Ratings based on 2,490 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
68% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Salt Lake City, Utah

Downtown location

Posted Jul 26, 2016
For the price, ok hotel. The downtown location is convenient. But the hotel could use some updating
3 out of 5
by A verified traveler

Good location, Value hotel

Posted Jul 24, 2016
Pros: Location
Cons: Outdated facilities
Location: Only a couple miles from downtown Boise, the most happening place in Idaho. Also on greenbelt.
This hotel is a good value option. The cost was low so no supprisingly the facilities were old. However the staff was very friendly and knowledgeable. The pool was good and deeper than most. The spa tub was alright and clean. The rooms and furnishings were outdated. The location on the greenbelt made the stay for me though, since I'm a runner.
4 out of 5
by A verified traveler

Better than expected

Posted Jul 24, 2016
After reading some reviews, we had some concerns, yes this is an older hotel and a bit dated, but thr room was a good size, the staff were helpful, the bed were comfortable and sheets were clean. Breakfast was standard continental, in a good size area. This place was fully booked and guest we spoke to were happy. Very short drive into town centre, could have walked if we had wanted. Dined at Angell's, a very nice restaurant.
4 out of 5
by A verified traveler

Posted Jul 23, 2016
Friendly staff, clean. Right next to the greenbelt.
Comment from Hotel Management
Jul 23, 2016 by Natazja, Hotel Management
Dear guest, thank you for the four star review. I am pleased to see you enjoyed our greenbelt location. I will also pass along your compliments regarding our friendly staff! Thank you, Natazja, Front Desk Supervisor
5 out of 5
by A verified traveler

Overnight stay

Posted Jul 22, 2016
Clean, comfortable & quite. Plus close to Joe's Crab Shack
Comment from Hotel Management
Jul 22, 2016 by Natazja, Hotel Management
Dear guest, thank you for sharing your five star experience! I am so pleased you found our hotel to be clean, comfortable and quiet. I agree that we are very fortunate to be located near several very good restaurants, several in walking distance along our gorgeous river walk. We look forward to seeing you again. Thank you, Natazja, Front Desk Supervisor.
4 out of 5
by A verified traveler from Eastern Washington

Friendly staff and close to green path

Posted Jul 21, 2016
Pros: Front desk staff and breakfast staff.
Cons: new carpeting
Location: right on greenbelt.
We generally look for price with hot breakfast and indoor pool - Cottonwood Suites qualified. The staff was friendly, the greenbelt has an entrance right by the hotel so we could walk/run along the river daily. Coloring sheets and crayons were available for the kids in the reception area, so it was just a nice stay in general. The building itself is a bit run-down: carpeting is over-due to be replaced and the molding around the doors needs to be re-stained or replaced.
Comment from Hotel Management
Jul 21, 2016 by Natazja, Hotel Management
LS, thank you for sharing your experience. I am so happy you enjoyed our friendly staff as well as the coloring pages they put together for our younger guests. I am also glad you got to enjoy the beautiful greenbelt pathway behind us. We are presently under remodel for our building to help update some of our older features. I am happy you got to experience our brand new salt water pool. We look forward to seeing you again. Thank you, Natazja, Front Desk Supervisor.
3 out of 5
by A verified traveler

Posted Jul 20, 2016
The staff was nice, however we were not able to check in on time. After a long morning of travel it was a surprise when our room was not ready by 3:00. The first time I turned on the water at the sink, it came out brown. Then we were trying to figure out the TV, only to discover it was not even plugged in. The room was clean and the staff was nice.
Comment from Hotel Management
Jul 22, 2016 by Natazja, Hotel Management
Dear guest, thank you for sharing your experience. I am very happy to see you found the room to be clean. I apologize for the tv not being plugged in, we often unplug them when we deep clean a room. I am also sorry to read that your room was not available by 3pm. We strive to excel with our guest experience and I am sad to see that we did not excel with you. Thank you for the compliments regarding the staff, I will pass them along to my team. Sincerely, Natazja, Front Desk Supervisor
1 out of 5
by A verified traveler

Noisy and outdated

Posted Jul 20, 2016
Pros: Being by the river
Cons: Noise and updates really needed
Location: ?
Nice by the river though
Comment from Hotel Management
Jul 20, 2016 by Natazja, Hotel Management
Dear guest, thank you for sharing your thoughts. I am happy that you enjoyed our riverfront location. I do apologize for any noise issues you may have experienced. We are presently under the process of remodeling our hotel and we are planning many updates. Thank you, Natazja, Front Desk Supervisor.
5 out of 5
by A verified traveler

Posted Jul 20, 2016
It was just what we needed after a full day of driving. Relaxing and well kept.
Comment from Hotel Management
Jul 20, 2016 by Natazja, Hotel Management
Dear guest, thank you for taking the time to share your thoughts. I am so glad to read that you found our hotel to be relaxing and well kept. We hope to see you again. Thank you, Natazja, Front Desk Supervisor.
5 out of 5
by A verified traveler from wisconsin

Inexpensive and close to a walking trail

Posted Jul 20, 2016
Pros: Proximity to the Riverwalk was very nice and inviting . We would've increased our stay there but had to move on .
Location: There's a swimming beach you can walk to. the river has been modified by the addition of a spillway and allow a teenage children surfing location.
The third-floor room was spacious and clean and had a view of the river and the Riverwalk in front of the motel. It's an older motel and such shows a little bit of wear. The staff was friendly and accommodating . Best but not least, breakfast lasted until 11 in the morning.
Comment from Hotel Management
Jul 20, 2016 by Natazja, Hotel Management
Ted, thank you so kindly for the five star review! We are so fortunate to be close to the river as well as the swimming beach and wave spillway they have recently installed right next to us. I am also pleased to see you found the room to be spacious and that you enjoyed our river-walk. We are also very fortunate to have a breakfast that lasts until 11am. We hope to see you and your family again. Thank you, Natazja, Front Desk Supervisor.