“Ordentliches, sympathisches Hotel mit allem Notwendigen; freundlicher, englischsprachiger Empfang; Parkplatz; unspektakuläres, aber reichhaltiges Frühstücksbuffet; Tee und Kaffee jederzeit gratis, kühle Getränke auf Vertrauensbasis”
“Listed as a “Luxury Hotel” - this is not a Luxury hotel. More a camping resort & SPA with rooms.
There are often maintenance issues in a hotel, what matters is how they are handled. I expected the below to be resolved in hours, but it took three days:
• Batteries in A/C (not actually air conditioning) remote - after asking 3 times was given the batteries out of the unit in reception.
• No shower gel in shower - asked 3 times.
Design issues:
• Shower - no shelving, everything has to go on……