Ratings based on 66 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean safe friendly

Posted Feb 12, 2017
Nice clean friendly safe in the heart of best restaurant are walking distance to shopping mall perfect
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, We are really happy to see that you enjoyed our location and services. We hope to have a second opportunity to welcome you again! Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotel in a great neighbpurhood

Posted Jan 22, 2017
Great hotel about 25 mis from airport Nice neighborhood with restaurants in the neighbourhood
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, wWe truly apreciate your comment regarding our location and services. We are looking forward for welcome you again. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

5 Star hotel in every manner.

Posted Nov 19, 2016
Pros: Every aspect was superb, professional, decor, restaurant, service, entertainment & locale.
Cons: Not a single thing needs to be improved on the Sofitel, however we have yet to have resolution on our Expedia Case # Case #15735134 decision!
Location: Excellent locale, shopping, restaurants etc all nearby.
5 Star hotel in every manner from checkin through & including checkout!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest, It is really rewarding to read this kindly words you wrote regarding your stay at Sofitel Bogotá Victoria Regia. We are looking forward to welcome you again! Best Regards, Paul Barthe General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from cordoba argentina

Posted Oct 17, 2016
Impecable. Staff excellent. Location is the only one I would stay in if I ever como estas back to Bogota. I read some reviews where people suggest staying in La Candelaria could be safe,but I would never go there at night
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Guest, We truly appreciate the amazing review you wrote about your stay at Sofitel Bogotá Victoria Regia, for me and the team is motivating to read that you enjoyed your experience with us. We would love to welcome again, hopefully soon! Sincerely Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2016
Staff was great! Great location in Zona Rosa. Extremely clean areas with lots of amenities--we have stayed 3 times!
Comment from Hotel Management
Apr 5, 2016 by GM, Hotel Management
Dear Guest, We appreciate the time you took to share your experience in Sofitel. We are glad to see you took advantage of the amenities in the room and our staff was more than helpful during your stay. We hope to see you back soon, and please consider Sofitel Victoria Regia your home in Bogotá. Kind regards, Paul Barthe General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Aruba

Nice hotel, good neighbourhood

Posted Mar 7, 2016
Pros: The Massage
Cons: The room was a little too small. The bed was too short for us. At some time it was also a bit too warm in the room.
Location: Great location. A lot of restaurants and places to hang out.
It was nice, we had a great time. Nice restaurants, great shops.
Comment from Hotel Management
Jul 5, 2016 by GM, Hotel Management
Dear Guest. At Sofitel Bogotá Victoria Regia our n° 1 priority is the customer satisfaction and through this kind of comments we know that we are achieving our goal everyday. Thank you so much for choosing us, we would love to welcome you again in the near future. Best regards, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2016
Excellent location, great service. Perfect for business.
Comment from Hotel Management
Feb 29, 2016 by GM, Hotel Management
Dear Guest We are really glad to know that you had a pleasant stay at Sofitel Bogota Victoria Regia. Thank you for choosing us as your home in Bogota, it is a privilege for us to know that we have another member of our family around the world. Paul Barthe General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice Hotel not as nice as other Sofitels.

Posted Feb 22, 2016
Hotel is small with small restaurant. Amenities are average but not what I'm used to at other Sofitels. Having said that staff is great.
Comment from Hotel Management
Feb 29, 2016 by GM, Hotel Management
Dear guest, Thank you so much for the time you gave us to write about us; most of our guests are very satisfied with their experience in our hotel, with emphasis on our product and the service provided by our team; but obviously we are far from perfect, but we are always very attentive to what should be improved, according to the feedback we receive from our guests. For this reason, we really appreciate your review. Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2016
Great hotel in a safe neighborhood. Check out the fair trade artisan shop around the corner.
Comment from Hotel Management
Feb 3, 2016 by GM, Hotel Management
Dear Guest, We thank you for choosing the Sofitel Victoria Regia for your current visit to Bogotá and for recommending us to your fellow travelers. It is very gratifying for us to be recognized by our guests. Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great luxury hotel

Posted Jan 11, 2016
Great location in a safe area, surrounded by top quality restaurants and swanky bars. Service was top noch. Room was spacious and extended shower was a nice touch. My only criticism would be to outline the room service menus are in COP, as they use the "$" sign.
Comment from Hotel Management
Jan 19, 2016 by GM, Hotel Management
Dear Guest The quality of our service is of up most importance to us and I am delighted to know that you had the opportunity to fully experience our ambassadors’ passion for excellence. Our relationship with our guests is very important to us, for this reason, we will be looking forward to the pleasure of welcoming you back in the near future. Sincerely, Paul Barthe General Manager