Ratings based on 377 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Apr 23, 2017
Pros: Breakfast ok. Large tv nice.
Cons: Overall appearance, room cleanliness, needs bathroom ammenities. Walls are spotted and dirty. The bed is comfortable but everything else is minimum.
Being remodeled and sure needs it. Colors of walls are horrible. Bedroom furniture awful. Only 1 chair - where does second person sit?
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

great accomodations

Posted Apr 19, 2017
Pros: Room very clean and wonderful king size bed.
Cons: They are still remodeling so they are making many improvements.
Location: The Caldwell exit was a little weird but a great location if you need to stop for the night.
We thought we had reserved a room at a different motel with Expedia, but we had been on the road with poor internet service on our iphone and our reservation had not been made nor a confirmation sent. Expedia no longer had that motel listed so we went with La Quinta. The outside wasn't beautiful but our room was very nice, everything updated or new. Pleasant surprise.
2 out of 5
by A verified traveler

Posted Apr 2, 2017
We were in basement. Kind of creepy. Curtains didn't close all the way. You could see cars in parking lot. Had to lug our bags down stairs. No pool, no icemachine. The whole place needs updating. Breakfast was ok. Eggs and sausage not hot. Windows were not very secure.
Comment from Hotel Management
Apr 4, 2017 by LQ Customer Care , Hotel Management
Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer Care
2 out of 5
by A verified traveler

They were doing renovating and should lower there

Posted Apr 1, 2017
I wouldn't recommend this hotel to any my friends and should update there website.
Comment from Hotel Management
Apr 4, 2017 by LQ Customer Care , Hotel Management
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from eugene, or

Decent place for the money

Posted Mar 26, 2017
They are updating the facilities, so it isn't immaculate, but the place is clean and the staff was very nice. The Continental breakfast was awesome, the rooms were clean and quiet. Definitely worth the money.
3 out of 5
Recommended
for Everyone
by A verified traveler from caldwell

Ok

Posted Mar 15, 2017
Hall smelt like weed and was going into room late at night and heard a girl moaning from across the hall. Luckily my 5 year old didn't pay attention. Walls are thin as hell
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Under renovation

Posted Mar 5, 2017
Will be a fine place once renovations are complete.
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate the feedback. Thank you for your patience regarding the renovations. We are working hard to complete them. We appreciate your business.
2 out of 5
by A verified traveler

Not worth the money charged

Posted Feb 25, 2017
Old run down, not worth the money, train and interstate noise,
Comment from Hotel Management
Feb 27, 2017 by LQ Customer Care , Hotel Management
We are so sorry to hear that you didn’t get a restful night’s sleep. The Hotel Management Team will work with the staff to take a more proactive role in containing noise both inside and outside the hotel. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.
3 out of 5
by A verified traveler

Double charged.

Posted Feb 5, 2017
Contacted staff about double charge issue. "It's not our problem!" "Contact your bank." Bank sees double charge clearly occurred. Manager refuses to refund second charge. Even though we travel to this area often, we will not be staying here again. Sad!
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review. We appreciate the feedback. We apologize for the confusion regarding authorizations. Although they are deleted on the hotel's end at check out, it can take a few days before it's reflected on the bank side. Thank you for staying with us.
4 out of 5
by A verified traveler

Posted Jan 24, 2017 on Hotels
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to rate our hotel. We appreciate the feedback!