Dear Roberto,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team of Housekeeping. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Estimado, Carlos Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia a través de nuestra Encuesta de satisfacción de Expedia.Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse con nosotros. Esperamos tener la oportunidad de darle la bienvenida pronto.Cordialmente, Luciana Rodríguez V Guest Relations Manager

Dear Raymundo,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,

Dear Burcin,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Sergio,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team, speacially Pedro Mancera. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Estimada Sra. Myriam,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorableGracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodriguez V Guest Relations Manager

Dear Leticia,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,

Estimada Sra. María,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorable, y apreciamos sus amables elogios hacia los miembros de nuestro equipo. Compartiré estos comentarios con ellos y el resto del personal para continuar inspirándolos y motivándolos a brindar un servicio al cliente excepcional.Gracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodríguez V Guest Relations Manager

Dear Geoffrey, Thank you for taking your time and leave a postitive review about your last stay. Hope to welcome you back very soon. Best regards, Luciana Rodriguez V Guest Relations Manager

Dear Federico,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay and the rooms We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Estimada Sra. Maria Clara,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Lamento que el proceso del Check-in haya tardado tanto tiempo. Tenga la seguridad que ya se ha escalado con el área de Front Desk para hacer de nuestros procesos cada vez más eficientes. Gracias de nuevo por su tiempo y espero que su estadía haya sido un momento memorable.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodriguez V Guest Relations Manager

Dear Elvira,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, our location your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.I am very glad that you enjoyed the facilities near the hotel as the flea market and the mall. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Alec,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear RafaelThank you for taking the time to write a comment about your recent stay with us. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. It would be very usefull if you send me an email indicating what could be better. lu.rodriguezvalderrama@nh-hotels.com.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Luciana Rodriguez V Guest Relations Manager

Dear Salomon,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Jeremy Thank yiu for taking the toime to write a positive review about your last stay in NH colelction Royal Hacienda. It was a pleasure to be your host. Hope to welcome you again.Luciana Rodriguez V Guest Relations Manager

Dear Mauricio,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, our location and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Claudia,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel and our location. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Estimada Sra. Ana En primer lugar le quería gradecer por a confianza depositada en NH Collection Royal Hacienda. Gracias por tomarse el tiempo de dejar un comentario acerca de su última estadía. Me alegra saber que tuvo una experiencia memorable. Espero recibirla nuevamente. Cordialmente, Luciana Rodríguez V Guest Relations Manager

Estimada Sra. Jessica,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorable, y apreciamos sus amables elogios hacia los miembros de nuestro equipo. Compartiré estos comentarios con ellos y el resto del personal para continuar inspirándolos y motivándolos a brindar un servicio al cliente excepcional.Gracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodriguez V Guest Relations Manager

Dear Steven,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodríguez VGuest Relations Manager

Dear,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodríguez V Guest Relations Manager

Estimada Cristina,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorable. Compartiré este comentario con ellos y el resto del personal para continuar inspirándolos y motivándolos a brindar un servicio al cliente excepcional.Gracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodríguez V Guest Relations Manager

Estimado Hernan,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorable, estamos comprometidos con brindar un servicio al cliente excepcional.Gracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodriguez V Guest Relations Manager

Dear Jennifer,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear JavierThank you for taking the time to leave a comment in the website.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your time in the hotel. Rest assured that your comments about the parking have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Also, even though you booked a superior room, these consist of single and twin rooms subject to availability. As you were informed at check-in. I am sorry you took this as a downgrade. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Luciana Rodriguez V Guest Relations Manager

Dear Jim,I am delighted that you had a memorable stay with us once again here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. Having you for 6 years is the best reward, this is your home now.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Guest,Thank you for always choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Royal Hacienda in the near future.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez VGuest Relatinos Manager

Dear Mauricio,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us, the service, rooms and our team members.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Royal Hacienda in the near future.Sincerely,Luciana Rodriguez VGuest Relations Manager

Estimado Sr. Juan, En primer lugar, queremos aprovechar la oportunidad para agradecerle la confianza depositada en nuestra cadena NH Hotel Group y por haber compartido su experiencia en el hotel NH Collection Royal Hacienda.Estamos encantados de que haya disfrutado de su experiencia en nuestro hotel y especialmente que destaque la ubicación, hospitalidad y el servicio del equipo. Apreciamos enormemente sus amables palabras, que por supuesto he transmitido al resto del personal. Sus comentarios son la mejor recompensa y motivación para seguir trabajando en ofrecer experiencias extraordinarias. Agradeciendo vez más su valoración, todo el equipo del NH Collection Royal Hacienda queda a su entera disposición y espera darle la bienvenida de nuevo muy pronto. Atentamente,Luciana Rodríguez V- Guest Relations Manager

