Ratings based on 13 Verified Reviews

3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from La Grande, OR

A place to sleep between Boise and Portland

Posted Feb 25, 2017
Pros: The staff were very pleasant.
I was a little disappointed given the room price. It's a pretty bare-bones Red Lion. No restaurant or bar on-site; really bad coffee in the coffee maker; down market pillows. To be fair, there's not much choice in Ontario, but I like value in my hotel rooms, and this was more comparable to a Motel 6.
3 out of 5
Recommended
for Everyone
by A verified traveler from Richland, Washington

Close to freeway and shopping

Posted Feb 12, 2017
Conveniently located near shopping, restaurants, and the freeway.
Comment from Hotel Management
Feb 16, 2017 by Hotel Manager, Hotel Management
Dear David, I am pleased to see that our convient location was easy to find from the freeway. Thank you for your time and we invite you to visit again. Thank you, Amanda Warner
3 out of 5
Recommended
for Everyone
by A verified traveler from Richland, Washington

conveniently located

Posted Feb 8, 2017
Conveniently located close to the freeway and to restaurants.
Comment from Hotel Management
Feb 23, 2017 by Hotel Manager, Hotel Management
Dear David, Thank you for your time in reviewing our property. I am please to see that you found the convince in our property location. Our remodel is on way and invite you back to see all of our amazing changes. Thank you, Amanda Warner
4 out of 5
Recommended
for Couples
by A verified traveler from Idaho

Nice Hotel with a great hot tub.

Posted Feb 3, 2017
Pros: The hot tub and the friendly staff
Cons: Nothing
Location: Great bars and activities close by.
Moderately priced hotel, nice pool and hotel. There was only one hiccup, a water line broke during the night and they had to evacuate the building in the middle of the night. This was all pretty painless they gave us a ride over to the nearest hotel and had a room waiting for us. Will stay here again!
Comment from Hotel Management
Feb 16, 2017 by Amanda Warner, Hotel Management
Dear Poker, Thank you for being amazing. We appriciate that our guests even in the midst of an emergency are understanding and still pleased with our service. We are addressing any possible issue we find while upgrading into the amazing Red Lion Inn and Suites that you are expecting. Thank you, Amanda Warner
4 out of 5
Recommended
for Everyone
by A verified traveler

Good motel for the money

Posted Dec 11, 2016
Pros: Very courteous staff.
Cons: The room seemed a little worn but was comfortable. The AC/heat could be updated to be a little more quiet.
Location: Convenient location with all that Ontario has to offer nearby.
With a long trip planned we decided to stop in Ontario, Oregon, rather than push on to Boise which would have made an extra long day.
Comment from Hotel Management
Dec 13, 2016 by Elisabeth Booth, Hotel Management
Dear Guest, Thank you for staying with us. We appreciate you giving us a four star review. We are very happy to hear that our staff was courteous and we were conveniently located. I would like to inform you that in January we are planning to renovate our hotel. The A/C units are on our to-do list. We hope that in the future you will choose to stay with us again and that your experience will be a five star stay. Have a wonderful day!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice staff

Posted Dec 2, 2016
Breakfast was subpar for a Red lion. Head to the Tri-cities location if you want a decent breakfast.
Comment from Hotel Management
Dec 4, 2016 by Mark, Hotel Management
Charles, we appreciate your feedback. We just recently converted to a Red Lion. We will be undertaking a major renovation to the entire hotel starting this January, including the breakfast area. We hope you will visit us again and check out the all new Red Lion this Spring.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great staff and good location

Posted Nov 27, 2016
We arrived late after a long car ride and checked in really fast with great front desk clerk she told us how great our room was with the hot tub In it and told us where to park, really great stop!
Comment from Hotel Management
Nov 27, 2016 by Mark, Hotel Management
Heather, we appreciate you taking time to comment on your stay. We are glad you enjoyed your room and especially the hot tub. Hope to see you back again soon.
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for your 5-star review. We appreciate the feedback and look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fayette, United States of America

Quick overnight stay

Posted Nov 24, 2016
Pros: The location was easy to find.
We were happy to have a comfortable clean room for an overnight stay on the way to a distant city.
Comment from Hotel Management
Nov 27, 2016 by Mark, Hotel Management
Marcia, we are glad you enjoyed your comfortable room and that our location was convenient. Be sure to stop by again and check out our newly renovated rooms coming this Spring.
3 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
good for a place to stay while on the road.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thanks for staying with us. We hope to see you back soon.