Ratings based on 369 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from eugene, or

Decent place for the money

Posted Mar 26, 2017
They are updating the facilities, so it isn't immaculate, but the place is clean and the staff was very nice. The Continental breakfast was awesome, the rooms were clean and quiet. Definitely worth the money.
3 out of 5
Recommended
for Everyone
by A verified traveler from caldwell

Ok

Posted Mar 15, 2017
Hall smelt like weed and was going into room late at night and heard a girl moaning from across the hall. Luckily my 5 year old didn't pay attention. Walls are thin as hell
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Under renovation

Posted Mar 5, 2017
Will be a fine place once renovations are complete.
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate the feedback. Thank you for your patience regarding the renovations. We are working hard to complete them. We appreciate your business.
2 out of 5
by A verified traveler

Not worth the money charged

Posted Feb 25, 2017
Old run down, not worth the money, train and interstate noise,
Comment from Hotel Management
Feb 27, 2017 by LQ Customer Care , Hotel Management
We are so sorry to hear that you didn’t get a restful night’s sleep. The Hotel Management Team will work with the staff to take a more proactive role in containing noise both inside and outside the hotel. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.
3 out of 5
by A verified traveler

Double charged.

Posted Feb 5, 2017
Contacted staff about double charge issue. "It's not our problem!" "Contact your bank." Bank sees double charge clearly occurred. Manager refuses to refund second charge. Even though we travel to this area often, we will not be staying here again. Sad!
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review. We appreciate the feedback. We apologize for the confusion regarding authorizations. Although they are deleted on the hotel's end at check out, it can take a few days before it's reflected on the bank side. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baker City, OR

Decent Motel:

Posted Dec 9, 2016
Motel has an odd point of entry. Enter on 2nd floor, 1 flight of stairs up to 3rd floor, down 1 flight of stairs to 1st floor. Definitely not disability friendly unless room is on 2nd floor, but not a problem for healthy visitors. Nice room, clean, comfortable, everything needed is provided. Convenient freeway access, which you will need to find restaurants, etc.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear CV, Thank you for taking the time to rate our hotel. We appreciate the feedback. We are happy to report that all the handicap accessible rooms are on the main floor. Thank you for staying with us.
2 out of 5
by A verified traveler

Posted Dec 1, 2016 on Orbitz
Slept in a loud basement. Sheets smelled so strongly of bleach that my head hurt. Left early due to discomfort
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate the feedback. . We apologize for the issues you encountered. We will follow up on those issues immediately. Thanks for staying with us
2 out of 5
by A verified traveler from a

Think twice.

Posted Nov 18, 2016
Ice machine not working except on the bottom floor. The insidecarpeted stairs had stains and. Trash on them the 2 days I was there. Same cigarette box never picked up at the bottom of the stairs. Mom slipped on outside wooden stairs. Not enough strips on stairs to prevent falling. Tubs were so slick you could fall easily. For the price it should of been nicer. Candy for sale was not fresh..staff was not the friendliest..
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Business trip nice room

Posted Oct 30, 2016
Location: Two day turn around no time for sight seeing maybe next time
Great service Front desk clerk was young lady that knew her job and the area. Was able to direct me to business I was looking for
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Andrew, Thank you for taking the time to rate our hotel. We appreciate the feedback. We are happy to hear that you enjoyed the service. Thank you for staying with us!
2 out of 5
by A verified traveler from US

Posted Oct 27, 2016
The motel needed major upgrades and a good cleaning
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Toni, Thanks for the feedback! We apologize for the mess that the renovations are creating. We are working hard to complete the renovations. Thank you for staying with us!