Ratings based on 7 Verified Reviews

3.7 out of 5
71% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from el salvador

pleasent time

Posted Oct 30, 2016
Pros: Breakfast and staff were really nice, i like the caring of the personal of front desk in the time check in and check out
Cons: Time schedule to and from airport, was difficult to arrange it by phone
Location: Nice for a convention
5 out of 5
for Everyone
by A verified traveler

Posted Apr 25, 2016
Great clean hotel; probably most likely used for conventions
5 out of 5
for Everyone
by MADE from MIAMI

Wonderful Experience

Posted Mar 30, 2014
SAFE AND BEAUTIFUL PLACE!! Good staff, German taxis Driver help us a lot to know about Bogota!
2 out of 5
by Kyle from Fort Worth, Texas

FAR below Crowne Plaza Standards

Posted Jun 26, 2013
Pros: Room was spacious and clean
Cons: Customer service was horrible. Basic amenities were unavailable and no willingness to fix the problems.
Although the room was clean and comfortable, basic services were far below expectations. Compared to previous stays at various Crowne Plaza Hotels we were horribly disappointed with both the amenities, as well as the service. We were completing a long trip abroad, were staying over to catch a flight on the next day, and were very tired, as well as wanting to enjoy an evening of relaxation, and catching up with our correspondence in the states. Following are the problems we had: 1. No television/cable service (were told we could change rooms to solve the problem) 2. Wi-Fi could only be received near the front door (kitchenette). (were told to come to the lobby and use a house computer) 3. No coffee in room. There was a coffee maker, but no coffee. My wife called front desk and a porter was sent with one cup of coffee and asked for a credit card. She refused and the porter laughed at her. Front desk was called and they confirmed the need for payment. While she expressed frustrations regarding the stay in general, the porter again laughed at her, at which time she asked him to leave our room. 4. The room was warm and there was no thermostat to adjust the temperature.
4 out of 5
for Everyone
by PM from Miami, FL, USA

I definitely recommend this hotel.

Posted Mar 2, 2013
A great 30 story hotel in downtown up to international standards. Security is as tight as it could be. Room service was good. Bed was ok. Good value for money. I would absolutely stay here again.
2 out of 5
by Carlos from Monterrey, NL, México

Decepcionante aunque servicial

Posted Aug 4, 2013
Pros: El personal
Cons: Instalaciones viejas y descompuestas
Location: Bien ubicado, aunque la zona es muy insegura por las noches
Viajé con mi mujer y aunque es un buen hotel, esperábamos bastante más, quedamos algo decepcionados. La atención del personal y la limpieza en general son buenas, sin embargo en la primera habitación que nos dieron, el baño se inundaba cada vez que tomábamos una ducha, así que pedimos cambio de habitación. En la segunda habitación ya no hubo problema con el baño, pero el teléfono no fucionaba. Estuvimos quejándonos del problema todos los 5 días y que estuvimos ahí y aunque el personal fue muy servicial, jamás arreglaron el problema. Algunas partes del hotel están viejas, y el gimnasio está hasta otra torre que queda como a 8 minutos caminando, así que el frío no es muy recomendable para hacer ejercicio. Además, uno de los elevadores no era muy estable que digamos.
4 out of 5
for Everyone
by Christian from Oslo, Norge

Fint hotell med bra standard

Posted Jan 29, 2013
Pros: Store leiligheter!
Location: Grei plassering
Fint hotell med bra standard! Grei beiligenhet. Mye vakhold i området. Trygt og bra.