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Sheraton Bogota Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
307 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Salitre Plaza Shopping Mall
    12 min walk
  • Popular Location
    Gran Estacion Shopping Mall
    4 min drive
  • Popular Location
    Bogota Botanical Garden
    4 min drive
  • Airport
    Bogota (BOG-El Dorado Intl.)
    10 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Bogotá

    In the business district, Sheraton Bogota Hotel is in an area with great shopping. Travelers eager for a bit of culture can stop by Gold Museum, while those wishing to experience the area's natural beauty can explore Monserrate and Park 93. Bogota Botanical Garden and Salitre Magico are also worth visiting.

    Popular Location

    What's nearby

    • Salitre Plaza Shopping Mall - 12 min walk
    • Gran Estacion Shopping Mall - 4 min drive
    • Bogota Botanical Garden - 4 min drive
    • Simon Bolivar Park - 5 min drive
    • Salitre Magico - 6 min drive

    Getting around

    • Bogota (BOG-El Dorado Intl.) - 12 min drive

    Restaurants

    • Cooks Restaurant – Restaurant offering international cuisine.
    • Chimeneys Restaurant – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner.
    • Hashi Sushi Bar – Restaurant offering sushi. Serves lunch and dinner.
    • Juan Valdez Coffee Barra – Coffee shop.

    About this property

    Sheraton Bogota Hotel

    Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 247 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. 24-hour room service, minibars, and free bottled water are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free roundtrip airport shuttle from 6 AM - midnight
    Airport shuttle at scheduled times

    Food and drink

    Free buffet breakfast available daily 6 AM–10:30 AM
    3 restaurants and 1 coffee shop/café
    1 bar
    24-hour room service

    Things to do

    Fitness center
    Full-service spa
    Indoor pool

    Family friendly

    Dry cleaning service
    Indoor pool
    Laundry facilities
    Refrigerator

    Conveniences

    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference space (9469 square feet)

    Spa

    2 treatment rooms
    Massage/treatment rooms
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness center
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shampoo
    Shower
    Soap
    Toilet paper

    Entertainment

    Cable channels
    LCD TV

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar
    Refrigerator

    More

    Access via exterior corridors
    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    4.5

    Excellent

    5 - Excellent
    192
    4 - Good
    87
    3 - Okay
    15
    2 - Mediocre
    7
    1 - Poor
    6
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.5
    Property condition

    1/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Deplorable Customer Service

    Service is deplorable, we had confirmation that they’d pick us up at 5 am at the airport upon arrival of our flight, however no one was there. Upon check out i was charged the tax, when I shouldn’t have but they insisted and their credit card machines did not work properly that it kept declining my card. none of the three people at the front desk could help with our check out. I kept asking for a print out of all the charges and she kept telling me that she couldn’t give it because the tax wasn’t paid. Every hotel provides a print out for guest to review before checking out, and she couldn’t do that. The worst customer experience

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Only stayed here 1 night in transition between flights. Room was very chic and modern. Spotlessly clean. Used the treadmill in the hotel gym and the pool too although was heated to well over 30c so not ideal for lap swimming (also only about 12m long) Super friendly check in guy at the desk. Free airport shuttles too. Def recommenced

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great service. Friendly staff. Location very close to airport

    Stayed 3 nights in Nov 2019

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