Ratings based on 7 Verified Reviews

3.4 out of 5
75% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Close to a big mall, restaurants, and embassies.

Posted Nov 23, 2016
Very nice apartment hotel. Clean and with lot of space. It felt like you where at home in a one bedroom apartment. The night and day front desk staff where always ready and willing to help you out. Thank you Ruban and your day time coworker.
Comment from Hotel Management
Nov 24, 2016 by Vanessa Guzmán , Hotel Management
Hi, Mrs. Anna good day, thank you for your comments and evaluation; this is a great contribution for us because it helps us to improve our service every day. We are very happy your comments and of course we will give your greetings to our colleagues.Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice apartohotel. Good for longer stays

Posted Feb 25, 2016
Good experience. Nothing fancy but very clean and friendly staff. Breakfast is very scarce with just a few things.
1 out of 5
by Annabelle from Bogota

Deceived

Posted Jan 25, 2016 on Hotels
I am very disgusted by what I encountered at Travelers Suites Obelisco! We arrived really late at the hotel and and when I went into the room prior to checking in, the room was not at all what we were promised online! Because it was late, we were tired from traveling there, and I had my two year old and I couldn't just grab a taxi to look for another hotel; I had no choice but to check in for the night. The next morning is when I found out they had charge my card for two weeks and refused me ANY refund!!! I was promised a two bedroom suite and received a studio with one bedroom. There was just an entertainment center dividing the main living area from our bedroom and the living room. My two year old could go in and out without any sort of door! There wasn't good security on the door out of our room!!!! My son could just walk out whenever he wanted!!! HUGE PROBLEM with security. We were also promised that we would have Tempurpedic Mattresses!!! NOT TRUE! The beds were hard as rocks and barely a mattress at all! Because we were there on medical need... Privacy, security, and comfort was the reason we chose this hotel!!! We had to leave for another hotel (A real hotel) and now I can't get my money back! I have traveled the world and have had the need to cancel a reservation before due to unforseen reasons and never have I been charged the entire stay (at most two nights forfeit)! BEWARE in booking this hotel, because what they advertise is NOT what you get!!!!
1 out of 5
by A verified traveler from Costa Rica

Do not stay in this hotel

Posted Dec 27, 2014
.This has been one of the most terrible situation I have had in hotels. The reason is that I made another reservation after staying some days. I confirmed my reservation with expedia, I double checked the reservation with the counters but that did nkt matter. The staff kicked me out of the room just line a thief. It was very embarrassing and put me in a bad situation since I had to look for other places. Stay out of this place
3 out of 5
Recommended
for Everyone
by A verified traveler

Stay at Obelisco Travellers Suites

Posted Dec 15, 2013
Pros: The staff and the size fo the room.
Cons: Adding heat to the room.
Location: Usaquen was nearby and walkign distance; however, it was difficult to obtain taxis from this location.
Overall, the experience was postive; however, the room was cold and it was difficult to keep warm. On the whole, the staff was extremely responsive and friendly and they always tried to help in whatever ways that they could.
5 out of 5
by JORGE from Lima - Perú

Muy buena experiencia en El Obelisco

Posted Aug 2, 2016 on Hotels
Excelente estadía, atención de primera calidad, servicio de desayuno impecable. Sugeriría colocar seguro para cerrar la puerta al apartamento.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Muchas gracias por su comentario Señor Jorge, nos complace saber de su buena estadía, las puertas de los Apartamentos tienen cerradura electrónica, las habitaciones auxiliares ya se pueden asegurar sin ningún inconveniente.
5 out of 5
by A verified traveler

Buena atencion!

Posted Jul 14, 2016 on Hotels
Excelente atención, suites cómodas y amplias.
Comment from Hotel Management
Jul 18, 2016 by Gerencia General, Hotel Management
Estimado cliente, muchas gracias por su comentario, nos complace saber de su buena estadía con nosotros; lo esperamos en la próxima oportunidad.