Ratings based on 66 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama, Panama

Perfect!

Posted Oct 30, 2016
Location: the property is conected to a casino, a Friday´s and I think a coffee shop. A big mall across the street.
The staff was very polite and welcoming, My room was very comfy, clean, the bed firm but not hard, had two down pillows and two anti-allergic which was great. The blackout is electronic, great. They follow the eco-policy of not changing the sheets everyday upon your request, another plus. Breakfast was delicious. Changes a little every day. from omelettes to chicken with mushrooms, fruit, cheeses yoghurt, pastries... all great. Lobby is beautiful. I would stay here again, hands down!
Comment from Hotel Management
Nov 1, 2016 by Alejandra Melo, Hotel Management
Dear Irene Thank you very much for your kind comments, it is a pleasure for us to know that you felt really comfortable in our hotel and that our services and the attention provided by our staff made of your stay an excellent experience. We will be waiting for your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good location and good restaurant

Posted Oct 23, 2016
Good experience except no English channels on TV.
Comment from Hotel Management
Nov 1, 2016 by Alejandra Melo, Hotel Management
Dear Libia Thank you very much for your comments, we are really glad to know that you had an excellent experience during your stay with us and we are taking the measures need it in order to have more English channels on our system. We hope we can count with your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from estrada

Nice hotel

Posted Aug 19, 2016
Nice hotel to stay located in a nice area in Bogota
Comment from Hotel Management
Sep 30, 2016 by Alejandra Melo, Hotel Management
Dear Jose Thank you very much for your comments, we are really glad to know that you had a great experience during your stay and that our location worked perfect with the purpose of your trip. We will be waiting for your next visit. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2016
Nice hotel, room service took a long time. Staff was really kind
Comment from Hotel Management
Aug 5, 2016 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, for us it is really important to know what our guest think about their stay in our hotel, it is a great opportunity to improve and provide an excellent experience. I would like to apologize for the inconvenience with the room service, right now we are making the respective following and we will take the respective corrective measures needed. We hope to have the opportunity to have you as our guest again and provide and excellente experience. Best regards, Alejandra Melo Quality Assurance Manage
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing Stay

Posted May 12, 2016
Nice hotel, friendly staff, excellent location with Uni Centro Mall across the street.
Comment from Hotel Management
Sep 30, 2016 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, we are really glad to know that our entire staff left such a great impression and that our location and service made of your stay an excellent experience. We will be waiting for your next visit. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from north Carolina

Excellent hotel

Posted Apr 7, 2016
Close to Unicentro shopping mall. Easy to access to restaurants, transportation.
Comment from Hotel Management
Apr 7, 2016 by Alejandra Melo, Hotel Management
Dear Maru Thank you very much for having choosing us for your stay in Bogotá, we are really glad to know that you enjoyed your stay in our hotel and we hope to have the opportunity to have you as our guest again. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel

Posted Mar 26, 2016
Pros: Everything looks and feels new...
Premiun hotel with great amenities, good breakfast and excellent location steps from Unicentro mall.
Comment from Hotel Management
Mar 31, 2016 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, it is always our pleasure to give the best service that we can give to our guest, we are really glad to know that you had a great experience during your stay with us and we hope we can have you as our guest again. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Nov 19, 2015
Pros: staff nice
Staff great rooms clean great housekeeping nice stay
Comment from Hotel Management
Nov 25, 2015 by Alejandra Melo, Hotel Management
Dear Guest Thank you very much for your comments, we are really glad to know that your experience in our hotel was totally pleasant , we hope to have the opportunity to have you as our guest very soon again. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Medellin, Colombia

One night stay! Breakfast was great.

Posted Oct 11, 2015
Beds were very comfortable and no real noise from outside or other rooms.
Comment from Hotel Management
Nov 12, 2015 by Alejandra Melo, Hotel Management
Dear El Gringo Joe Thank you very much for your comments, we are really glad to know that you had an awesome experience during your stay with us, we hope to have the opportunity to have you as our guest again very son. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Sep 21, 2015
Nice hotel close to everything! Two minutes walking to unicentro, five minutes driving to usaquen, parque de la 93, and zona T. Easy to take a taxi from the Hotel to anywhere! There is always taxis outside! Good breakfast! Nice bed and confortable pillows. I highly recomend this Hotel!
Comment from Hotel Management
Oct 29, 2015 by Alejandra Melo, Hotel Management
Dear Bruna We are really glad to know that you would recommend us and we would like to thank you for that, because that means that you left the hotel feeling really satisfy with our service and facilities, we hope to have the opportunity to serve you again very soon. Best regards, Alejandra Melo Quality Assurance Manager