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Reviews of Panglao Chocolate Hills Resort

3 out of 5
Panglao Chocolate Hills Resort
Libaong, Dauis, Bohol

Reviews

5.4
Rating 10 - Excellent. 3 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 7 out of 24 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

LAWRENCE

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Missing
I left this hotel with mixed feelings. It caters more to diving services. My family spent 4 days there. My kids really enjoyed the pool. The only issues that bothered were the brownouts and no hot water. It's a bit far from Alona Beach, but another adequate beach is within walking distance. The most excellent part of our stay was the staff. Very professional and friendly. Really helped out with the transportation with trikes. They really know how to make you feel welcome. In a couple of months this place should be much better and have most amenities operational.
Stayed 4 nights in Jun 2022

6/10 Okay

Carlos

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice area
Lovely little resort-esque accommodation. Decent bar with pool table in area above. Although we didn't use it, plenty of others used the lovely looking pool that surrounds a cabana type restaurant/ bar area. Friendly check in and bar staff. Not too far from an incredible tapas restaurant.
Stayed 1 night in Jul 2019
Response from Bella on Oct 3, 2019
Thank you sir

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities, room comfort
What a old smellie place
Stayed 2 nights in Jul 2019

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Cold ❄ breakfast, totlet very dirty and smellie..
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Mar 2019

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go book to other hotels instead. Not worth your money.
Stayed 2 nights in Nov 2018

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and roomy
It was average, Scooter rental made it better

2/10 Terrible

steve, macau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
special break
worst hotel I have ever stated at

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort

4/10 Poor

nice place , dunn

Liked: Staff & service
Disliked: Property conditions & facilities
Nice place
Nice place no hot water wifi rarely works .great pool.staff friendly. Good prices on scooters. Bit remote from shops .bed squeaky drains dont work in shower and yes no hot water and water is salty .

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was the worst
First of all, the manager was not friendly when we asked for the refund for the rest of the nights he didnt even showed up even if he was sitting at the table behind us. The reasons why we decided to leave this hotel are the location was terrible, we need to get something to ride to go to the beach but hard to find it theres no taxi also need to walk out on the street waiting for jeepney or motorbike. Theres no toilet paper so i need to ask for it. The price is not reasonable compared to location and rooms they got and drinks and food are rip-off. Its totally different to the pics they post. When we first arrived they offered us rooms in front but the manager said its not the money u paid for it so he kicked us to the room behind the resort its like old building units and people made noise. Theres are no resto around the resort so u need to walk about 15mis under the hot boiling sun if u want to go alona beach u need about 15 mins ride. Its such a waste of money. I found other hotel near the beach for only 700 pesos.. we even didnt try to argue with the refund and left the resort.

4/10 Poor

marb, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor
it was below sub standard. the neighbourhood was good you get a good culture of the place but the place was not impressive at all and totally different from the pics that were shown and described.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very weird resort, can't be called a resort, no tv, wifi only in their resto, lots of mosquitoes,unfriendly staff, very expensive ordinary menu. Th surroundings are goats, cows, pigs, chicken making noises early am . No privacy because their walls are only made of bamboo sheets that you can be seen in the next room, bathroom flooding when taking shower. This is really a 0 rate

2/10 Terrible

thebirch, norway

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Op 10 min lopen van while beach en 10 min rijden van Alona beach. Huisjes zijn leuk ingericht, wel erg gehorig en licht.
Stayed 4 nights in Jan 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Miste een avond stroom. De toilet deed het een avond niet. Slecht WiFi. Niet heel boeiend ontbijt. Ik zou het niet aanraden.

6/10 Okay

jewon, 세부

Liked: Cleanliness, room comfort
Disliked: Staff & service
가격대비 만족 !!
금액대비 깨끗하고 좋앗습니다.

10/10 Excellent

jaeyoung, 서울 광진구 광장동

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
싼게 비지떡이 아니더군요 ㅎ ㅎ
가격도싸고 아담한풀장,깨끗한방,친구와함께 이용하니 외국친구도 사귀고 참좋네요 아로나비치 까지는 오토바이나 지프니타고 5분거리,

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
くつろげるホテル　ビーチまでは遠い
電話がつながらず送迎の予約が出来なかった（港までの往復）　　ビーチまでの送迎もなかった　食事もメニューに載っている物が、ほとんどなく限られた物だけだった　

6/10 Okay

Verified traveler

Enklare boende en bit bort från stranden
Relativt fint men spartanskt boende med tunna bambuväggar i rummen och delat badrum eller badrum i bottenvåningen. En kortare promenad till stranden. Ingen vidare mat. Ligger bredvid en gård som eldade med mycket rök som följd och med många tuppar som gol tidigt på morgonen.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good team but the leader?
The online and personal communication with the hotel manager is consistent....very bad. I phoned the hotel twice to modify my booking but I was asked to email the manager instead. When I emailed him, it took a while to get a response and he didn't even understand my concern. When I met him personally in the resort, I greeted him and all I got was just an empty looking face. As for his team, the girls were EXTREMELY friendly although they can be slow at times. The resort itself is fine, but the rooms need to be improved.