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NH Collection Bogotá Hacienda Royal

Photo gallery for NH Collection Bogotá Hacienda Royal

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of NH Collection Bogotá Hacienda Royal

NH Collection Bogotá Hacienda Royal

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Calle 114, 6-02, Bogotá, Distrito Capital, 110111

Explore the area

  • Popular LocationHacienda Santa Barbara Mall1 min walk
  • Popular LocationUnicentro Bogotá9 min drive
  • Popular Location93 Park13 min drive
  • AirportBogota (BOG-El Dorado Intl.)43 min drive

Choose dates to view prices

About this area

Bogotá

Located in Bogotá, NH Collection Bogotá Hacienda Royal is connected to a shopping center. Hacienda Santa Barbara Mall and Andino Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Simon Bolivar Park. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Estadio Nemesio Camacho.

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk
  • Unicentro Bogotá - 9 min drive
  • 93 Park - 13 min drive
  • Andino Commercial Center - 15 min drive
  • Clinica del Country - 17 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 43 min drive

Restaurants

  • Dominiques — 1 min walk
  • Home Sweet Home — 4 min walk
  • Kathmandu — 4 min walk
  • Wok — 5 min walk
  • La Rosconeria — 5 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel connected to a shopping center in Santa Barbara Alta, walk to Hacienda Santa Barbara Mall
Along with a full-service spa, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and massage/treatment rooms. All 82 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (172 square feet)
  • Meeting rooms - 4

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 26 2021 to December 31 2021 (dates subject to change):
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay
Dogs and cats welcome
Up to 55 lbs
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 153 out of 230 reviews
5 - Excellent 67%
Rating 4 - Good. 56 out of 230 reviews
4 - Good 24%
Rating 3 - Okay. 11 out of 230 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 230 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 230 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy to have stayed at this hotel and we hope to stay there in future trips. The location is excellent due to several reasons, some of which are being at the back of a mall and very short walking distance to a nice area called Usaquen. Hotel staff are very nice and helpful; the breakfast buffet is good (it would be much nicer without all the Covid restrictions but that’s not their fault, just make sure you ask what food they have or can make in the kitchen and don’t think what you see displayed is all they have); and the whole place is very clean. A few minor things that can be improved are: some areas of the carpet in our room really looked like it needs to be replaced, and the tub drained too slowly. I know I could have called for maintenance regarding the tub draining, but I didn’t want to bother. Overall, I would definitely recommend this property. We send our regards to all the wonderful staff we interacted with during our stay; you guys are the best asset this hotel has!
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, very friendly staff.
Stayed 3 nights in Jul 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok. Great location.
Stayed 6 nights in Jun 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes across from the park, great view
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in bogota
Stayed 1 night in May 2021