Ratings based on 1,639 Verified Reviews

3.5 out of 5
63% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Check In

Posted Jan 17, 2018
I checked in at about 9:00 PM. The front desk lady was very pleasant, helpful, and efficient. She made check-in a pleasant experience.
Comment from Hotel Management
Jan 20, 2018 by Jay, Hotel Management
Thank you for staying with us , we really appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jackson Id

Posted Jan 10, 2018
Cons: Broken Toilet seat
Besides the very small bathroom and broken toilet seat everything was great. I might suggest however towels be available in the pool area. We had to go back into the room soaking wet.
Comment from Hotel Management
Jan 13, 2018 by Jay, Hotel Management
Thank you for staying with us , we really appreciate your feedback.
2 out of 5
by A verified traveler from North Carolina

Good staff hotel needs work

Posted Jan 10, 2018
The staff in both the restaurant and hotel were friendly and professional. The food in the bar was really good as well. The hotel itself seemed dated and needed work. Our room had a sliding glass door to the pool that wouldnt even lock.
Comment from Hotel Management
Jan 13, 2018 by Jay, Hotel Management
Thank you for staying with us , we really appreciate your feedback. as a matter of fact there is a rod behind the curtains which locks the door for the poolside.
1 out of 5
by A verified traveler from Boise

Nope

Posted Jan 6, 2018
Nope. Awful. Would give zero stars if I could. Our room (202) faced the parking lot and had a massive flood light mounted directly outside the window. so what’s the obvious thing to do? Ensure there are no curtains. It was like sleeping next to the sun. At least we were able to see the junkies coming and going...
Comment from Hotel Management
Jan 8, 2018 by Jay, Hotel Management
Thank you for staying with us and sorry to hear that we did not meet your expectations , as a matter of fact we do have the dark curtains in all our rooms right behind the sheer curtain . we would have definitely help you out with that.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
Clean room and friendly staff. Good value for the price.
Comment from Hotel Management
Jan 4, 2018 by Jay, Hotel Management
Thank you for staying with us , we really appreciate your feedback.
2 out of 5
by A verified traveler from Nomad

Wyndham Chlorine Hotel

Posted Jan 2, 2018
Pros: Proximity to Boise airport
Cons: Lighting. Ventilation. Curtains were spotty, including shower curtain. Bed covers need to be washed or replaced entirely.
Location: Airport, that's about it.
This hotel was a downer. When we arrived (after dark), the exterior Wyndham sign was only half-on (that is, the left-hand side of the sign was on and the right side was darkened), which worried us--was the hotel still in business even though we had already paid for our room? Check-in was quick and professional, but our room was next to the hotel's indoor pool, so the chlorine in the room was overpowering. It was late and we had an early morning flight so we didn't ask for another room, even though we should have. Probably won't stay here again.
Comment from Hotel Management
Jan 6, 2018 by Jay, Hotel Management
Thank you for staying with us and sorry to hear that we did not meet your expectations, we are working very hard to improve on our services.
1 out of 5
by A verified traveler

Not a good night’s sleep!!

Posted Jan 2, 2018
Pros: The bed was clean
Cons: Start over.
The bathroom door wouldn’t shut, there was not even a fan in the bathroom. The heater sounded like a jet ready to take off. I called to have them come and look at it, and they never came. We finally just had to shut it off. It was better to be chilly than to listen to it.
Comment from Hotel Management
Jan 6, 2018 by Jay, Hotel Management
Thank you for staying with us and sorry to hear that we did not meet your expectations , we are working very hard to improve on our services.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hailey, ID

Close to Airport

Posted Dec 30, 2017
Pros: The comfortable bed and room
Cons: Food in the bar
Very comfortable room, clean, quiet and cozy. Front desk staff very nice. Great indoor pool for families.
Comment from Hotel Management
Jan 1, 2018 by Jay, Hotel Management
Thank you for staying with us , we really appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and a necessity

Posted Dec 29, 2017
After getting through a snowstorm our destination was reached a day later than expected. Checked in after 1 am. Bed was comfortable. Shower was hot. What I expected.
Comment from Hotel Management
Dec 30, 2017 by Jay, Hotel Management
Thank you for staying with us , we really appreciate your feedback.
3 out of 5
by A verified traveler from idaho

Get what you pay for

Posted Dec 28, 2017
Pros: Location, indoor pool, price
Room was needing work. Sink dirty, no toilet paper, no extra pillow or blankets available no available access to room provisions. The bathroom door didn't shut
Comment from Hotel Management
Dec 30, 2017 by Jay, Hotel Management
Thank you for staying with us and sorry to hear that we did not meet your expectations , we are working very hard to improve on our services.