Ratings based on 435 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Channa

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
by Lance

Excellent

Posted Jan 23, 2017 on Hotels
Great hotel. Friendly staff. Perfect location for food. Many restaurants to choose from.
3 out of 5
by Rhet

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sandpoint, ID

Very friendly staff, quick service

Posted Jan 14, 2017
Pros: Good location for food, beer, airport. Pool/spa was open year round!! Staff super friendly and helpful. Rooms clean and roomy.
Cons: Firmer pillow option, USB chargers in rooms.
Location: Mad Swede Brewing within blocks, yummy beers! IMAX across the street, Cracker Barrel close by and airport a couple miles down the freeway.
Check in process was quick and easy, very friendly staff. The parking lot was an ice rink and super sketchy. Granted Boise doesn't get that amount of snow hardly ever and snow removal was poor all over the city but this was bad, there wasn't much parking especially up close so we penguin shuffled quite a ways with suitcases. It appears all the closer spots were taken by people that didn't drive much or weren't there, based on the snow pile up on and around their vehicles. The lobby was clean, bright and welcoming. Our room was for handicapped folks so the front desk offered an alternate but we didn't really care so we took it. The pool and spa were out of order which was a bummer but fast forward to the next night had been fixed, thank goodness! It was in the single digits half the time we were there. The room was clean and roomy and had a flat screen, microwave, Keurig and mini fridge. The water pressure in the shower was low but the bathroom was set up well. The beds were comfortable and clean although there was no blanket, just a sheet and comforter .. and I'm scared of hotel comforters. The pillows were really squishy and both of us got neck aches because we are used to memory foam. There was a nice size desk and office chair. There were no USB ports to charge a phone .. I'm used to them being incorporated in the desk set up or the alarm clock so that was an inconvenience but I just went and bought a charger. Overall very nice place, would recommend & stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Really enjoyed our stay. Staff was friendly and the atmosphere was classy. Definitely recommend.
3 out of 5
by A verified traveler

Nice but don't get a connected room!

Posted Nov 26, 2016 on Hotels
We stayed over Thanksgiving. The room was clean, comfortable and the staff was very friendly. The restaurant was excellent. They even compted our breakfast Thanksgiving morning! The only complaint was, we had a door connected to the next room, and our neighbors were loud! We heard them come late the first night, and then on Black Friday we could hear their alarm go off at 4am to go shopping! Plus could hear their conversations! However, at breakfast my husband complained to our server, and our breakfast was compted! Overall, good experience.
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Business trip, Hilton was brilliant as expected and wonderful accommodations
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2016 on Hotels