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Reviews of Morrison Hotel 114

4 out of 5
Morrison Hotel 114
Avenida 19, 114-06, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 625 reviews" "
Rating 8 - Good. 161 out of 625 reviews" "
Rating 6 - Okay. 31 out of 625 reviews" "
Rating 4 - Poor. 15 out of 625 reviews" "
Rating 2 - Terrible. 14 out of 625 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility in l in very, bosky setting in a lovely neighbourhood; no complaints.
Stayed 3 nights in Mar 2024
Response from Thanks on Apr 1, 2024
Gracias por sus comentarios Equipo Morrison 114

6/10 Okay

Ana-Maria

Traveled with family
Liked: Cleanliness, staff & service
I gave three stars as this hotel being a 5 star hotel lack certain things that other hotels I’ve been in bogota 3 and 4 star have , like : they have free water for guests , they have sleepers , the breakfast is to be desired , we went down at 8am and there were no fruits and no bread
Stayed 1 night in Mar 2024
Response from Esperamos mejorar su experiencia proximamente on Mar 15, 2024
Gracias por sus comentarios esto nos ayuda a mejorar cada día mas como hotel.Cordialmente,Equipo Morrison

2/10 Terrible

kristofer andres

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience...
Terrible hotel with rude front desk. We were turned away upon arrival after pre-paying for our stay through Hotels.com. The entire experience was a disaster. I'm not going to waste additional energy here explaining everything that made the experience terrible -- if you want to experience it for yourself then book your stay there.
Stayed 3 nights in Oct 2023
Response from Esperamos mejorar su experiencia proximamente on Oct 11, 2023
Cordial saludo Sr. LeonLamentamos mucho su experiencia en nuestro hotel. Efectivamente su reserva se encontraba prepagada. El motivo por el cual no se le permitió el ingreso al hotel fue por la falta de documentación que el señor no presento en la recepción, ya sea un pasaporte, cédula de extranjería o documento de permanecía en el país y/o a su vez el sello de migración, estos documentos son vitales para el registro de los extrajeron en el hotel y mas si la reserva incluye un menor de edad el cual tampoco estaba con sus respectivos documentos y permisos de autorización por parte de los padres.Esperamos que pronto nos de la oportunidad de ofrecerles el mejor servicio por el cual nos caracterizamos.Cordialmente,Equipo Morrison 114

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, quiet, safe, clean, good breakfast
Stayed 2 nights in Aug 2023
Response from Gracias on Aug 29, 2023
Buenas tardes señor LuisLe agradecemos su calificación y nos agrada que su experiencia haya sido de su agrado.Lo esperamos en una próxima ocasión.Equipo de Reservas

2/10 Terrible

Benoit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pesadilla de Bogotá: Morrison 114 En Morrison 114 en Bogotá, tuve una experiencia de hotel muy desfavorable. Hubo numerosos problemas técnicos, incluyendo un televisor defectuoso que requirió cambios de habitación. El ruido constante en mi tercera habitación subrayó una clara falta de atención al confort del huésped. Mi solicitud de ayuda fue respondida con respuestas poco claras y la sugerencia de una mejora de habitación que incurriría en costos adicionales. Las interacciones con el personal no fueron profesionales. Las condiciones de la habitación fueron inadecuadas, con presencia de insectos y ropa de cama sucia. Tras solicitar una solución, pasé varias horas esperando una respuesta que nunca llegó. Cuando pedí un reembolso por las noches restantes, se me aseguró que seguiría la intervención de una plataforma de reserva en línea. Lamentablemente, ese reembolso aún no se ha materializado. Mi experiencia en Morrison 114 no fue satisfactoria. Las condiciones de la habitación y el trato recibido no estuvieron a la altura de lo que se esperaría en el sector de la hospitalidad. Recomendaría considerar otras opciones de alojamiento en Bogotá.
Response from Equipo de reservas on Aug 29, 2023
Buenas tardes Señor BenoitLe agradecemos su comentario, para nosotros es muy importante. Lamentamos que su experiencia no haya sido la esperada. Cordialmente,Equipo de Reservas

