Ratings based on 41 Verified Reviews

3.9 out of 5
67% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
I did not have hot water any of the days I was there. No response or solution was provided other than "we will send someone". That someone never came. The hotel was the host for hundred of teenagers (National Games) and was extremely noisy. I assume that was also the reason why there was no water. guests should be advised of full occupancy with special events. I was never able to place a local phone call form my room, despite having left my credit card information. I also had to go for breakfast at a restaurant on the other hotel as it was always full when I tried to eat there. All in all, the suite is nice, people are nice but this is not a hotel fit to have full occupancy.
4 out of 5
for Everyone
by A verified traveler from el salvador

pleasent time

Posted Oct 30, 2016
Pros: Breakfast and staff were really nice, i like the caring of the personal of front desk in the time check in and check out
Cons: Time schedule to and from airport, was difficult to arrange it by phone
Location: Nice for a convention
4 out of 5
by A verified traveler

Convenient, but the staff is not to friendly

Posted Oct 26, 2016 on Hotels
Great location, but staff not friendly at all either at front desk or restaurant
5 out of 5
by Enrique

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler

Posted Apr 25, 2016
Great clean hotel; probably most likely used for conventions
5 out of 5
by Abel from Austin, Texas

I will return

Posted Jul 17, 2015 on Hotels
Very good stay. I will return
3 out of 5
for Business Travelers
by JLO

Just ok

Posted May 5, 2015 on Orbitz
Stay was good. Price kind of high. Food regular. Great Ubication and Security
1 out of 5
by Dale L from Florida

Terrible Dungeon with rude, condescening staff

Posted Nov 28, 2014 on Hotels
Beware! The free airport shuttle is NOT free. I was charged $21 and given some ridiculous story. The suite was large but worn and dated. The bathroom was so dark -even with all of the few lights provided on- that I could not safely shave. No bottled water in the room, just an empty refrigerator. No tissues. Breakfast was average at best. Requests for clean towels were ignored repeatedly. A request to extend checkout for 2 hours was met with a demand for payment of 1/2 of a night's stay. Staff was rude, unprofessional, condescending and even dishonest.
5 out of 5
by Young Jong

This traveler left a rating score only Posted Oct 4, 2014 on Hotels
2 out of 5
by Jorge

This traveler left a rating score only Posted Sep 3, 2014 on Hotels