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Reviews of Country Inn & Suites by Radisson, Boise West, ID

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1001 reviews" "
Rating 8 - Good. 356 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nyota

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Nyota,Thank you for the five-star review! We're so happy to hear you loved your visit with us at Country Inn & Suites by Radisson, Boise West, ID, and we hope you'll allow us the pleasure of hosting you again soon.Warm Regards,Tyler Wells - General Manager

4/10 Poor

Steven

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the place with the exception that our sheets were not changed in between guests. I got into bed to find used paper under the covers at my feet.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Steven,We appreciate your feedback, and we're happy to hear aspects of your stay were pleasant. However, we apologize for any concerns about the beds, and we'll pass your comments along to our housekeeping staff. Should you be in the area again, we hope you'll come back to see us.Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfectly located hotel in the heart of Meridian. Mark at front desk was very helpful and nice. All the stuff were great 👍
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Yelena,We were happy to provide you with clean, convenient accommodations, and we're glad Mark and the rest of our team made you feel welcome. The next time you're in town, please come see us again at Country Inn & Suites by Radisson, Boise West, ID!Warm Regards,Tyler Wells - General Manager

6/10 Okay

Brandi

Stayed 3 nights in Mar 2024

10/10 Excellent

Caryl, Graham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the home feel upon entering the door. I stay here anytime I need to come to Meridian as it is close to my employers office.
Stayed 1 night in Jan 2024
Response from Management on Mar 12, 2024
Very happy to hear you felt at home here, we try to give everyone the best experience as possible.We hope to see you again soon.

10/10 Excellent

Wen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to main street, big parking lot, very friendly staff.
Stayed 1 night in Feb 2024
Response from Management on Mar 7, 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you again.

8/10 Good

Carl David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great in all respects except one...the breakfast. The prepared food was horrible! For such a great property to fail so dismally in this important category is regretful.
Stayed 2 nights in Feb 2024
Response from Managment on Feb 26, 2024
Thank you for the review on the property. Was glad to hear that you enjoyed the property overall. I will be following up on your comments about the breakfast with my breakfast attendant. I hope you will still give us a chance in the future to show you what we can do .

10/10 Excellent

Devyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Haven’t finish my stay yet, but so far everything has been exactly what I would expect for the nightly price!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Devyn,Thank you for your kind words! We're glad everything is going smoothly, and we're confident it will continue to do so. Should you be in the area again, please come back to see us at Country Inn & Suites by Radisson, Boise West, ID.Warm Regards,Tyler Wells - General Manager

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from General Manager on Feb 11, 2024
Dear Jeremy,It was such a pleasure having you join us recently! We're delighted you had an enjoyable stay. Thank you for your review, and we hope you return soon. Warm Regards,Tyler Wells - General Manager

10/10 Excellent

STEVEN

Stayed 2 nights in Feb 2024
Response from Tyler Wells- General Manager on Feb 13, 2024
We greatly appreciate you staying with us. We hope you will visit us again next time.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Clean hotel. The room was nice and the free breakfast was ok. The hotel was close to plenty of restaurants and shops.
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 24, 2024
Dear Trevor,There are many aspects that go into a seamless stay here at Country Inn & Suites by Radisson, Boise West, ID, and you can depend on us for clean, comfortable, and convenient accommodations every time. Thank you for the excellent rating and for taking time out of your day to write a review. It was a pleasure, and we hope to welcome you back again soon!Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Marie

Stayed 2 nights in Jan 2024
Response from Management on Feb 27, 2024
We hope you decide to stay with us again in the future.

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Mattress mishap
Mattresses are too hard and extremely uncomfortable
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Jeremy, Thank you for your review. It was a pleasure having you as our guest recently, though we regret your disappointment with your experience. We'll be sure to share your concerns about the mattresses internally for further consideration, as we are always seeking new ways to improve. Take care, and we wish you safe travels.Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Angela

Stayed 2 nights in Dec 2023
Response from Management on Feb 27, 2024
Thank you for the great survey score. We hope to see you again next time.

