Wow, the online photos I viewed are very deceptive
Posted Oct 19, 2016
From the moment I pulled up and parked and walked in the lobby, I was disappointed. This entrance was the most dated, clutter, "motel" entrance I have ever seen. There was no bathroom without checking in and I had driven for hours. I went to my room and noticed the musty, bad smell even in the hallways. I was checked into a dirty room and then rechecked to a clean one. The carpet was rippled and the bathroom was not as clean as I'm used to. The beds were sloppily made and lumpy, not very comfortable. Worst of all, I was exhausted and could hear the people talking in regular voices, not loud, right through the ceiling along with walking around.... kept me awake.
Didn't even bother with the breakfast, just got out in the morning asap. The river in the back was the only redeeming factor, but I didn't go out walking because it was dusk and some shady looking people were passing by.
Comment from Hotel Management
Oct 20, 2016 by Natazja H. , Hotel Management
Jo, than you for sharing your experience. I am very sorry that you did not enjoy your stay with us. We are an older hotel and we are in the process of renovating our building. I apologize that you found the atmosphere to be off-putting. I am very sorry that you were checked into a room that was not yet prepared. I will be speaking with my executive housekeeper immediately regarding your cleanliness concerns. Thank you for bringing this to my attention. Sincerely, Natazja H., Front Office Supervisor.