Ratings based on 541 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Ca

Posted May 23, 2017
Cons: The beds, food, and workout facility
The beds were very uncomfortable and the breakfast was not good. The only fresh fruit were apples and oranges that looked old, the eggs and sausage were undercooked. I chose this hotel because it was in budget and offered free parking and breakfast but I will not go back nor recommend it. The staff was nice but I think facilities need to be upgraded.
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC,UT

Great place

Posted May 17, 2017
Very nice place, room was a little small but fine for two. The remodel of the shower was great. No tub in our bathroom which was ok for us. It was beautiful. We used the pool and hot tub. Only thing was you had to call staff for the Hot tub to get turned on. Breakfast was nice many choices. It was a great stay.
Comment from Hotel Management
May 20, 2017 by Joylani, Hotel Management
Thank you for sharing your feedback with us. I will share your comments with our team. Look forward to seeing you on your next visit to the Boise area.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Good location

Posted May 8, 2017
Pros: Staff was friendly and answered any questions we had quickly and professionally.
Cons: All ok
Location: Downtown Boise
Clean, well located close, but not too close to downtown. Breakfast was OK, parking was convenient and well lighted. Rooms were spacious and beds comfortable.
Comment from Hotel Management
May 13, 2017 by Joylani, Hotel Management
Thank you for the good review. We are lucky to be located close to the airport, downtown and BSU.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Comfortable

Posted Apr 25, 2017
We stayed one night on ground floor in a room with two queen beds. The room was ok in size. A/Cox works great, very quiet. Beds and bedding clean and comfortable. Bathroom very spacious and clean. We have a small dog and they have a large area right outside and supply bags for cleanup.
Comment from Hotel Management
Apr 26, 2017 by Joylani, Hotel Management
Thank you for your review. We are pleased you were able to bring your pet and enjoy your stay.
2 out of 5
by A verified traveler

Old, dirty, and noisy

Posted Apr 24, 2017
The hotel room had crumbs all over the floor, hair in the bathroom, and the walls were paper thin. I didn't want to take my shoes off to walk on the carpeted floors. The room just gave me the creeps. The hotel was pretty dirty and there was dog hair all along the hallway leading to our room. The lobby bathroom was also pretty dirty and dingy. This hotel is in desperate need of an upgrade and a deep clean.
Comment from Hotel Management
Apr 26, 2017 by Joylani, Hotel Management
Wow! this is not the kind of stay we want you to have when you stay with us. Thank you for your feedback I will definitely share your comments with our team. I hope you will give us another opportunity to show you we are working hard to make each and every stay a good experience for all our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portlan, OR

Posted Apr 22, 2017
This is just a stopover for me on the way to national parks but it is just great experience
Comment from Hotel Management
Apr 26, 2017 by Joylani, Hotel Management
Thank you for your feedback. We are pleased we could make your experience a good one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Free Shuttle service from airport. Pets felt welc

Posted Apr 18, 2017
Rooms were clean and well maintained, breakfast buffet wellstocked with a nice variety of breakfast choices and fresh fruits.
Comment from Hotel Management
Apr 20, 2017 by Joylani, Hotel Management
We are happy we could make your stay a comfortable, enjoyable experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

One night stay

Posted Apr 11, 2017
Pros: Location, cleanliness.
Cons: Breakfast - seemed a little tired even though we were there over an hour before it ended.
We travelled to Boise for an interview and needed somewhere close to the interview to stay. The hotel was ideally situated not just for the interview but for eating out and shopping. The room was clean and had everything we needed.
Comment from Hotel Management
Apr 12, 2017 by Joylani, Hotel Management
We are so pleased we were able to accommodate you for your stay, and made your stay comfortable and convenient. Good luck on your interview.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cslgary Alberta

Good value for our one night stay

Posted Apr 11, 2017
Clean room nice location and good breakfast at a good price for our overnight stay. Staff was polite and professional.
Comment from Hotel Management
Apr 12, 2017 by Joylani, Hotel Management
Thank you for your review. I am pleased that you found your room clean, enjoyed our complimentary breakfast, and that our staff were professional and polite.
2 out of 5
by A verified traveler

Old hotel.

Posted Apr 10, 2017
Beds were old sheets didn't seem that clean, hot tub was cold
Comment from Hotel Management
Apr 12, 2017 by Joylani, Hotel Management
Thank you for giving us your feedback. Rest assured I will share your comments with our team.