10/10 Excellent

Valerie

Stayed 2 nights in Dec 2023

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was super nice and the property was very well maintained. The only issue was the heater/fan in the room. It had a mind of its own and during the night we would freeze and then overheat all night long. The heater is controlled by a wall-mount thermostat that a ghost likes to mess with while you try to sleep.
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 13, 2023
Dear Heather,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Please accept our apologies for any issues with the HVAC system. We'll look into this further, and we hope to see you again should you be back in the area.Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, convenient to everything. Staff was outstanding, great customer service.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 11, 2023
Dear Michael,Thank you for choosing Country Inn & Suites by Radisson, Boise West, ID! We're delighted you enjoyed our convenient location and experienced outstanding customer service from our team. Your satisfaction is our priority, and we can't wait to welcome you back for another convenient stay!Warm Regards,Tyler Wells - General Manager

8/10 Good

Jayson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was A . The rooms were nice & big so we didn't feel cramped. The room amenities were great, including an iron & ironing board, as well as a blow dryer. I was very disappointed that the hot tub jets weren't working and the pool is much smaller than it appears in the pictures. But overall, I would stay here again. (I'd call first to make sure the hot tub was working because it was a big plus that the pool area was open until midnight.)
Stayed 4 nights in Nov 2023
Response from General Manager on Dec 11, 2023
Dear Jayson,It's always a pleasure hearing from our guests. We're glad our spacious, well-appointed rooms had everything you needed and that you enjoyed breakfast. However, we apologize for any disappointment with the hot tub, and we appreciate your patience. If your travels bring you back to town, we'd be happy to host you again.Warm Regards,Tyler Wells - General Manager

8/10 Good

Chris

Stayed 1 night in Nov 2023

8/10 Good

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 stay!
Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Jose,Thank you for taking a moment to leave a review. We're thrilled you had an enjoyable experience, and we appreciate you giving us a perfect rating! It was a pleasure having you here, and we hope you return soon.Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Yusufbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it save quiet and clean Best of the best
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Yusufbek,Thank you so much for the high rating. We're so happy to know that our clean, quiet accommodations were the highlight of your visit! Please consider coming back to join us again soon. Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The supply chain for breakfast food was evidently a delayed so breakfast was minimal...and no milk for cereal so we used the milk in the cartons. No fruit. the staff apologized...we felt sorry for them. The bed of slippery rocks between the building and parking area is a hazard, trying to step around, across or balance on them to enter the building.
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Linda,Thank you for your review. We appreciate your understanding regarding breakfast and the solutions our staff provided. Also, your concern about the bed of rocks is noted; we're committed to guest safety and will review this area promptly. We value your input and hope to welcome you back to Country Inn & Suites by Radisson, Boise West, ID, for a stay that fully meets your expectations.Warm Regards,Tyler Wells - General Manager

8/10 Good

Joy Kimiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. The staff were very friendly and accommodating. Room was spacious for a family of three.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 18, 2023
Dear Joy,Thank you for being our guest at Country Inn & Suites by Radisson, Boise West, ID, and for sharing such a lovely review. It sounds like we hit the mark with our delicious breakfast, wonderful staff, and spacious accommodations, and hope to have the pleasure of welcoming you back again someday.Warm Regards,Tyler Wells - General Manager

8/10 Good

Erik

Stayed 1 night in Nov 2023

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Comfortable and convenient
Stayed 4 nights in Oct 2023
Response from General Manager on Nov 11, 2023
Dear Linda,Thank you for sharing your comments with us. We are happy to know that you enjoyed your visit and appreciated our comfortable accommodations and convenient location. It was truly a pleasure serving you, and we hope to see you again soon! Warm Regards,Tyler Wells - General Manager

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Sheri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great location
Found our stay to be very clean and staff was friendly. The location was convenient to get to shopping and to all types of restaurants.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 7, 2023
Dear Sheri,It was our pleasure to provide you with clean, convenient accommodations. We're glad our friendly staff made you feel welcome, and we look forward to hosting you again at Country Inn & Suites by Radisson, Boise West, ID!Warm Regards,Tyler Wells - General Manager

10/10 Excellent

Kathryn

Stayed 4 nights in Oct 2023

10/10 Excellent

Tallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and room and bathroom was clean. Bed was comfortable. Would stay here again.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 26, 2023
Dear Tallie,We are thrilled to have earned a perfect rating after your recent stay with us. We are glad our team and accommodations made a positive impact on your stay with us. It is wonderful to know that you would choose us again. Your loyalty is the best compliment and assures us that we always provide an excellent stay for our guests. We look forward to welcoming you back.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stays here when in the Boise area.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 10, 2023
Thank you so much for choosing to stay with us at Country Inn & Suites by Radisson, Boise West, ID. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. It is always a pleasure to receive guest feedback, and we thank you for your repeated business. We look forward to your next stay with us when you visit Boise again. As always, it was an honor hosting you.

