Ratings based on 207 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SXM

Great location, close to fantastic restaurants

Posted Mar 12, 2017
Stayed for two days and really enjoyed our stay. Staff were amazing, attentive, happy, spoke English and went above and beyond to assist. Great food and ambience. Price was reasonable too
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, It is really rewarding to read such a kindly comment, we truly appreciate our guest´s opinions due to these are our improvements opportunities and motivating facts to all our ambassadors. Thank you so much for choosing us, we are looking forward to welcome you again. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from canada

Great location hotel, nice price

Posted Mar 2, 2017
Pros: Price n quality
Cons: The bed was a bit uncomfortable for me
Location: Lots of shopping n eating places
We like the central location. Boutique hotel in historic building shared with the four seasons. Lots of good eateries around. Need taxi to get to anywhere. No reliable public transit. For the tourist three or four nights are plenty. Really not a great city to stay for long. Got my iPhone stolen during my stay BUT not at this excellent hotel.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for sharing your experience at Sofitel Bogotá Victoria Regia. We are very sorry about the unfortunate fact with your Iphone, eventhoug this is a nice neighborhood this king of situations can happen once in a while. Despite this bad impression we would like to welcome you again next time you visit our city. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean safe friendly

Posted Feb 12, 2017
Nice clean friendly safe in the heart of best restaurant are walking distance to shopping mall perfect
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, We are really happy to see that you enjoyed our location and services. We hope to have a second opportunity to welcome you again! Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotel in a great neighbpurhood

Posted Jan 22, 2017
Great hotel about 25 mis from airport Nice neighborhood with restaurants in the neighbourhood
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, wWe truly apreciate your comment regarding our location and services. We are looking forward for welcome you again. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, usa

Great Hotel

Posted Nov 28, 2016 on Orbitz
Pros: Every thing......
Cons: Nome
Location: Best location in Bogota
Great location, great staff, enjoy my long weekend in Bogota, will stay here next time .....room confortable , clean excellent staff, attention to detail......
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, We are very glad to read your kindly words regarding your experience with us. We are looking forward to welcome you again, hopefully soon! Best regards, Paul Barthe General Manager
5 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Excellent 3 night stay, the customer service was fantastic
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your kindly comments about our Staff and service. We truly appreciate you taking the time to share your impressions with us, and I will share your comments with our team. Thank you once again and we hope to welcome you back in the near future. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

5 Star hotel in every manner.

Posted Nov 19, 2016
Pros: Every aspect was superb, professional, decor, restaurant, service, entertainment & locale.
Cons: Not a single thing needs to be improved on the Sofitel, however we have yet to have resolution on our Expedia Case # Case #15735134 decision!
Location: Excellent locale, shopping, restaurants etc all nearby.
5 Star hotel in every manner from checkin through & including checkout!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest, It is really rewarding to read this kindly words you wrote regarding your stay at Sofitel Bogotá Victoria Regia. We are looking forward to welcome you again! Best Regards, Paul Barthe General Manager
4 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Estimado huésped, Muchisimas gracias por tomarse el tiempo y dar una calificación sobre su estadía en Sofitel Bogotá Victoria Regia. Esperamos recibirle muy pronto nuevamente! Cordialmente, Paul Barthe Gerente General
5 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear Guest, We are really happy to receive your rate about your recent stay at Sofitel Bogotá Victoria Regia! We are looking forward to welcome you again, hopefully soon! Best Regards, Paul Barthe General Manager
5 out of 5
by A verified traveler

well worth it

Posted Oct 24, 2016 on Hotels
Professional staff
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for highlight the service of our ambassadors, it is really rewarding to read that you have this impression of our staff. We highly appreciate the time you took to let us know the comments about your recent stay with us. We are looking forward to welcome you again. Best Regards, Paul Barthe General Manager