Ratings based on 91 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown

Close to shopping areas. Lots of restaurants nearb

Posted Jan 2, 2017
Pros: Cleanliness.
Cons: Get better breakfast
Location: good restaurants nearby.
Staff hardly speak English. Restaurant miserable. ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Dec 14, 2016
Excellent in all aspects such as services and staff professionalism
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

nice hotel and excelent service

Posted Nov 24, 2016
allways a good surprice at this hotel , nice room and exelent service
2 out of 5
by Peter

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

NH hotel review

Posted May 2, 2016 on Orbitz
Pros: Staff, location...
Cons: hotel needs remodeling ...it is falling apart... Add a swimming pool and make the gym bigger
Location: Some very good panish restaurants(4 estaciones, pajares salinas).not much around as this is a business area however Andino & Parque 93 mall are close
Overall I enjoyed my stay, the hotel is nice, located close to the office, there are some very nice restaurants around ... room is clean and comfortable (staying in the business suite that is ...) however some of my colleagues have complained that one or 2 things in their room wasn't working (such as the safe box, or issues in the bathroom with the show, a/c not working ... the hotel need some remodeling as they receive a lot of tourists ... also i didn't like that the gym is so small and there is no swimming pool ....considering the room rate they should have one.... Food is good and staff is professional and friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel well located

Posted Apr 7, 2016
Traveling for business the rooms are big and the service very good, good internet too.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 5, 2016
Cons: Staff
Location: Good
Extra fees, staff not provided good customer service,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2016
Very nice staff, prompt service, and very helpful staff.
4 out of 5
by Ronald

This traveler left a rating score only Posted Feb 22, 2016 on Hotels
2 out of 5
by ALAN from houston

royal stay

Posted Jan 29, 2016 on Hotels
There was a change of ownership and a noticeable drop in service from the previous ownership. internet service was spotty. late checkout policy is ridiculous, le half day rate for four hours!!!#$ since my flight was midnight I declined and got a full day rate for a lot less down the street. breakfast and lunch service was death slow with four wait staff and me at the only table.