8/10 Good

Lynette

Stayed 3 nights in Jun 2023

8/10 Good

Jenifer

Liked: Staff & service, amenities
Stayed 3 nights in Sep 2023

8/10 Good

Kitty

Arrived after a 10 hour drive; staff was attentive, room was clean and location was great for my trip.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 28, 2023
Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Boise West, ID. We are pleased to learn you enjoyed your stay. Guest feedback is always appreciated, and we thank you for highlighting our attentive staff, comfortable accommodations, and convenient location. We hope the rest of your trip was a success, and we look forward to hosting you in the future.

10/10 Excellent

Mitzi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay in meridian.
We were very impressed with Marla in the breakfast area. She was very efficient and friendly and provided a great breakfast. She does an awesome job.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 29, 2023
Dear Mitzi,Thank you for choosing to stay with us at Country Inn & Suites by Radisson, Boise West, ID. Our goal is to provide every guest with exceptional service, so we're delighted to read our commitment to this shone through during your visit. We'll be sure to pass your compliments along to Marla. The pleasure was all ours, and we hope you'll choose us again in the future.

8/10 Good

H

Stayed 3 nights in Sep 2023

10/10 Excellent

Cole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are a very clean and excellent motel. Very family friendly and have a simple yet delicious breakfast
Stayed 1 night in Sep 2023
Response from General Manager on Sep 28, 2023
Dear Cole, We're thrilled to hear you appreciated our commitment to cleanliness and enjoyed the family-friendly atmosphere. It's wonderful that our breakfast hit the mark for you. Thank you for sharing your experience, and we look forward to welcoming you back soon.

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, large room. Comfortable bed. Cleaning only done every 3 days (that's what they told me at the front desk) When they did clean they didn't change sheets or pillow cases - seemed odd. Maybe they were being eco-friendly.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 29, 2023
Dear Heather,Thank you for sharing your feedback with us. We're glad you enjoyed your quiet and spacious room. Your comments are greatly appreciated, and we will consider them when planning for the future. We appreciate your patronage, and we hope to have the opportunity to host you again at Country Inn & Suites by Radisson, Boise West, ID.

10/10 Excellent

Randy

Stayed 2 nights in Sep 2023

8/10 Good

Donna

Stayed 1 night in Sep 2023

6/10 Okay

diana

Stayed 3 nights in Sep 2023

10/10 Excellent

Denny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Dawn

Stayed 1 night in Sep 2023

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff were very nice
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Mary,Thank you for reaching out and highlighting our dedication to cleanliness, comfortable accommodations, and friendly staff. Welcoming you back to Country Inn & Suites by Radisson, Boise West, ID would be an honor, so please return soon for an even better time.

6/10 Okay

George, Payson

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The bathroom was dirty, but otherwise the stay was great. Nice staff.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 17, 2023
Dear George,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Please accept our apologies, however, for any concerns about the bathroom. We'll pass your comments along to our housekeeping staff, and we invite you to stay with us again should you be back in the area.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Poor fi-wi.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 17, 2023
Dear James,It's always a pleasure hearing from our guests. We're glad your overall stay was pleasant, and we appreciate your feedback about the WiFi. If your travels bring you back to the area, please come see us again at Country Inn & Suites by Radisson, Boise West, ID!

10/10 Excellent

Vendula, Alhambra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, one night.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 13, 2023
Dear Vendula,Thank you for choosing Country Inn & Suites by Radisson, Boise West, ID! It would be our pleasure to welcome you back for another great night's sleep, so come and see us again!

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helping scatterbrained families!
My daughter left behind her necklace in one of the rooms. They found it and promptly called me back. I was pleased with their efforts.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 13, 2023
Dear Brittany,We're delighted to hear that our team was able to promptly locate and return your daughter's necklace. Situations like these showcase our commitment to guest satisfaction and the importance we place on guest belongings. Thank you for sharing your positive experience at Country Inn & Suites by Radisson, Boise West, ID, and we hope to have the pleasure of welcoming you and your family back in the future.