Lobby

Reviews of Hampton Inn & Suites Boise-Meridian

2.5 out of 5
Hampton Inn & Suites Boise-Meridian
875 South Allen Street, Meridian, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

STACEY, Redmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff!
Stayed 3 nights in Jan 2024
Response from Chris on Apr 20, 2024
Thank you, for making our day. We so appreciate your wonderful comments about the staff members we have on the team. Please come back and give us another opportunity to serve you.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all around.
Stayed 2 nights in Apr 2024
Response from Chris on Apr 15, 2024
You have defintely made our day with your wonderful comment. Please come back and let us serve you again the next time you travel to Meridian.

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
we have stayed here about 12 times but will not be back. The toilet has backed up 4 times out of those 12.
Stayed 6 nights in Mar 2024
Response from Chris on Apr 7, 2024
I humble apologize that you have had issues with the toilets getting clogged during your stays with us. I'm so very sorry that you this issue has happen multiple times during your stays with us.

8/10 Good

Esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast kitchen crew were excellent
Stayed 1 night in Mar 2024
Response from Chris on Apr 7, 2024
We love to hear that you found the breakfast staff to provide excellent customer service. They will love hearing you had a wonderful experience. Please come back and let us serve you again.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chris on Mar 28, 2024
Were so very grateful for the opportunity we had to serve you. We look forward to seeing you the next time you come to Meridian.

10/10 Excellent

SHARLEA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated so well when we arrived...The nice lady who checked us in and the breakfast the next morning was very good !! The whole place looked so clean ...we definitely will stay again at the Hampton Inn!!!
Stayed 1 night in Mar 2024
Response from Chris on Mar 26, 2024
Thank you, for your amazing comments about the staff members and the nice clean hotel. Were so very grateful and love hearing that you will definitely be staying with us again in the future.

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly employees at check in and breakfast.
Stayed 1 night in Mar 2024
Response from Chris on Mar 24, 2024
We so appreciate your very kind comments about the staff members. We look forward to serving you again.

6/10 Okay

Irma

Liked: Staff & service
I was disappointed in that it was not as clean as I expected from a Hampton Inn, especially our room and bathroom. The lobby and breakfast area was very nice.
Stayed 1 night in Mar 2024
Response from Tiffany on Mar 22, 2024
Thank you for your feedback. As we are currently under construction for the Property renovations, we understand how unsatisfactory the hotel can seem. I hope you will come to stay again once the remodeling is completed and all of our sleeping rooms and public spaces are refreshed, by December 2024.

8/10 Good

Pamela

Stayed 1 night in Feb 2024
Response from Chris on Mar 21, 2024
Thanks, Pamela. Were very grateful for the opportunity we had to serve you. Please come see us the next time traveling to Meridian.

10/10 Excellent

Monica Jill

Great stay! The breakfast was fantastic Pool was enjoyable Staff friendly and helpful
Stayed 1 night in Jan 2024
Response from Chris on Jan 29, 2024
We so strive to receive wonderful comments like yours, Monica. Please come back and give us another opportunity to serve you again.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and amazing experience
We arrived earlier than expected. The staff was able to get my family into the room earlier so my kiddos could get some rest. Breakfast was great. A lot of varieties to choose from. Pool was great. We even discovered a filtered water fountain over by the pool to fill our bottles up.
Stayed 3 nights in Jan 2024
Response from Chris on Jan 19, 2024
We so enjoyed reading your wonderful comments, Melissa. We strive to receive customer service reviews like yours. Please come back and let us serve you again.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris on Feb 19, 2024
Thanks so much for letting us serve you, Scott. We hope you give us another opportunity serve you the next time you come to Meridian.

8/10 Good

Danielle L

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Chris on Jan 4, 2024
We hope you come see us again the next time you travel to Meridian.

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful mattress
Stayed 1 night in Dec 2023
Response from Chris on Jan 4, 2024
We love to hear you had an enable nights rest. Please come back and let us serve you again, Suann.

10/10 Excellent

Jeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Chris on Jan 2, 2024
Thank you so very much for letting us serve you. Please come see us again in 2024.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris on Jan 2, 2024
Very grateful for your business. We hope you come see us in 2024.