Dear Victor,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our location. We are committed to consistently providing a memorable experience for our guests. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V- Guest Relations Manager

Dear Cristina,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our area. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Estimado Gustavo,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorable. Compartiré este comentario con el resto del personal para continuar inspirándolos y motivándolos a brindar un servicio al cliente excepcional.Gracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodríguez V Guest Relations Manager

Estimado Alberto Carlos,Gracias por elegir nuestro hotel y compartir sus comentarios sobre su experiencia con nosotros.Estamos encantados de saber que tuvo una estancia memorable. Gracias de nuevo por su tiempo.Esperamos darle la bienvenida de nuevo muy pronto al NH Collection Royal Hacienda.Atentamente,Luciana Rodríguez V Guest Relations Manager

Dear Danielle,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of the view of your room. I will ensure to share this feedback with the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Royal Hacienda in the near future.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Altan,Thank you for taking the time to write a comment about your recent stay with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. For the reimburse of the day less, and for the conditions of your stay, you have to talk directly with the agency to help you.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Royal Hacienda in the near future for another memorable experience.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Peter,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luciana Rodriguez V Guest Relations Manager

Dear Luis,Thank you for taking the time to leave a comment about your experience in NH Collection Royal Hacienda.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the area. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Royal Hacienda in the near future for another memorable experience.Sincerely,Luciana Rodriguez V Guest Relations Manager

Estimado Alfredo,En primer lugar, queremos aprovechar la oportunidad para agradecerle la confianza y por haber compartido su experiencia en el hotel NH Collection Royal Hacienda.Estamos verdaderamente agradecidos por sus maravillosos comentarios sobre nuestro hotel, su estadía y nuestro servicio. Todo el personal está comprometido a brindar diligentemente experiencias memorables para nuestros huéspedes y, sus comentarios y amables palabras son la mayor motivación y recompensa para el equipo y para mí.Ha sido un verdadero placer recibirle en nuestro hotel y esperamos darle la bienvenida nuevamente.Atentamente,

Dear Ricaurte Rodriguez,I am delighted that you had a memorable stay with us here at NH Collection Royal Hacienda.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,

Dear Armando,Thank you for taking the time to make a comment about your saty in NH Hacienda.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Royal Hacienda in the near future for another memorable experience.Sincerely,

Dear Dong Hyun,Thank you for taking the time to make a comment about your stay in NH Hacienda.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Royal Hacienda in the near future with your family.Sincerely,

Dear Adriana,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Royal Hacienda in the near future for another memorable experience. I will take note about de AC to check it with maintenance Sincerely,

Estimada Sra. Adriana, En primer lugar, queremos aprovechar la oportunidad para agradecerle la confianza depositada en nuestra cadena NH Hotel Group y por haber compartido su experiencia en el hotel NH Collection Royal Hacienda. Estamos encantados de que haya disfrutado de su experiencia en nuestro hotel y especialmente que destaque la hospitalidad y el servicio del equipo. Apreciamos enormemente su calificación, que por supuesto he transmitido al resto del personal. Sus comentarios son la mejor recompensa y motivación para seguir trabajando en ofrecer experiencias extraordinarias. Agradeciendo vez más su valoración, todo el equipo del NH Collection Royal Hacienda queda a su entera disposición y espera darle la bienvenida de nuevo muy pronto. Atentamente,

Dear David,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Royal Hacienda in the near future for another memorable experience.Sincerely,

Estimado Sr. Iván En primer lugar, queremos aprovechar la oportunidad para agradecerle la confianza depositada en nuestra cadena NH Hotel Group y por haber compartido su experiencia en el hotel NH Collection Royal Hacienda.Estamos verdaderamente agradecidos por su comentario sobre nuestro hotel, su estadía y nuestro servicio. Todo el personal está comprometido a brindar diligentemente experiencias memorables para nuestros huéspedes y, sus comentarios y amables palabras son la mayor motivación y recompensa para el equipo y para mí.Ha sido un verdadero placer recibirle en nuestro hotel y esperamos darle la bienvenida nuevamente.Atentamente,

Estimada Olga, En primer lugar, queremos aprovechar la oportunidad para agradecerle la confianza depositada en nuestra cadena NH Hotel Group y por haber compartido su experiencia en el hotel NH Collection Royal Hacienda.Estamos verdaderamente agradecidos por el tiempo que ha tomado en calificarnos.Ha sido un verdadero placer recibirle en nuestro hotel y esperamos darle la bienvenida nuevamente.Atentamente,

Dear Christopher,Thank you for taking the time to share your recent experience at NH Collection Royal Hacienda.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

Apreciada Debora, Muchas gracias por tomarse el tiempo de calificarnos, para nosotros es muy importante conocer su opinión.Nos alegra saber que disfrutó de su estadía.Esperamos verla nuevamente en un furuto próximo.Cordialmente,