This hotel stay was a gift to the parents of the children I nanny. I specifically chose this hotel because of the restaurant and bar. The plan was for them to have a nice evening out and brunch in the morning. Unfortunately, a pipe burst and the bar and restaurant had to close. They then had to go to a separate location for evening and morning meals as well as enjoying a nightcap. No compensation was offered. I expected more from The Modern.
Comment from Hotel Management
Feb 3, 2017 by Michal, Hotel Management
Dear Ang, I’m sorry to hear that your guests missed our fabulous bar and restaurant. I can understand your disappointment, but I do need to share with you that closing the bar isn’t a regular occurrence. We had a weather-related leak in the dining room, so we had to close to allow for the repairs. Otherwise the bar is open every evening from 4 pm until close. I sent emails to notify everyone, but it sounds like you didn’t get yours.
We of course what to make amends and will be contacting you privately. It has been a heck of a winter for many here in Idaho with the crazy amount of snow fall.