2/10 Terrible

Benoit

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bogota's Morrison 114: A Nightmarish Experience During my stay at Morrison 114 in Bogota, I encountered several issues that significantly impacted my experience. The first was a malfunctioning TV that necessitated multiple room changes. The third room, although free from TV problems, suffered from a disturbing noise that was not addressed despite my complaints. The hotel staff's response to my issues was unsatisfactory. A suggestion was made for a room upgrade, which would have incurred an additional cost. Unfortunately, the interactions with the staff were less than professional. The room conditions were subpar, with unclean linens and presence of a pest. I spent a considerable amount of time waiting for a resolution that never came. Upon requesting a refund for the remaining nights, I was told to coordinate with Expedia. However, a week later, despite persistent follow-ups by Expedia, the refund was not granted. I would advise potential visitors to consider other accommodation options in Bogota. The level of service and the quality of the rooms at Morrison 114 did not meet the standards one might expect in the hospitality industry.
Stayed 3 nights in Jul 2023
Response from Equipo de Reservas on Aug 29, 2023
Buenas tardes Señor BenoitLe agradecemos su comentario, para nosotros es muy importante. Lamentamos que su experiencia no haya sido la esperada. Cordialmente,Equipo de Reservas

2/10 Terrible

Benoit

Disliked: Staff & service, amenities, property conditions & facilities
Morrison 114, Bogota: A Tale of Unhygienic Conditions and Dreadful Food The abhorrent cleanliness standards at Morrison 114 in Bogota are a horrifying affront to basic hospitality. Uninvited guests like cockroaches, dirty linens, and grimy towels were a routine part of my stay. The blatant negligence demonstrated through these appalling conditions was a stark contrast to the polished online pictures. The culinary disaster named 'breakfast' at Morrison 114 was equally distressing. The lack of freshness and variety seemed a deliberate disregard for gastronomic decency. Consuming it resulted in not just an unpleasant experience, but an unexpected bout of sickness. The food quality was clearly subpar, a blatant risk to guests' health. The horrendous experience at Morrison 114 left a permanent mark. It is a glaring testament to their blatant lack of concern for guest welfare and their utter disregard for cleanliness and decent food standards. For those who value their health and comfort, steer clear of this hotel.
Response from Equipo de Reservas on Aug 29, 2023
Buenas tardes Señor BenoitLe agradecemos su comentario, para nosotros es muy importante. Lamentamos que su experiencia no haya sido la esperada. Cordialmente,Equipo de Reservas

2/10 Terrible

Benoit

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Equipo de reservas on Aug 29, 2023
Buenas tardes Señor BenoitLe agradecemos su comentario, para nosotros es muy importante. Lamentamos que su experiencia no haya sido la esperada. Cordialmente,Equipo de Reservas

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and professional. Hotel very clean. Location is close to nice restaurants.
Stayed 6 nights in Jun 2023
Response from Thanks on Jul 6, 2023
Good Morning Mr.We hope you are well.Thank you for your review. For us is very important your comentary. We glad to hear that your experience was excelent. Our main goal its provide the best service and get our customers all they need.We hope to see you in future trips and again than you.Best regards,Reservations Team

10/10 Excellent

Neil

Stayed 3 nights in Jun 2023
Response from Equipo de Reservas on Jul 24, 2023
Muchas gracias por sus comentarios

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very misleading rating
Doing work all through the night on the property next door which kept me up. They at first gave me a quiet room but did little to maintain in - the AC vents were clogged full of debris that kept coming out and there were no working windows. Then after they fixed it had the audacity to turn me out and deny my package so I was left chasing it around ten city. If you want peace and harmony, I would not stay here at all.
Stayed 5 nights in Jun 2023
Response from Thanks on Jul 6, 2023
Good morning Mr.We are so sorry for all the inconvenients. We completely understand the situation. We are going to take this comments to improve our service. If you give us the second chance we are going to make your stay amazing. Our goal its provide the best service and get our customers all they need.Best Regards,Reservation TeamMorrison 114 Hotel

10/10 Excellent

Claudia

Stayed 6 nights in May 2023
Response from Gracias on Jul 6, 2023
Buenas tardes señor (a)Le agradecemos su calificación y nos agrada que su experiencia haya sido de su agrado.Lo esperamos en una próxima ocasión.Equipo de Reservas

