Ratings based on 207 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Idaho Falls, ID
Great stay!Posted Sep 3, 2015
We recently stayed two nights at the Residence Inn in Boise and had a great stay. The room was clean and the staff was friendly and accommodating. We look forward to staying here again on our next trip to Boise.
for Everyoneby A verified traveler from Idaho
Conveniently located, quiet, cleanPosted Aug 31, 2015
Pros: The room was very spacious (King studio). We have toddler twins and had plenty of room to set up their pack-n-plays and still move around.
We enjoyed our stay at the Marriott Residence Inn in West Boise. It is conveniently located next to Boise Towne Square and many restaurants. It is located right off the freeway and our room was overlooking the I-184, but it was very quiet. We had a room on the first floor and did not hear any of our upstairs neighbors. Breakfast was really good with a good variety of food choices. We will stay here again.
for Familiesby A verified traveler
Posted Aug 27, 2015
Location: Lots of restaurants and shopping nearby. Easy access to the major highway and close to downtown
Lovely hotel with friendly and very helpful staff. Most comfortable suite with kitchen and one of the best hotel complimentary breakfasts I've had in years.
for Familiesby brandy
Staff needs trainingPosted Jul 5, 2015 on Hotels
Hotel is nice looking and clean. Breakfast is good. Staff is very poorly trained. When we arrived our rooms were not ready despite that it was hours past check in. An aprox time of when the room would be ready would have helped. They would not tell me when it would be ready. We joined the masses of other folks waiting for rooms as well. We had ants in the kitchen in the room. I contacted the front desk for some bug spray or something. They said they had none and couldn't come till tomorrow. It was too many ants to leave there overnight. I called desk several times, asked two housekeepers for some cleaning spray or something- zero help. I contacted manager who was unavailable. She finally called me back and agreed to bring up vacuum. She vacuumed up ants. Guess what? They were back thirty minutes later. This could have been such an easy fix. The staff here just didn't know how to handle what should have been minor problems. Housekeeping didn't come till 6pm. By that time we had already exchanged dirty towels for clean ones at front desk. Both bathrooms ran out of toilet paper. I sent my son to front desk for some. She said she didn't have any!?! I then called front desk. She said she didn't have any- would send housekeeping. A while later housekeeping came with toilet paper. We dealt with multiple staff members. All but one spoke nicely. But none of them seemed to have proper training. Ridiculous.
for Everyoneby A verified traveler from seattle, wa
Nice but $$$Posted Jul 3, 2015
Great hotel but a little expensive for a mid range hotel chain. Be aware the pet fee is a non refundable $75.
for Everyoneby A verified traveler from Nevada
Perfect location for event at Idaho Expo CenterPosted Jun 2, 2015
Room was spacious and clean. Good breakfast every morning. Hotel is across the street from large Boise Mall.
for Couplesby A verified traveler from Kirkland, Wa
Hated having room net to freeway. Traffic noise.Posted May 23, 2015
Pros: Mostly clean, staff appropriate and friendly. I am a professional cook and expect a quality kitchen. Have rooms appropriate for cooks.
Cons: Better quality of pots and pans for those of us that really use this service inn to cook. Guest that do take-out don't need better cooking ware.
Location: I was doing family research, visiting cemeteries, esp. Glenn's Ferry. I found what I needed.
My spouse and I travel with my own cooking equipment, ie tools, spices, preplanned meals. We do not require daily room service as we are neat and clean. When I asked for powdered dishwasher soap from room service staff, she ad no clue what I was talking about until I showed her what I needed from her cart. Bed skirt was torn over 12 inches at seam line and never replaced.
for Everyoneby A verified traveler from Milwaukie
Best Boise location!Posted May 12, 2015
Fantastic hotel! Very friendly, accommodating and helpful! We very much enjoyed our stay!
for Personal Eventby A verified traveler
Great home away from homePosted Apr 27, 2015 on Hotels
The kitchen was great for my needs and the room was very comfortable. I felt at home for the few days I was there.
for Everyoneby A verified traveler
Posted Apr 13, 2015
Great accommodations, courteous staff, would stay again