Posted Aug 8, 2016
PEOPLE: The staff were trained well, excellent customer relations especially the food & beverage department. Very attentive to guest needs.
EQUIPMENT/FACILITIES: Overall, the hotel is in pretty good shape and very clean. Though needs to have regular maintenance check cause there was a leak in the washroom area.
OTHERS: Tighten the security: There was an incident when a group of drunk people came and use the pool, they were very loud and making fun of the staff near the pool area and when people started to leave they made a comment, "if you don't like us go **** back in your room" and other negative comments. Those can be avoided if someone is guarding the area, first of all there's a rule in the pool area that drunk people are not allowed to swim.
Overall it was a quiet and very relaxing vacation.