Ratings based on 225 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, CO

Short, but great stay.

Posted Jul 11, 2017
Cons: Key turned lights on, but you had to take key out to turn them all off. At night, you couldn't turn them on without getting to the door in the dark.
We got into Bogota late in the evening and left first thing the next morning, but the hotel, staff, and breakfast were great.
Comment from Hotel Management
Jul 12, 2017 by General Manager, Hotel Management
Dear Guest, We truly appreciate the time you took to let us know your comments regarding your stay with us. It is really important to us so we will be able to improve our services and facilities. We would love to welcome you again in the near future! Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

GREAT HOTEL WITH AMAZING STAFF!

Posted Jul 5, 2017
Pros: i loved the hotel room and the location of the hotel. it was in close proximity to major tour sites and shopping area and the best restaurants.
Cons: the restaurant could improve
Location: close to all tour sites, but most importantly, it was close to all the amazing restaurants. great for foodies!
the hotel was really clean, modern and comfortable. The staff was the most accommodating and friendliest staff I've ever encountered at any hotel in my travels. My friend got sick during our last night there and the staff called us a doctor and really helped us a lot with translation, picking up the meds the doctor prescribed for her, getting her water and pedilyte and checking up on us to make sure that she was ok. The hotel concierge, managers and front desk receptionists all helped us to make sure that she was ok and comfortable. but beyond that the entire staff made our visit to Colombia so enjoyable and easy for us, even with the language barrier. I would highly recommend this place to anyone and i myself would visit again.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for choosing us and for sharing your comments here on Expedia.com, it was a real pleasure being able to be helpful in that unforeseen circumstance. In the other hand it is really great to know that you enjoyed the location and our services. We would love to welcome you again in the near future, hopefully soon! Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in the heart of the city.

Posted Jun 2, 2017
Very clean. Safe. Great location. Great food. Very big and beautiful pool. Overall amazing.
Comment from Hotel Management
Jun 15, 2017 by General Manager, Hotel Management
Dear Guest, It was our pleasure to have you with us as guest. Thank you so much for highlight our services. It is our hope to welcome you again in the near future. Sincerely, Paul Barthe General Manager
5 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by GM, Hotel Management
Estimado Huésped. Agradecemos mucho el tiempo que dedicó para puntuarnos aquí en Expedia.com, para nosotros es un placer recibir feedback de nuestros huéspedes. Esperamos poder tener la oportunidad de recibirlo nuvamente en un futuro cercano. Cordialmente, Paul Barthe Gerente General
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Ordaz

The best hotel of Zona Rosa @ Bogota

Posted Apr 9, 2017
Very Nive Hotel, they did every thing to make us fell like home!!! And they achieve it!!!
Comment from Hotel Management
Apr 25, 2017 by General Manager, Hotel Management
Dear Guest, It is our n°1 priority to make feel welcome all our guests and is really rewarding to see that we were able to provide you a "magnifique" experience. We hope to welcome you again in the near future. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SXM

Great location, close to fantastic restaurants

Posted Mar 12, 2017
Stayed for two days and really enjoyed our stay. Staff were amazing, attentive, happy, spoke English and went above and beyond to assist. Great food and ambience. Price was reasonable too
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, It is really rewarding to read such a kindly comment, we truly appreciate our guest´s opinions due to these are our improvements opportunities and motivating facts to all our ambassadors. Thank you so much for choosing us, we are looking forward to welcome you again. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from canada

Great location hotel, nice price

Posted Mar 2, 2017
Pros: Price n quality
Cons: The bed was a bit uncomfortable for me
Location: Lots of shopping n eating places
We like the central location. Boutique hotel in historic building shared with the four seasons. Lots of good eateries around. Need taxi to get to anywhere. No reliable public transit. For the tourist three or four nights are plenty. Really not a great city to stay for long. Got my iPhone stolen during my stay BUT not at this excellent hotel.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for sharing your experience at Sofitel Bogotá Victoria Regia. We are very sorry about the unfortunate fact with your Iphone, eventhoug this is a nice neighborhood this king of situations can happen once in a while. Despite this bad impression we would like to welcome you again next time you visit our city. Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Feb 19, 2017 on Orbitz
Best location in Zona Rosa. Room is clean. Very nice staff.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for letting us know you comments regarding your stay at Sofitel Bogotá Victoria Regia. We are very happy reading your feedback, we hope you can visit us again in the near future! Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean safe friendly

Posted Feb 12, 2017
Nice clean friendly safe in the heart of best restaurant are walking distance to shopping mall perfect
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, We are really happy to see that you enjoyed our location and services. We hope to have a second opportunity to welcome you again! Sincerely, Paul Barthe General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotel in a great neighbpurhood

Posted Jan 22, 2017
Great hotel about 25 mis from airport Nice neighborhood with restaurants in the neighbourhood
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, wWe truly apreciate your comment regarding our location and services. We are looking forward for welcome you again. Sincerely, Paul Barthe General Manager