Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

VACATION

Posted Feb 3, 2016
Pros: LOCATION
Cons: FRON DESK PEOPLE
Location: CLOSE TO SHOPPING CENTERS
FRONT DESK PEOPLE NOT FRIENDLY...... ..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... .
5 out of 5
by A verified traveler

Nice hotel close to airport

Posted Jan 25, 2016
Very nice place good food and friendly people It is close to the airport and in a very nice neighbirhood.
5 out of 5
by Silvana from Barranquilla

Muy buen hotel ubicado en un sitio estrategico

Posted Jan 24, 2016 on Hotels
Nos fue muy bien muy buena la atencion
5 out of 5
by André from São Paulo

Hotel excelente

Posted Dec 10, 2015 on Hotels
O hotel é excelente, com quartos grandes e confortáveis. O banheiro também é grande e tudo está novo e bem arrumado. Minha única decepção foi quanto ao wi-fi, que não funcionava bem. Whatsapp funcionava o tempo todo e a navegação na internet nem sempre funcionava. Enviar email era impossível, mas consegui ler quase sempre. Como minha viagem era a negócios isso se tornou um problema que tive que resolver ativando o roaming internacional para enviar emails.
Comment from Hotel Management
Feb 27, 2016 by Guest Service Manager, Hotel Management
Caro Andrés Para nós foi muito gratificante saber que eles gostam de nosso hotel e espero ter uma nova oportunidade para fornecer um serviço excelente. Por outro lado, queremos apresentar desculpas para as falhas de internet, em que estamos trabalhando com o firme propósito de oferecer o melhor serviço.
4 out of 5
by ADRIANA

Posted Nov 29, 2015 on Hotels
Comment from Hotel Management
Mar 12, 2016 by Guest Service Manager, Hotel Management
Estimada Adriana De manera atenta queremos agradecerle por tomarse unos minutos y diligenciar la encuesta la cual es muy importante para nosotros, ademas agradecerle por compartir sus experiencias en nuestras instalaciones y servicios. esperemos tenerla en una próxima oportunidad y brindarle el mejor servicio de la ciudad. Que tenga un maravilloso día.
5 out of 5
by jose de jesus

Buen servicio

Posted Nov 19, 2015 on Hotels
Bien
Comment from Hotel Management
Feb 27, 2016 by Guest Service Manager, Hotel Management
Estimado Sr. José de Jesús Para nosotros es gratificante, saber que usted disfruto de su estadía en nuestro Hotel. Esperamos tener nuevas oportunidades de recibirle en nuestro Hotel y ofrecerle un servicio de excelencia. Feliz Navidad
5 out of 5
by A verified traveler

Great hotel near Corferias Bogota

Posted Nov 13, 2015
Pros: It is newer hotel and has a great lobby area
Cons: I wish there were more local dining options
Good hotel with nice staff. Very secure area with easy access to taxi or Uber.
1 out of 5
by A verified traveler from Brasilia, Brazil

Terrible experience with hotel staff

Posted Nov 13, 2015
Hotel had a huge line for checkout with a single employee taking a line of about 10 people. I've decided to leave as they had my credit card on file and the only expense I had was a transfer of USD 6.00. Employee blocked me at the door saying I had to make a formal checkout and the counter. I've said I had a credit card on file and they could process any expense on it. He kept blocking the way out. I've went out anyways and they told the hotel cabs for not taking me. I went out to the street to take a street cab and the called the guards on the gate through the RADIO that stopped me holding their GUNS. I had to had back to the counter to pay 12,000 pesos (around USD 6.00) so they could let me out.
Comment from Hotel Management
Nov 16, 2015 by Guest service manager, Hotel Management
DDear Mr. Rodrigo we have to offer you an apology because of the must inconvenients In Colombia, in necesary your signature to finalize your check out process. I will make the necesary arrangements and the corrections to solve this situations We really thank you for understanding and feedback and qe qill be looking forward to having new oportunities to offer or services in our hotel
5 out of 5
by FREDY HERNAND from panama

pèrfecta ubicaciòn para realizar diligencias

Posted Nov 9, 2015 on Hotels
Buena Atenciòn.Cuentas Claras.Servicio de Spa ajustado a lo esperàdo.Falta màs ambientaciòn nocturna.Buena Ubicaciòn.
5 out of 5
by Jose David from Medelli

Gran momento en el Radisson

Posted Nov 6, 2015 on Hotels
Perfecto