Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Eduardo A from PANAMA

Mi experiencia en el Sofitel Bogotá Victoria Regia

Posted May 31, 2016 on Hotels
Mi esposa y yo nos alojamos en el Sofitel Bogotá Victoria Regia por recomendaciones de amigos y quedamos gratamente sorprendidos del estilo boutique del hotel, amplia y confortable habitación, excelente y variado desayuno. En adición el hotel está ubicado cerca de restaurantes de todo tipo, tales como Central Cevichería, DiLuca, Primi, etc, que lo hacen mucho más atractivo porque está solo a unos cuantos pasos del hotel. El personal del hotel es maravilloso dispuesto a prestarte un servicio de excelencia. Lo recomendamos y con toda seguridad volveremos a alojarnos en el Sofitel.
Comment from Hotel Management
Jul 5, 2016 by GM, Hotel Management
Estimado Huésped, Para nosotros es un orgullo leer comentarios como el suyo donde destaca el servicio recibido en nuestro Hotel y lo bbeneficioso que le resultaron otros factores como la ubicación y el sector. Nos agrada mucho saber que nos recomienda y que volverá a hospedarse con nosotros. Esperamos recibirle en un futuro cercano. Cordialmente, Paul Barhte Gerente General
5 out of 5
by A verified traveler

Excelente ubicación y comodidades

Posted May 9, 2016
Pros: Comodidad, buen servicio, ubicación, excelente desayuno
Cons: Que los baños sean más grandes y que las almohadas sean mejores para evitar dolores de cuello.
Location: Cerca de centros comerciales, restaurantes, discotecas, entre otros
Muy buen hotel, excelente atención, habitaciones cómodas, excelente desayuno y buena ubicación cerca de los mejores restaurantes y de centros comerciales
Comment from Hotel Management
Jul 8, 2016 by GM, Hotel Management
Estimado Huésped, Muchas gracias por tomarse el tiempo para escribir sobre su estadía en Sofitel Bogotá. Es siempre un placer recibir retroalimentación de nuestros huéspedes, con respecto a las almohadas queremos compartirle que tenemos un menu donde usted puede escoger con la que mas se sienta comodo, por favor no dude en hacernos saber en su proxima estadía como podemos hacer que se sienta mejor seleccionando la que sea mas adecuada para usted. Es muy gratificante ver que pudo disfrutar de todos nuestros servicios, esperamos recibirle en un futuro cercano. Cordialmente, Paul Barthe Gerente General
5 out of 5
by TERESA from Fortaleza

Luxo

Posted Apr 29, 2016 on Hotels
Excelente hotel! Luxuoso, bom atendimento e excelente localização. O único ponto negativo é que eles cobram o café da manhã por fora e é caro, cerca de R$ 50,00 por pessoa. Na região do hotel tem muitas opções de comida e entretenimento. Ao lado do hotel tem um restaurante de comida italiana maravilhoso, o Di Lucca. A academia do hotel é bem equipada e sempre tem água saborizada e frutas à disposição dos hóspedes. A cama e o edredom são imperdíveis; os mais macios que vc poderá conhecer.
Comment from Hotel Management
Jul 5, 2016 by GM, Hotel Management
Dear Guest, Thank you so much for the time you took to write a review about your recent stay with us. For us t is really rewarding to read this kind of comments where you let us know your kindly opinion about the services and the location. We hope to welcome you again and give you a "magnifique" experience. Sincerely, Paul Barhte General Manager
5 out of 5
by A verified traveler

Posted Apr 6, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, Thank you so much for your score, we are really happy to see that you had a "magnifique" experience. We hope to welcome you again. Sincerely, Paul Barthe General Manager
5 out of 5
by A verified traveler

Posted Mar 22, 2016
Staff was great! Great location in Zona Rosa. Extremely clean areas with lots of amenities--we have stayed 3 times!
Comment from Hotel Management
Apr 5, 2016 by GM, Hotel Management
Dear Guest, We appreciate the time you took to share your experience in Sofitel. We are glad to see you took advantage of the amenities in the room and our staff was more than helpful during your stay. We hope to see you back soon, and please consider Sofitel Victoria Regia your home in Bogotá. Kind regards, Paul Barthe General Manager
5 out of 5
by marianela

Posted Mar 16, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Estimada Huésped. Muchas gracias por su puntuación. Estamos muy felices por ver el impacto generado en usted a través de su estadía. Esperamos recibirle muy pronto! Cordilamente, Paul Barthe Gerente General
5 out of 5
by A verified traveler from Aruba

Nice hotel, good neighbourhood

Posted Mar 7, 2016
Pros: The Massage
Cons: The room was a little too small. The bed was too short for us. At some time it was also a bit too warm in the room.
Location: Great location. A lot of restaurants and places to hang out.
It was nice, we had a great time. Nice restaurants, great shops.
Comment from Hotel Management
Jul 5, 2016 by GM, Hotel Management
Dear Guest. At Sofitel Bogotá Victoria Regia our n° 1 priority is the customer satisfaction and through this kind of comments we know that we are achieving our goal everyday. Thank you so much for choosing us, we would love to welcome you again in the near future. Best regards, Paul Barthe General Manager
4 out of 5
by Michael

Posted Mar 1, 2016 on Hotels
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Guest, We are very happy to see through your score that you enjoyed your stay at Sofitel Bogotá Victoria Regia, for us it is always a pleasure to receive a feedback. Please remember that you have a home in Bogotá each time you visit our city. Sincerely, Paul Barthe General Manager
5 out of 5
by A verified traveler

Posted Feb 27, 2016
Excellent location, great service. Perfect for business.
Comment from Hotel Management
Feb 29, 2016 by GM, Hotel Management
Dear Guest We are really glad to know that you had a pleasant stay at Sofitel Bogota Victoria Regia. Thank you for choosing us as your home in Bogota, it is a privilege for us to know that we have another member of our family around the world. Paul Barthe General Manager
3 out of 5
by A verified traveler from miami

Nice Hotel not as nice as other Sofitels.

Posted Feb 22, 2016
Hotel is small with small restaurant. Amenities are average but not what I'm used to at other Sofitels. Having said that staff is great.
Comment from Hotel Management
Feb 29, 2016 by GM, Hotel Management
Dear guest, Thank you so much for the time you gave us to write about us; most of our guests are very satisfied with their experience in our hotel, with emphasis on our product and the service provided by our team; but obviously we are far from perfect, but we are always very attentive to what should be improved, according to the feedback we receive from our guests. For this reason, we really appreciate your review. Paul Barthe General Manager