Ratings based on 355 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Be aware

Posted Nov 11, 2016 on Hotels
After calling around Boise to find a hotel that would shuttle us to and from the stadium, this was the only one that said they provided that service............until we got there. Only true IF they have one available, and NOT even close to true after the game. The girl at the desk was very unfriendly in telling us about the shuttle situation. Luckily we were able to catch the "last"shuttle of the night (7:45) the desk said there would be another, the driver said absolutely not! After all that we were dropped off in the inside left turn lane, in the middle of traffic going both ways, at a traffic light, The driver says "time to get out, we couldn't get the seats up or the second door open, he did not get out to help "because of traffic" it was a full bus, accident waiting to happen. Be Aware.
3 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Room was filthy, no shower curtain
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 8, 2016
It's a good hotel. They also have breakfast until noon in the weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location for the Boise game!!

Posted Nov 6, 2016
Location: This hotel is in a great location to be able to walk to the BSU football game made it really nice
this hotel is comfortable convenient and relatively inexpensive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2016 on Hotels
1 out of 5
by A verified traveler

Beware!!! Very shady business practices!!!

Posted Oct 31, 2016 on Hotels
Booked through hotels.com. This site says pets are accepted. Even left a note on the reservation that we would have one pet. No one told me that they didn't accept cats. Not on the confirmation. Not at check in. We were charged $275 for cleaning fees because they don't accept cats. She didn't destroy anything and we cleaned up behind her. She is well behaved and litter box trained. We were blindsided by these fees. A $114 room ended up setting us back almost $400. Very shady business practices! I would definitely not stay here again. We were also told that we could not talk to anyone above the manager. The manager stated that the only person above him was the franchise owner and that he would not return a customer's phone call. Definitely some shady business practices going on. Beware!!!!!
3 out of 5
by A verified traveler

Posted Oct 18, 2016
Pros: Location was good
Location: Close to river walk and some restaurants and BSU. Love the city
hotel was ok, but not what we expect from staying at other HIE hotels. Old
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Great experience stayed here to go to the Maroon 5 concert
5 out of 5
Recommended
for Everyone
by A verified traveler from Pendleton OR

Great, comfortable and accommodating !

Posted Oct 11, 2016
Clean comfy room. Helpful, kind people from checkin to guest services to breakfast staff. Spacious, open area for eating, relaxing or watching the game off the checkin area. Great location with access to restaurants, shopping and groceries within minutes. Will definitely stay again when in town!!!!