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Horrific betrayal.of guest's trust
This horrific passive aggressive management company is the worst aspect of an otherwise ideal, centrally located property. There are mites falling from every part of the facility due to horrible (zero besides the entry area where fumes come in) ventilation -ironicalky situated near a park. The stay started oof promising but got only 10x worse as they ignore solo travellers for couple and defer to large groups in exclusion of all else. tipoed generously as that is my waym Usually I also compliment staff that perform well. Only two people in this property were noteworthy in service ethic. And I am sparing the embarrassingly unforgivable incidents relating to noise, direct guest harassment and rudeness bordering on hostility (multiple interrupted conversations with front desk staff by managers and reports) and lack of proper patrolling the halls and grounds, not to mention the shortness in general in order to at least to compliment Andres in the breakfast service and above all Emilio the star of the show, without whom this debacle would have long ago collapsed. iMO, all the management should be fired immediately besides for Claudia the Housekeeping Manager. The full version of this review will be on Google where it belongs. I'm going to go be sick again now just remembering this place with. no windows and filthy vents.
Stayed 2 nights in Jun 2023
Response from Disculpas on Jul 6, 2023
Buenos diasLamentamos que haya tenido inconvenientes con el aseo. Le agradecemos su comentario porque nos ayuda a ser mejores cada día con nuestra operación. Ya nuestro equipo de ama de llaves está enterado y prevenido para que no se vuelvan a cometer estos errores. Nos alegra que nuestro equipo de recepción y restaurante le haya brindado un excelente servicio al cliente.Esperamos que en una próxima estadía nos permita atenderlo y cumplir sus expectativas.Cordialmente,Equipo de Reservas.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
I had a great stay! Wonderful location and great staff.
Stayed 3 nights in May 2023
Response from Thanks on Jul 6, 2023
Good afternoon, Mrs.We appreciate your rating and we are pleased that your experience has been to your liking.We look forward to seeing you next time.Reservations Team

6/10 Okay

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t line about this hotel is the check in process. The system seems to be outdated and it’s very slow. It seems there’s a lack of communication between the staff members and no notes regarding rates or special requests are being recorded. There are 2 or 3 employees at the front desk but only one has access to the computer for check ins. Very slow and frustrating when there’s a large group checking in at the same time.
Stayed 1 night in Apr 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2023

10/10 Excellent

Kurt

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Was great
Stayed 2 nights in Mar 2023

10/10 Excellent

Luis

Stayed 1 night in Mar 2023

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome.
Stayed 1 night in Mar 2023
Response from Manager on Mar 17, 2023
Dear Guess Thank you very much for your kind comments! We are very happy because you were satisfied with our services Greetings from all of the hotel group.

10/10 Excellent

Ortelio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Angela and Gisela services were great !!!! Hotel in general was clean and staff very helpful
Stayed 3 nights in Feb 2023
Response from Manager on Mar 17, 2023
Apreciado Huesped!,Muchas gracias por sus amables comentarios!Estamos muy contentos de haberlos tenido aquí y el hecho de que usted fue satisfecho con nuestros servicios nos agrada aún más.Saludos de todo el equipo del hotel.

10/10 Excellent

Ortelio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a great service.
Stayed 4 nights in Feb 2023
Response from Manager on Mar 7, 2023
Dear Ortelio. Thank you very much for your kind comments! We are very happy because you were satisfied with our servicesGreetings from all of the hotel group.

10/10 Excellent

Martha Milena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Feb 2023
Response from Manager on Mar 7, 2023
Apreciada Sra Martha,Muchas gracias por sus amables comentarios!Estamos muy contentos de haberlos tenido aquí y el hecho de que usted fue satisfecho con nuestros servicios nos agrada aún más.Saludos de todo el equipo del hotel.

8/10 Good

Juan Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y atento, buen parqueadero, muy limpio, habitación cómoda y agradable. A mejor mayor variedad en el desayuno.
Stayed 1 night in Feb 2023
Response from Manager on Mar 7, 2023
Apreciado Sr Juan ,Muchas gracias por sus amables comentarios!Estamos muy contentos de haberlos tenido aquí y el hecho de que usted fue satisfecho con nuestros servicios nos agrada aún más.Saludos de todo el equipo del hotel.

10/10 Excellent

Yery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was excellent! Check-in was fast! The lady at the front desk was very professional and polite. Room was clean and very well set up. I ordered room service and food was delicious. I definitely recommend this Hotel.
Stayed 2 nights in Feb 2023
Response from Manager on Mar 7, 2023
Dear YeryThank you very much for your kind comments! We are very happy because you were satisfied with our services Greetings from all of the hotel group.

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Housekeeping good.
Stayed 7 nights in Jan 2023
Response from Manager on Feb 10, 2023
Hello Thank you for your review. For us is very important your comentary. We glad to hear that your experience was excelent.Best regards,

4/10 Poor

Kevin

Stayed 3 nights in Jan 2023
Response from Manager on Mar 7, 2023
Apreciado Señor KevinAgradecemos sus comentarios, estos son una oportunidad de mejora constante y nos alientan a seguir trabajando todos los días para brindar un servicio de calidad. Esperamos que nos visite nuevamente.

