Ratings based on 62 Verified Reviews

4.4 out of 5
90% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario, Canada

Great Hotel

Posted Dec 10, 2016
Pros: Through Expedia
Cons: I would have to struggle to come up with something
Location: The hotel is maybe 15 minutes from the airport and a 10 minute walk to a large shipping centre. It is also about a 20,000 COP cab ride to downtown.
I stayed at the Radisson on two occasions during the same trip. Each of the hotel staff members I encountered, from security at the gate, to the bellman to the front desk to he servers in restaurant are extremely accommodating, helpful and polite. The room was spotlessly clean and the bed very comfortable. I would recommend this hotel to anyone.
Comment from Hotel Management
Jan 5, 2017 by Guest Service, Hotel Management
On behalf of Radisson AR Hotel Bogotá Airport, we want to thank you for your choice and it will always be a plasure to have you in our facilities, enjoying of our products and services, giving us the opportunity to serve you and to generate and unforgettable and charming experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Time to airport

Posted Nov 16, 2016
Pros: Staff very helpful.
Given Bogota traffic not so close as you may want. Very easy walk to shopping mall. Quite a lot of airplane noise.
Comment from Hotel Management
Nov 16, 2016 by Guest Service Radisson AR Hotel Bogotá Airport., Hotel Management
Dear Guest. Thank you for your feedback and for taking the time to write abouth your experience. We are delighted to read you enjoyed your stay in our Hotel. We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards,
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel for couples or Business Travelers

Posted Oct 14, 2016
Location: The hotel is in walk distance of a nice shopping mall. The area is safe.
Rooms: The rooms are ok. The rooms have a nice balcony with a nice view. We stayed in a executive room that is a little small for families with kids. After all I think this hotel is not suitable for families with kids but more for couples or business travelers. Noise: Rooms are not soundproofed which is a disadvantage. In the early morning you can hear the noise of people that walking and talking while waiting for the elevator in the hall. You have to deal with aircraft noise the whole day long. Security: The hotel is safe, it has his own security people and taxis. Minibar: There is a minibar in the room but prices are too expensive. For example, a bottle of water of 1 liter costs five times more than you buy it yourself in a supermarket. They come to check the minibar every day in the morning and what you use, must be paid when checking out of the hotel.
Comment from Hotel Management
Oct 18, 2016 by Guest Service Radisson AR Hotel Bogotá Airport., Hotel Management
Dear Guest. Thank you for your comments, are very important for us We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards, Radisson AR Hotel Bogotá Airport. Guest Service.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 29, 2016
Pros: Extremely friendly staff and always offering to help to ensure you're visit goes well. Very nice buffet style breakfast. Restaurant menu choices.
Cons: English speaking TV channels, i.e. CNN, BBC
Very nice hotel with excellent, very friendly service from all employees.
Comment from Hotel Management
Oct 4, 2016 by Guest Service Radisson AR Hotel Bogotá Airport., Hotel Management
Dear Guest. Thank you for your feedback and for taking the time to write abouth your experience. We are delighted to read you enjoyed your stay in our Hotel. We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Very nice hotel.

Posted Sep 25, 2016
The hotel is a very comfortable one. The foods are great and the staff is very kind. In the room you will find the best mattress (What brand is it?) ever and the water circuit is great. Thanks a lot.
Comment from Hotel Management
Sep 28, 2016 by Guest Service Radisson AR Hotel Bogotá Airport., Hotel Management
Dear Guest. Thank you for your feedback and for taking the time to write abouth your experience.We are delighted to read you enjoyed your stay in our Hotel. We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Geneva, Switzerland

Great business hotel

Posted Aug 28, 2016
AR Radisson is a confortable and well located hotel in Bogotá. Close to the airport, to a great shopping center and dining and two major streets to reach downtown. Traffic is the lowest point of this beautiful and welcoming city thus allow plenty of time in between appointments.
Comment from Hotel Management
Sep 12, 2016 by Radisson ar Hotel Bogotá Airport, Hotel Management
Dear Marcelo Thank you for your feedback and for taking the time to write abouth your experience. We are delighted to read you enjoyed your stay in our Hotel. We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient airport location

Posted Aug 13, 2016
The hotel is very beautiful. The service is top! I really recommended for business.
Comment from Hotel Management
Sep 12, 2016 by Radisson ar Hotel Bogotá Airport, Hotel Management
Dear Guest. Thank you for your feedback and for taking the time to write abouth your experience. We are delighted to read you enjoyed your stay in our Hotel. We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Aug 9, 2016
First time vip area not special for custom , used some room for internal business , not good
Comment from Hotel Management
Sep 12, 2016 by Radisson ar Hotel Bogotá Airport, Hotel Management
Dear Guest Thank you for your feedback and for taking the time to write abouth your experience. We are delighted to read you enjoyed your stay in our Hotel. We hope that you will give us another chance to provide you with excellent service and meet all your traveling needs. Best regards,
2 out of 5
by A verified traveler from Georgia

Hot water takes long to come out

Posted Jul 2, 2016
When you shower, the hot water takes about 15 to 20 minutes to come out
Comment from Hotel Management
Jul 13, 2016 by tsullivan@carlsonrezidor.com, Hotel Management
Ya se dio respuesta al comentario en la plataforma. Esta queja se generó por una rotura de un tubo, contingencia que aunque fué manejada interfiere en la satisfacción del cliente. De otro lado hemos venido presentando fallas con las plataformas de las OTAs para responder a comentarios
1 out of 5
by A verified traveler from Georgia

I advice you to use Bogota Royal if you wan excell

Posted Jul 2, 2016
I advice you to use Bogota Royal if you wan excellent service and Our group experienced that hot water takes about 20 to 30 minutes to get hot water. the hot water comes out immediately.
Comment from Hotel Management
Jul 5, 2016 by Gina Roncancio- Quality Manager, Hotel Management
Dear Mr Smiley We would like to offer our most sincere apologies for the inconveniences that were caused to you during your stay due to a broken tube. We appreciate your understanding and we hope that you will give us another chance to provide you an excellent service and meet all your traveling needs. Thank you for your understanding. Best regards