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this place we did wish the pool area was open longer lol
Stayed 1 night in Dec 2023
Response from Chris on Dec 29, 2023
Glad you had a goodtime staying with us. So sorry the pool closes at Midnight. Please come back and let us serve you again the next time you travel to Meridian.

8/10 Good

Tatiana

Stayed 1 night in Dec 2023
Response from Chris on Jan 19, 2024
Were very grateful for your business. We look forward to serving you again in the future.

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud Room Neighbors otherwise GREAT!
Loved the bed comfort, the sheets, the pillows! Breakfast was great! The gentleman that checked us in was great! The ONLY thing that wasn't great, were the people closing their doors LOUDLY, no respect for others & we had a baby sleeping (or trying to) that woke up & cried when they were so rudely talking loudly & esp. letting their doors close hard! Oh, & they could've used some anti-foaming chemicals in the hot tub.
Stayed 1 night in Dec 2023
Response from Chris on Dec 20, 2023
Thank you, for your amazing review and look forward to serving you in the future.

6/10 Okay

Justin

Response from Chris on Feb 19, 2024
Thanks for giving us the opportunity to serve you, Justin.

8/10 Good

Josh

Stayed 1 night in Dec 2023
Response from Chris on Dec 20, 2023
Thank you, for your business and hope you come back to stay with us in the future.

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from Chris on Feb 19, 2024
Were so very grateful for your wonderful 5 star review, Scott. Please come see us again the next time traveling to Meridian.

8/10 Good

Christopher, Rexburg

Stayed 1 night in Dec 2023
Response from Chris on Dec 29, 2023
Thanks for letting us serve you. Hope to see you again in the future.

8/10 Good

Dale

Traveled with family
Close to the Interstate
Stayed 1 night in Nov 2023
Response from Chris on Nov 29, 2023
Happy to hear that you liked the hotel's location. We appreciate your business.

10/10 Excellent

Audra

Stayed 2 nights in Nov 2023
Response from Chris on Dec 20, 2023
We so appreciate your 5 star review and hope you give us another chance to serve you.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the people working there were very friendly.
Stayed 1 night in Nov 2023
Response from Chris on Nov 24, 2023
We so appreciate your wonderful comments about find the hotel to be nice and clean. We love to hear that you found the staff members to be kind and friendly. We strive to provide excellent customer service. We hope you come back and let us serve you again.

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Chris on Nov 13, 2023
Thank you for letting us serve you, Vicki. Please come back and see us again the next time you travel to Meridian.

8/10 Good

Gary

Liked: Staff & service, room comfort
One Night Stay
Stayed 1 night in Nov 2023
Response from Chris on Nov 10, 2023
Thak you for staying with us. We so appreciate your business and look forward to serving you again.

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dated hotel, but in current renovation
The hotel is old and wooden. I felt like I was going to fall through the second floor hallway, Im a 190 pound male. It smelled old on the second floor on, think 90 year old grandmas house.
Stayed 2 nights in Oct 2023
Response from Chris on Nov 2, 2023
I'm so very sorry you felt like you were staying at a 90-year-old grandma's house. We will strive improve on that.

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the interstate so it is noisy. The room was clean but the pillows were terrible. We bought pillows for the second night and that helped.
Stayed 2 nights in Oct 2023
Response from Chris on Oct 30, 2023
I'm so very sorry that the pillows were terrible. I will have the housekeeping staff look those over and see if they need to be replaced. Happy to hear you found the hotel to be nice and clean.

10/10 Excellent

Layne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Great breakfast. Friendly staff.
Stayed 4 nights in Oct 2023
Response from Chris on Oct 23, 2023
Thank you so very much for your wonderful comments. Please come back and let us serve you again, Layne.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from Chris on Oct 23, 2023
We so appreciate your wonderful 10 score review, Julie. We hope to serve you again the next time you travel to Meridian.

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023
Response from Chris on Nov 13, 2023
Thank you, Jessica for staying with us. We so appreciate your business and look forward to serving you again.

10/10 Excellent

Severo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Chris on Oct 22, 2023
Thanks for letting us serve you and we look forward to seeing you again.

