NH Collection Bogotá Hacienda Royal

Photo gallery for NH Collection Bogotá Hacienda Royal

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Junior Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Superior Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of NH Collection Bogotá Hacienda Royal

NH Collection Bogotá Hacienda Royal

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111

Explore the area

  • Popular LocationHacienda Santa Barbara Mall1 min walk
  • Popular LocationUnicentro Bogotá10 min drive
  • Popular Location93 Park13 min drive
  • AirportBogota (BOG-El Dorado Intl.)47 min drive

Choose dates to view prices

About this area

Bogotá

Located in Usaquen neighborhood, NH Collection Bogotá Hacienda Royal is connected to a shopping center. Hacienda Santa Barbara Mall and Catedral Primada de Colombia are local landmarks, and travelers looking to shop may want to visit Usaquén Flea Market and Unicentro Bogotá. Salitre Mágico and Bogota Botanical Garden are also worth visiting.

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk
  • Unicentro Bogotá - 10 min drive
  • 93 Park - 13 min drive
  • Andino Commercial Center - 16 min drive
  • Clinica del Country - 19 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 48 min drive

Restaurants

  • Balsamico - 3 min walk
  • Home Sweet Home - 4 min walk
  • Kathmandu - 4 min walk
  • Wok - 5 min walk
  • La Rosconeria - 5 min walk

About this property

NH Collection Bogotá Hacienda Royal

5-star luxury hotel connected to a shopping center in Usaquen
Along with a full-service spa, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (172 square feet)
  • Meeting rooms - 4

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 55 lbs)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 205 out of 307 reviews
5 - Excellent 67%
Rating 4 - Good. 69 out of 307 reviews
4 - Good 22%
Rating 3 - Okay. 22 out of 307 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 307 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 307 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. There is easy access to transportation, and it is safe. The staff was very friendly. The rooms are very clean.
Stayed 8 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Collection Hacienda Royal. is located in a Residential Area of Usaquen.. and beautiful. So convenient to 2 to 4 star restaurant and cafes. I loved this area. It is a little trek to El Centro and La Candelaria, but you can cabify and Uber there no problem and CHEAPLY. The BUSSES were readily available as well and only 2 blocks away! The market and restaurants are A1. mere blocks away. The hotel was very comfortable and the staff very nice. The Breakfast every morning was outstanding and very big selection and awesome taste. The room was spacious and clean. There was a FULL TERRACE which was marvelous to sit on and have a drink or just read and listen to music. The view was outstanding! Thanks staff of the Hacienda you did not disappoint
Stayed 7 nights in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the serviced we received at this hotel. For starters, the staff is very friendly and helpful all the time. We also felt safe in that area of the city. We got a room with a terrace and the views were great. As for breakfast, it was wonderful. We stayed in room 521, and the bath tub didn't drain very quickly. That was probably our only complaint about the room... we did forget to tell the staff when we left, so don't hold it against them. They were great all around, we communicated with them via e-mail prior to our arrival. Their responses were always timely and friendly. I would not hesitate to stay there again
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was there just for the day not spending the night…. The lady at front desk made zero effort to check us in 1 hr earlier ( she didn’t even try) kettle not working
Stayed 1 night in Jun 2022