Ratings based on 421 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Very clean facility,staff very friendly.

Posted Feb 23, 2017
The staff was very friendly and accommodating to my needs. Close to the airport. I would highly recommend this to travelers.
Comment from Hotel Management
Feb 26, 2017 by Mary Ann, Hotel Management
Thank you so much for sending us feedback on your recent stay with us. I am so pleased that the staff took such good care of you. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Excellent stay

Posted Feb 1, 2017
I was so happy with this hotel. I felt safe having my family there. The accommodations were excellent. Can't say enough praises for them
Comment from Hotel Management
Feb 4, 2017 by Mary Ann( Front Office Manager), Hotel Management
Thank you for taking the time to send us feedback on your recent stay with us.I am so pleased that you enjoyed your stay with us. We hope to see you again the next time you are in Boise. We wish you safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
Stayed there for 2 days and everything was perfect, starting with the great people in the front desk, great service
Comment from Hotel Management
Dec 14, 2016 by Mary Ann, Hotel Management
Thank you for taking the time to fill out survey. Your feedback is very important to us. We hope to see you the next time you are in Boise. We wish you safe travels and have a Merry Christmas.
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Short but a very good welcoming by then receptionists
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for sending us feedback. I am pleased that our staff took such good care of you. We hope to see you next time. We wish you safe travels and Happy Holidays.
4 out of 5
Recommended
for Everyone
by A verified traveler from tn

A Good value

Posted Nov 23, 2016
Clean and comfortable room, good value, pet friendly, convenient to everything.
Comment from Hotel Management
Dec 2, 2016 by Mary Ann, Hotel Management
I am so pleased you enjoyed your stay. We hope to see you next time. We wish you safe travels and Happy Holidays.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bothell, WA

Very nice hotel, even with construction.

Posted Sep 6, 2016
Pros: The room, the bed, the sheets, and the number of towels in the bathroom.
Cons: The staff could use some improvement, and they need a larger parking lot. With another hotel sharing the lot I only saw two open spaces when I arrived
Location: It's just across the freeway from the airport and I assume that's the main attraction.
Some construction or renovation is taking place, but even with that issue the hotel was very nice. I stayed in five hotels on a recent trip and this one had the best beds, and was the only one with available outlets by the night stand. The sheets were very good, and they had enough towels for everybody in the room when we arrived. The staff, unfortunately, didn't match the quality of the building. When I arrived, the desk clerk was standing almost right in front of the front door smoking so I had to walk through the smoke to get into the building. Breakfast goes until 10, but before 9:45 hot foods had run out. The lady working the breakfast kept fruit, yogurt, and coffee stocked but the 20 or more people who came after 9:45 were not able to have french toast, eggs, or sausage because the hot foods were not restocked. And when I was leaving, after almost two minutes at the front desk I finally left without seeing anybody.
1 out of 5
by A verified traveler

Posted Sep 3, 2016 on Hotels
It was under complete construction. Not a very positive stay.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for feedback. I am sorry about the construction. We are getting a much needed face lift. We hope you give us another chance when it is completed. I hope you have a great day. Mary Ann front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2016 on Orbitz
Pros: Great free breakfast
Cons: Nothing, will stay here again
Quick trip, very clean, convenient, close to airport
Comment from Hotel Management
Sep 6, 2016 by Mary Ann, Hotel Management
Thank you for feedback.I am so happy you enjoyed your stay with us. We hope to see you the next time you are in Boise. We wish you safe travels. Mary Ann front office manager
3 out of 5
by Vern

VERY SMALL( short) toilets.

Posted Aug 31, 2016 on Hotels
Everything was fine except the bath room.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for your feedback. I am so sorry about our bathroom. We hope to be getting new toilets in the near future. We hope to see you the next time you are in Boise. We wish you safe travels and have a great weekend.
5 out of 5
by Cathleen from San Diego, Ca

Posted Aug 12, 2016 on Hotels
We just stayed one night while traveling through Idaho. The building was under renovation, so it was a bit tricky to find from the airport. Once we were there the staff was very friendly and helpful. Our room was clean and the bed was very comfortable.Our room was located near the highway, so I did hear some traffic during the night. The breakfast was good, but I would recommend arriving to breakfast early because the seating is limited. There was plenty of food though. Overall, our stay was great.
Comment from Hotel Management
Aug 14, 2016 by General Manager, Hotel Management
Thank you so much for the positive review. I am happy that you enjoyed your stay with us. We cannot wait for our construction to be done. We have put out more signs so it would be easier to find your way around. We hope to see you again the next time you are in Boise. We wish you safe travels.