10/10 Excellent

sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Jan 2023
Response from Reservations Team on Feb 10, 2023
Hello Thank you for your review. For us is very important your comentary. We glad to hear that your experience was excelent. Best regards,Reservations Team

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who couldn’t do enough for us.
Response from Reservations Team on Jan 13, 2023
Hello Mrs HilaryWe hope you are well.Thank you for your review. For us is very important your comentary. We glad to hear that your experience was excelent. Our main goal its provide the best service and get our customers all they need.We hope to see you in future trips and again than you.Best regards,

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2022
Response from Manager on Nov 9, 2023
Dear Mr NicolasThank you very much for your kind comments!We are very happy to you have been here again and you have been satisfied with our services.Greetings from all the hotel team.

8/10 Good

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff, location and nice rooms. Spent a week here and no complaints
Stayed 2 nights in Nov 2022
Response from Reservations Team on Dec 6, 2022
Hello Mr StevenWe hope you are well.Thank you for your review. For us is very important your comentary. We glad to hear that your experience was excelent. Our main goal its provide the best service and get our customers all they need.We hope to see you in future trips and again than you.Best regards,

10/10 Excellent

Juan, Weston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, staff and management makes my stay always a pleasure
Response from Reservations Team on Nov 9, 2022
Hello Mr JuanWe hope you are well.Thank you for your review. For us is very important your comentary. We glad to hear that your experience was excelent. Our main goal its provide the best service and get our customers all they need.We hope to see you in future trips and again than you.Best regards,

4/10 Poor

Abraham

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities
They located me at the 2th tower, and the next day on the middle of the lobby they got a interview for tv, and make me way to pass, and the next days they got a conversation and was really hard to pass, the housekeeper don’t was that’s good cleaning.
Stayed 4 nights in Oct 2022
Response from Reservations Team on Nov 9, 2022
Good Afternoon Mr AbrahamWe hope you are well.Thank you so much for your comments, its really important for us having that feedback about our service to improve every day. We are so sorry about the cleaning room. We are going to take this comment to improve our housekeeper service.If you give us the second chance we are going to make your stay amazing. Our goal its provide the best service and get our customers all they need.Best Regards,

2/10 Terrible

Daniel E

Business traveler
Disliked: Property conditions & facilities, room comfort
What a let down
Rooms are old, bare, no coffee maker, now water Location was not what i was looking for.
Stayed 4 nights in Sep 2022
Response from Reservations Team on Oct 20, 2022
Good afternoon Mr DanielWe hope you are well.We are so sorry for all the inconvenients. We completely understand the situation. We are going to take this comments to improve our service . If you give us the second chance we are going to make your stay amazing. Our goal its provide the best service and get our customers all they need.Best Regards,Reservation TeamMorrison 114 Hotel

10/10 Excellent

Pamela

Stayed 5 nights in Sep 2022

10/10 Excellent

Ana, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personal atento y amable. Excelentes desayunos. Todo muy lindo y limpio. Excelente localización.
Stayed 4 nights in Jul 2022
Response from Equipo de Reservas on Aug 17, 2022
Buenas tardes Estimada señora Ana Muchas gracias por su comentario. Para nosotros es muy gratificante recibirla y nos alegra que se haya cumplido con sus expectativas. Esperamos tenerla nuevamente en casa. Cordialmente,

6/10 Okay

sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jul 2022
Response from Reservations Team on Jul 18, 2022
Good Afternoon Mrs Sandra We hope you are well. Thank you for you coment. For us is very important. Our main goal its provide the best service and get our customers all they need. We hope to see you in future trips and again than you. Best Regards,

2/10 Terrible

David R

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not waste your money here. Downstairs looks ok, Rooms look like a hostel. Bathroom is so simple and the bed with two people you feel like you are falling if you don't stay in the middle. Breakfast was so poor. the Arepa was old you can tell since it was as hard as a stone. The AC is dirty, the first night and I already has allergies and my throat hurts. The Staff is nice.
Stayed 6 nights in Jun 2022
Response from Reservations Team on Jun 28, 2022
Good afternoon Mr David We hope you are well. We are so sorry that our rooms it was not to your liking. Our buffet breakfast has many options like fruit, juice, coffee, chocolate, bread, eggs, arepas we are so sorry that you did not like our opcions. We are going to take this comments to improve our service If you give us the second chance we are going to make your stay amazing. Our goal its provide the best service and get our customers all they need. Best Regards,