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Chris on Oct 22, 2023
We appreciate your business and hope you go back and see us again, Kurt.

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Chris on Oct 30, 2023
We appreciated the opportunity we had to serve you, Cynthia.

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
I am a member of Hilton Honors, and when I checked in the staff made it a clear point of saying that because I used Expedia to book the reservation (pointing out Expedia has its own remarks system) I receive no benefit whatsoever for the membership. And even though the hotel appeared to not be full and I got a perfectly adequate room, like most, but it was overlooking a roof top HAC unit. Quite obviously the worst location in the house. It felt like Expedia only deals in cut late experiences at this chain, or Hilton doesn't really care about loyalty. It appears to be both.
Stayed 1 night in Oct 2023
Response from Chris on Oct 9, 2023
We do not place guest in rooms based on how the reservation were book into the hotel. We honor all reservation based on the room type selected by the guest.

6/10 Okay

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
One of the front desk staff was very courteous, friendly, and helpful, but the other front desk staff in the morning was dismissive and unhelpful.
Stayed 1 night in Oct 2023
Response from Chris on Oct 7, 2023
Happy to hear the front desk staff was friendly and helpful. But that you felt the morning shaft was dismissive. We strive to provide excellent customer service. Please except my humble apologies.

10/10 Excellent

Edward, San Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good or better - no negatives!
Stayed 7 nights in Sep 2023
Response from Chris on Oct 4, 2023
Thank you for your 5 star review of your stay with us, Edward. We hope you come see us again.

10/10 Excellent

Tara

Stayed 1 night in Sep 2023
Response from Chris on Oct 22, 2023
So grateful for giving us the opportunity to serve you, Tara.

10/10 Excellent

Samuel

Outstanding
Stayed 1 night in Sep 2023
Response from Chris on Sep 25, 2023
So very grateful for this wonderful review of your stay with us, Samuel. Please come back and let us serve you again in the future.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Chris on Sep 25, 2023
Thank you, Michelle for coming and stay with us. We hope to see you again the next time you travel to Meridian.

10/10 Excellent

Louis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff. Great breakfast.
Stayed 1 night in Sep 2023
Response from Chris on Sep 25, 2023
We love hearing amazing comments like yours, Louis. Please give us another opportunity to serve you again.

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Individual at desk was very professional, and answered all our questions. Very attentive.
Stayed 1 night in Sep 2023
Response from Chris on Sep 18, 2023
We love hearing wonderful customer service comments like yours. We hope to serve you again the next time you travel to Meridian.

10/10 Excellent

Kimberli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
The room was perfect. So clean! The bed was so comfy. The staff was amazing. The only complaint was the spa wasn’t working but it happens. We still had fun as a family swimming late at night. The swim hours are definitely worth it. The breakfast bar was hands down! My kids loved the waffle bar. Whip cream and chocolate chips?!! So worth it. No complaints at all. Nice work !
Stayed 1 night in Sep 2023
Response from Chris on Sep 18, 2023
You have definitely made our day with your amazing comments, Kimberli. We strive to receive comments like this. We are so very grateful for your business.

10/10 Excellent

Lance

Stayed 1 night in Sep 2023
Response from Chris on Oct 7, 2023
Thanks for letting us serve you. Please come see us again.

10/10 Excellent

Sheryl, North Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a pool to enjoy was nice. Having a small snack store was convenient. There's nothing I didn't enjoy.
Stayed 2 nights in Sep 2023
Response from Chris on Sep 18, 2023
Thank you very much for your wonderful comments. We hope you come back and let us serve you again in the future.

8/10 Good

Louis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible off interstate.
Stayed 1 night in Sep 2023
Response from Chris on Sep 18, 2023
Thanks for giving us the chance to serve you.

10/10 Excellent

George

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting family in Meridian for one night and picked this hotel for its location. Great place. Large room and bathroom. G
Stayed 1 night in Sep 2023
Response from Chris on Sep 13, 2023
Were so very happy that you picked us for your stay while visiting your family. Please come see us the next time you come back to town, George.

8/10 Good

Diane, Woodinville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Chris on Sep 13, 2023
Please give us another chance to serve you.