Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Panama, Panama

Perfect!

Posted Oct 30, 2016
Location: the property is conected to a casino, a Friday´s and I think a coffee shop. A big mall across the street.
The staff was very polite and welcoming, My room was very comfy, clean, the bed firm but not hard, had two down pillows and two anti-allergic which was great. The blackout is electronic, great. They follow the eco-policy of not changing the sheets everyday upon your request, another plus. Breakfast was delicious. Changes a little every day. from omelettes to chicken with mushrooms, fruit, cheeses yoghurt, pastries... all great. Lobby is beautiful. I would stay here again, hands down!
Comment from Hotel Management
Nov 1, 2016 by Alejandra Melo, Hotel Management
Dear Irene Thank you very much for your kind comments, it is a pleasure for us to know that you felt really comfortable in our hotel and that our services and the attention provided by our staff made of your stay an excellent experience. We will be waiting for your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
by A verified traveler from US

Good location and good restaurant

Posted Oct 23, 2016
Good experience except no English channels on TV.
Comment from Hotel Management
Nov 1, 2016 by Alejandra Melo, Hotel Management
Dear Libia Thank you very much for your comments, we are really glad to know that you had an excellent experience during your stay with us and we are taking the measures need it in order to have more English channels on our system. We hope we can count with your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager
4 out of 5
by A verified traveler

Bom custo-beneficio

Posted Sep 5, 2016 on Hotels
Pontos Positivos: Atendimento dos funcionários excelente, tamanho do quarto, localização do hotel, restaurante do hotel. Pontos Negativos: ralo do chuveiro do quarto 615 entupido, sinal do wifi instável e algumas vezes sinal muito fraco (internet lenta)
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Boa tarde, imensamente grato pela oportunidade que nos deu para tê-lo hospedado conosco, seus comentários são muito importantes para fortalecer-nos, de modo que em sua próxima visita ao máximo cumprir as suas expectativas. Muito obrigado. Cordialmente. Yeison Duarte. Gerente de receita.
5 out of 5
by ivan

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Buenas Tardes Sr. Ivan agradecemos inmensamente a vernos dado la oportunidad de tenerlo hospedado con nosotros y cumplir con alta calidad sus expectativas, lo esperamos en una próxima visita a Bogota.
5 out of 5
by LUIS FERNANDO from Pereira

excelente atención muy buen hotel, volvería

Posted Aug 24, 2016 on Hotels
todo salió muy bien, nos sentimos bien atendidos, café todo el día, desayuno variado y delicioso, y está muy cerca de las mejores zonas de Bogotá, incluido Unicentro al frente.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Buenas Tardes Sr. Luis Fernando agradecemos inmensamente a vernos dado la oportunidad de tenerlo hospedado con nosotros y cumplir con alta calidad sus expectativas, lo esperamos en una próxima visita a Bogota.
4 out of 5
by A verified traveler from estrada

Nice hotel

Posted Aug 19, 2016
Nice hotel to stay located in a nice area in Bogota
Comment from Hotel Management
Sep 30, 2016 by Alejandra Melo, Hotel Management
Dear Jose Thank you very much for your comments, we are really glad to know that you had a great experience during your stay and that our location worked perfect with the purpose of your trip. We will be waiting for your next visit. Best regards, Alejandra Melo Quality Assurance Manager
5 out of 5
by Nelson

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Estimado Nelson Es muy grato para nosotros saber que durante su estadía nuestro servicio e instalaciones generaron un gran impacto, esperamos muy pronto poder contar con su visita nuevamente y brindarle una excelente experiencia. Cordial saludo, Alejandra Melo Quality Assurance Manager
4 out of 5
by Camilo

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Estimado Camilo Muchas gracias por su calificación, nos alegra saber que durante su estadía tuvo una muy buena experiencia y esperamos muy pronto poder contar con su visita nuevamente. Cordial saludo, Alejandra Melo Quality Assurance Manager
5 out of 5
by A verified traveler

Posted Aug 10, 2016 on Hotels
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Estimado Huésped Muchas gracias por el tiempo que nos dedica al calificar su estadía con nosotros, es un gusto saber que tuvo una excelente experiencia, esperamos muy pronto poder contar con su visita nuevamente. Cordial saludo, Alejandra Melo Quality Assurance Manager
4 out of 5
by DIANA from CIUDAD DE MEXICO

Posted Aug 9, 2016 on Hotels
EL LUGAR ESTA BIEN UBICADO Y LA GENTE ES MUY AMABLE
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Buenas Tardes Sra. Diana muchas gracias por sus buenos comentarios, siempre trabajamos para brindar un excelente servicio.