Terrible Dungeon with rude, condescening staff
Posted Nov 28, 2014 on Hotels
Beware! The free airport shuttle is NOT free. I was charged $21 and given some ridiculous story. The suite was large but worn and dated. The bathroom was so dark -even with all of the few lights provided on- that I could not safely shave. No bottled water in the room, just an empty refrigerator. No tissues. Breakfast was average at best. Requests for clean towels were ignored repeatedly. A request to extend checkout for 2 hours was met with a demand for payment of 1/2 of a night's stay. Staff was rude, unprofessional, condescending and even dishonest.