Ratings based on 1,163 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Idaho Falls

Great Hotel!!

Posted Dec 7, 2016
Pros: Beds, Shower, Staff
Cons: Needs a Hot Tub
Location: Great location. Short walk to everything
This was a great place to stay. Room was great, pool was awesome. Only thing missing is a hot tub.
5 out of 5
by A verified traveler from Twin Falls, Idaho

The Front Staff was very pleasant when checking in

Posted Nov 28, 2016
Pros: This hotel is very clean and new.
Location: Location is very central to Boise area shopping and restaurants.
This property is located in a very central part of Boise next to shopping and restaurants, easy access to all.
5 out of 5
by A verified traveler from Seattle WA

A+

Posted Nov 27, 2016
Kids loved the pool. Very nice and clean place. Big rooms for our family of six
3 out of 5
by A verified traveler from US

Just convenient if you don't spent too much time

Posted Nov 27, 2016
Close to shopping mall, but also noisy due to proximity to busy streets. Disappointing breakfast - insufficient space and poor quality. Rooms ok though bathroom tiny and split. Bed was ok, positiv to mention small kitchen and microwave on request available (family friendly).
1 out of 5
by A verified traveler

Posted Nov 27, 2016
Horrible experience, will never stay at a Hyatt again.
4 out of 5
by A verified traveler from US

Posted Nov 24, 2016
Pros: Room comfort and hotel staff
Cons: Breakfast. Could use some hashbrowns with the eggs and not just waffles
Hotel staff very friendly and helpful. Room very comfortable. Nice place to stay.
5 out of 5
by A verified traveler

Posted Nov 24, 2016
The desk clerk was fabulous in accommodating us. We got in very late and the beds were so comfortable
3 out of 5
by A verified traveler

Would recommend (but beware of hard beds!)

Posted Nov 14, 2016
Pros: Good location, excellent breakfast options, spacious rooms (two doubles with a sofa bed).
Cons: Extremely hard beds -- my hips hurt all night long!
Location: Close to numerous food options. By the mall. About a 10 minute drive into downtown.
5 out of 5
by A verified traveler from US

Posted Nov 8, 2016
Pros: Very clean, centrally located, helpful staff who were very accomodating.
Cons: No complaints.
Lovely facility. Clean. Friendly staff. Excellent breakfast included.
5 out of 5
by A verified traveler

L-Shaped Couch to accommodate a family of 5

Posted Nov 3, 2016
We were so impressed with how big our room was. An L-shaped pullout couch was so comfortable and made it feel like there were 2 separate living areas in one room. This room was not expensive and we were not expecting it to be as big as it was. Only downside is the closet space was small but most of the time you don't need a large closet anyway. Breakfast was really good. Pool was average. Would love if there had been a hot tub. Overall this hotel exceeded our expectations.