Ratings based on 2,892 Verified Reviews

3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Huge potential

Posted Feb 23, 2017
Pros: Pricing, location
Cons: See above
Staff was friendly and helpful. Matress was great, pillows not so much but bedding was clean. Carpet was new throughout but walls needed crack repairs patches and painted. Bathrooms needed refresh.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Scott, Thank you for your honest assessment of our hotel; we appreciate it. Thank you for the kind comments about our staff and our hotel. We hope to see you again very soon. Thank you, Tom C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, good location

Posted Feb 21, 2017
Good place to stay on a trip through . Close to town. Good value.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for taking the time to review our property; we appreciate it. We are very glad that you enjoyed your visit with us. We always like to hear that. Thank you for staying with us. Tom C General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melba, Idaho

Nice hotel, close to river

Posted Feb 19, 2017
Enjoyed stay, pool was great late at night. Breakfast was good, room was clean and comfortable.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Jack, We are so pleased that you enjoyed all that our hotel has to offer. Thank you for staying with us. We hope to see you again very soon. Thank you, Tom C General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room with a balcony that overlooked a river.

Posted Feb 18, 2017
Pros: The quiet and the river view.
Cons: I wish there were more restaurant options close by.
The river view was a lovely surprise, in a hotel budget world that usually includes only parking lots and freeways as options. The staff was very gracious and the room very comfortable and quiet. It's close proximity to downtown Boise was great for my travel needs. I would definitely stay at this hotel again.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for the very nice review of our property. We are very pleased that you enjoyed the comfortable rooms, great service and location. We appreciate your business and we hope to see you again very soon. Thank you, Tom C General Manager
2 out of 5
by A verified traveler from Twin Falls

Fire alarm and ant problem

Posted Feb 17, 2017
We have been staying at this hotel for the past six months with no issues everything has been fine but this day it was about 9:15 p.m. I was sound asleep and the fire alarm went off scared me to death then it turned off. So I laid there it went off again after three times we called the front desk because it seemed like ours was the only one going off so she sent maintenance down and maintenance did not know how to fix the problem so he left and he said he'd come back well we waited for 30 minutes and the alarm went off 30 times so we had enough my husband went down to the front desk she gave my husband a key to another room so about 10:30 1045 we're changing rooms we were not happy. It took me about 2 hours to get to sleep. Next morning we woke up got some breakfast took it to the room my husband was sitting at the desk eating and they were little ants crawling all over. So when we checked out we went to the front desk told them our concerns and the night person did not even notify them about the fire alarm which we found out there were approximately three of the fire alarms that went off at night because the night person told my husband that. So the morning people just said to us I'm so sorry have a nice day. We were not happy in the least the maintenance guy should have came back and let us know I'm sorry I cannot get this fixed. We feel we should have had a room comped or something but it seemed like it was not a big deal to them so we will not be staying here any longer.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 15, 2017
Quiet hotel. Not much to show, but it does it's job. The hotel staff is excellent and the breakfast is much larger than I expected. Simply the accommodations are exactly what you need, not much more.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to review our property. We appreciate the comments regarding our staff and our breakfast. Thank you for the feedback and thank you for staying with us. Thank you, Tom C General Manager
2 out of 5
by A verified traveler from idaho

Needs some work.

Posted Feb 10, 2017
Staff was super friendly but upon entering the room was greeted by an unflushed toilet with feces. The room had a weird chemical smell and the t.v. had issues. Probably wouldn't stay again.
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Lisa, we are very sorry about your experience at our hotel. It appears that there were issues in your room and we are deeply apologetic. We will use your feedback to make the necessary corrections. Again our apologies and thank you for bringing these matters to our attention. Thank you, Tom C. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice hotel, friendly staff

Posted Feb 10, 2017
My daughter, friend and I stayed 2 nights when we attended the Twenty Øne Piløts concert on 2/8/2017, the staff was friendly and helpful. The room was clean. The pool and spa were fun. The free breakfast was good. The only complaint I have is when the garbage truck that woke us up at 4am. If your looking for an inexpensive place to sleep while seeing a show at the Taco Bell Arena this hotel is not a bad choice.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
T Thank you for the very nice comments about our hotel and staff. We appreciate it. We do apologize about the noise of the garbage truck. I will look into why they are arriving that early in the morning. Thank you for your feedback. Many thanks, Tom C. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice facility with reasonable prices!

Posted Feb 8, 2017
Enjoyed our stay. Will stay there again when in Boise!
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for the very nice review. We are very happy that you enjoyed our facility and that you will stay here again. See you next time. Thank you, Tom C. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, right next to the river.

Posted Feb 7, 2017
We loved the fact that we had a lower room and access to outside. Our kids loved going outside and playing in the snow. The staff was very friendly and helpful. Breakfast in the morning was delicious.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for the glowing comments regarding our hotel. We are alway pleased to hear that our guests have a great experience here. Thank you for your comments regarding our friendly and helpful staff. Thank you, Tom C. General Manager