Ratings based on 683 Verified Reviews

3.4 out of 5
65% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo

Good price and location

Posted Dec 2, 2017
Good hotel overall. Room clean and comfortable. Breakfast included hot items which were inedible, including something resembling scrambled eggs, and hash browns. Cold breakfast items such as bread and cereal were ok.
Comment from Hotel Management
Dec 2, 2017 by GM, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

Posted Dec 1, 2017
Convenient to airport - you can walk there. One block. Quiet, friendly staff.
Comment from Hotel Management
Dec 1, 2017 by GM, Hotel Management
Dear Susan Thank you so much for your valuable feedback. Regards Rodeway Inn Boise Team
2 out of 5
by A verified traveler from Idaho

Ughhhh

Posted Nov 29, 2017
First room i was given that i ordered online was a 2 bed Queen, and it wasnt even clean, bed sheets on floor, boxes of food on night stand and towels on floor. So they Switched my room to another and one only had 1 bed, where i needed 2. So after a quick disagreement with the front clerk about the toe of room I was supposed to get, they switched my room again. This next room the button to the cable box to watch tv was broken and there was little bit of pressure to the shower and sink when turned on. I decided just to keep this room even though it would have been nice to watch tv while winding, but i was too tired to walk back to the front desk and have them switch my room again. One of the worst hotel experiences I've had
Comment from Hotel Management
Dec 2, 2017 by GM, Hotel Management
Dear Guest We are extremely apology for the unpleasant experience & on behalf of team we are again apology and committed for the betterment in every aspects. Hope you will provide a chance & stay with us in future. Definitely we are going to investigate the route cause of the problem Regards GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakridge, Oregon

Excellent Hotel

Posted Nov 24, 2017
My stay at Rodeway Inn in Boise, Idaho, was a great experience. I was so impressed how modern and nice clean and comfortable the facility is. It was was quiet, slept well, and the staff was wonderful the breakfast was great! I highly recommend this hotel to everyone!
Comment from Hotel Management
Nov 28, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler from boise, id

It was ok

Posted Nov 24, 2017
Charge Me xtra 25.00 to check in early room was great till I took a shower shower head was covered in mold
Comment from Hotel Management
Nov 27, 2017 by GM, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3 out of 5
by A verified traveler from Idaho

Been in better and worse

Posted Nov 5, 2017
Pros: Convenience to where I needed to go and to things I needed to attend.
Cons: Toiletries and plenty of towels.
Location: Lets face it, it is in Boise so there are lots of things nearby.
Staff friendly. Room small but adequate. Disappointed that there were no toiletries such as soap, shampoo etc. Shower stall very small. Needed more towels.
Comment from Hotel Management
Nov 12, 2017 by GM, Hotel Management
On behalf on our team we are really apologize.
4 out of 5
Recommended
for Everyone
by A verified traveler

Driving 520 m time to stop

Posted Oct 28, 2017
Nice motel, clean and with coffee maker and breakfast no micro, but able to use theirs
Comment from Hotel Management
Nov 6, 2017 by Peter, Hotel Management
Thank you so much for your valuable reviews for us. Regards All Team members of Rodeway Inn
2 out of 5
by A verified traveler

Soap

Posted Oct 23, 2017
As we were walking to our room one of the hotel exit signs was leaking water. An employee walked by and said, “oh that’s not good” and walked outside with people. The water was just dripping onto the floor. When we got to our room there was no soap. Room was small but looked like it has recently been painted.
Comment from Hotel Management
Oct 26, 2017 by Peter, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Regards General Manager Rodeway Inn Boise Airport 208-336-7377
2 out of 5
by A verified traveler from Idaho

Posted Oct 22, 2017
We were originally checked into a dirty room. There was not enough parking in their parking lot. We ended up having to park in another business parking lot and walking to our hotel.
Comment from Hotel Management
Nov 6, 2017 by GM, Hotel Management
Dear Guest We are extremely apologize for the unpleasant experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianola, IA

You can walk to the airport

Posted Sep 28, 2017
Pros: The price and location.
Cons: Finishing the construction; the tv technology
Location: There is a Dennys and Kopper Kitchen nearby. Don't stay here for nightlife.
This motel was right-priced, all things considered. They are undergoing some renovations in the public areas but my room, at least, was updated and comfortable for the one night I needed it. The staff was friendly and knowledgeable. The layout is a bit funky and there is no elevator, so anyone with mobility issues should ask for a first-floor room. There was no appreciable airport noise even though the rooms facing away from the front are just a few yards away from the airport proper. Turning on the TV takes several steps, which are spelled out in a somewhat amusing paragraph on a half-sheet given to me when I checked in. I had an early flight so can't comment on breakfast. The airport shuttle is shared with other rmotels but as the title indicates, one can walk here. Just head out the luggage area door, turn right and keep going until you come to the airport entrance. You can see the motel sign easily; just make sure to wait for the "walk" signal, as cars leaving the airport can come up quickly.
Comment from Hotel Management
Sep 29, 2017 by Annie, General Manager, Hotel Management
Thank you for your feedback. Our remodel is now complete and we hope to see you again!