Ratings based on 375 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Richmond

Very nice, a bit loud due to other guests, but goo

Posted Jan 2, 2017 on Hotels
Checked in for new years, and had a very relaxing time with no issues.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Richmond, Thank you for taking the time to rate our hotel. We appreciate the feedback. We are glad to hear that you enjoyed your stay. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baker City, OR

Decent Motel:

Posted Dec 9, 2016
Motel has an odd point of entry. Enter on 2nd floor, 1 flight of stairs up to 3rd floor, down 1 flight of stairs to 1st floor. Definitely not disability friendly unless room is on 2nd floor, but not a problem for healthy visitors. Nice room, clean, comfortable, everything needed is provided. Convenient freeway access, which you will need to find restaurants, etc.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear CV, Thank you for taking the time to rate our hotel. We appreciate the feedback. We are happy to report that all the handicap accessible rooms are on the main floor. Thank you for staying with us.
2 out of 5
by A verified traveler

Posted Dec 1, 2016 on Orbitz
Slept in a loud basement. Sheets smelled so strongly of bleach that my head hurt. Left early due to discomfort
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate the feedback. . We apologize for the issues you encountered. We will follow up on those issues immediately. Thanks for staying with us
2 out of 5
by A verified traveler from a

Think twice.

Posted Nov 18, 2016
Ice machine not working except on the bottom floor. The insidecarpeted stairs had stains and. Trash on them the 2 days I was there. Same cigarette box never picked up at the bottom of the stairs. Mom slipped on outside wooden stairs. Not enough strips on stairs to prevent falling. Tubs were so slick you could fall easily. For the price it should of been nicer. Candy for sale was not fresh..staff was not the friendliest..
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Business trip nice room

Posted Oct 30, 2016
Location: Two day turn around no time for sight seeing maybe next time
Great service Front desk clerk was young lady that knew her job and the area. Was able to direct me to business I was looking for
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Andrew, Thank you for taking the time to rate our hotel. We appreciate the feedback. We are happy to hear that you enjoyed the service. Thank you for staying with us!
2 out of 5
by A verified traveler from US

Posted Oct 27, 2016
The motel needed major upgrades and a good cleaning
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Toni, Thanks for the feedback! We apologize for the mess that the renovations are creating. We are working hard to complete the renovations. Thank you for staying with us!
3 out of 5
by A verified traveler from Kennewick, United States of America

Pictures can be deceiving

Posted Oct 26, 2016
I wasn't looking for the Taj Mahal for my overnight stay, but was a little disappointed about the disparity between the pictures on the internet and the actual room conditions. This hotel needs an overhaul. The breakfast and staff was nice.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Paul, Thank you for taking the time to rate our hotel. We appreciate the feedback. We apologize that we failed to meet your expectations. We are happy to report that we're in the process of renovating. Thank you for staying with us.
5 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Thank you for staying with us.
3 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
no smoke detector in room. Had some loud howl all night from bathroom. Laundry room was next door so every morning was woke up to thump thump. Have stayed here many times before and never had issues. Make sure you don't stay in bottom floor.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to rate our hotel. We appreciate the feedback. Rest assured we will follow up on the issues you encountered. Thank you for staying with us.
1 out of 5
by A verified traveler from US

Dirty hole in walls no elavator to get to the floo

Posted Oct 18, 2016
Pros: Nothing
Cons: Everything dirty carpets hole in wall patch up but not painted mean front desk people rude
No vending machine ice machin only on first floor but no elevator to get up or down from third floor
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Dear Carrie, Thank you for taking the time to rate our hotel. We appreciate the feedback. We apologize for the experience that you had at our hotel. This is certainly not the experience that we want for our guests. Part of the renovations is removing the vending machines. We now have a marketplace adjacent to the front desk that offers the items of the vending machine. We are happy to report that we are remodeling. The issues you encountered are being addressed. Thank you for staying with us.