2/10 Terrible

Juan

Stayed 1 night in Jun 2022

8/10 Good

Giancarlo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Place is safe and in walking distance of restaurants,drugstores and always easy to get transportation.Perfect placement. Needs a bell boy to be attent when people arrive to help at once with luggage. And the restaurant greek was definatly not my thing.
Stayed 5 nights in May 2022
Response from Reservations Team on Jun 21, 2022
Good Afternoon Mr Giancarlo We hope you are well. Thank you so much for your comments, its really important for us having that feedback about our team to improve every day. We are so sorry about our restaurant. If you give us the second chance we are going to make your stay amazing. Our goal its provide the best service and get our customers all they need. Best Regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Equipo de Reservas on May 10, 2022
Buenas tardes señor Timothy Le agradecemos su comentario y nos agrada que su experiencia haya sido de su agrado. Lo esperamos en una próxima ocasión.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, limpieza, ubicación e instalaciones
Stayed 6 nights in Apr 2022
Response from Equipo de Reservas on May 10, 2022
Buenas tardes señor Juan Le agradecemos su comentario y nos agrada que su experiencia haya sido de su agrado. Lo esperamos en una próxima ocasión.

2/10 Terrible

Juan, Panama

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived and one section of the hotel didn’t have running water. We got assigned rooms in the section that did but the rooms were smaller than we paid for and there was no elevator to get to them. At the end we talked to the manager and changed hotels. Terrible property. Don’t stay here.
Stayed 2 nights in Apr 2022
Response from Reservations Team on May 10, 2022
Good Afternoon Mr Juan We hope you are well. We are sorry to hear that you had a bad experience. We were doing some locative fixes that give us some major issues. We sincerely apologize for all the inconveniences and we hope you can give us a second chance. Than you for your review this help us to improve in the future visits. Best Regards

10/10 Excellent

LEONARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service.
Stayed 4 nights in Apr 2022
Response from reservaciones on Apr 13, 2022
we are happy to help! please come back soon

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cold. Ask for a heater.
Stayed 2 nights in Feb 2022
Response from reservations on Mar 29, 2022
Mr Robert Thank your for your message, we will make sure to bring hearter to the room for the next stay. remenber this is your home

2/10 Terrible

Marian

Disliked: Property conditions & facilities
LA HABITACION HORRRIBLE, ME COBRARON SOBREPRECIO, LOS DESAYUNOS UN ASCO LO UNICO BIEN ES LA UBICACION DEL HOTEL
Stayed 4 nights in Jan 2022
Response from reservaciones on Mar 29, 2022
Buenos Dias Lamentamos que su hospedaje no fuera de su agrado y que presentara varios inconvenientes, estamos mejorando nuestros servicios para que huéspedes como usted pueda regresar y disfrutar de una mejor estadía

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

ADOLFO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación, moderno y limpio
Stayed 3 nights in Jan 2022
Response from reservaciones on Feb 4, 2022
Buenas Tardes señor Adolfo Agradecemos su comentario y nos complace saber que disfruto de su estadía, esperamos hospedarlo en una pronta y próxima ocasión.

10/10 Excellent

Julio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option in a very good and quiet neighborhood, the rooms are warm, the staff is amazing and the hotel transport driver Luis is the best!! The only thing they have to think about, is to put a capsules coffee maker with normal/decaf and tea capsules, also a courtesy water bottle could be great. 4,5 ⭐️
Stayed 4 nights in Dec 2021
Response from Reservas 114 on Dec 13, 2021
Good Afternoon Mr Julio Thank your for your comment, we are so pleased to now your enjoy your stay with us, we will think about this new options for coffee and tea. please visit us again this is your second home. we are here to help.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021
Response from Reservas 114 on Dec 13, 2021
Buenas Tardes Señor Ivan Esperamos que su estadía fuera de su agrado, recuerde que estamos para servirle, y esperamos nos pueda visitar en una pronta ocasión.

8/10 Good

SONYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was spotty
Stayed 3 nights in Nov 2021
Response from Reservas 114 on Dec 13, 2021
Good Afternoon Mrs Sonya Thank you for your comment, we are sorry for the inconvenience during your stay with the internet, we are doing some changes and solutions for it, please visit us you remember we are here to help.