot water for showers
We stayed 2 nights and overall enjoyed our stay because it was in a great location in walking distance to all the main sights and many restaurants in la candelaria. However, the shower in our private room number 1 was cold and there was no warm or hot water in the bathroom. On our second day, although we had our own private bathroom, we both opted to shower in the dorm shower which had warmer shower water temperature. We found 2 spiders crawling along the walls in our room. The pluses: The breakfast included was very good with fresh fruit and juice, cereal, eggs, toast. The girl working at the desk was very helpful as she was able to give us lots of information on map, ciclovia, flea market etc.
5 out of 5
for Everyone
by A verified traveler

Great hostel for backpackers or casual travelers.

Posted Aug 8, 2012
Hotel Masaya has a very nice upscale hostel feeling. There are great sitting areas and a kitchen for guests. They make an effort to help you meet the other guests and arrange outings. They are very helpful in finding places to go, tours, and transportation. The attached restaurant is very convenient, good, and comparably priced to other restaurants in the area. The internet access is very good.
4 out of 5
for Everyone
by Marina

muy lindo

Posted Feb 18, 2014
Pros: limpieza y los patios internos
ubicacion muy favorable, patios internos preciosso, una cocina bastante bien provista, desayuno brutal!!! y muy buena onda. Se los recomiendo.