Ratings based on 549 Verified Reviews

3.4 out of 5
69% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Boise idaho

Nice hotel to stay at

Posted Apr 15, 2017
Everything was really good here. The only problem I had was that I didn't get my deposit back like promised.
2 out of 5
by A verified traveler

Posted Apr 10, 2017
Hotel is was not the best I have stayed in. I will not stay here again.
Comment from Hotel Management
Apr 13, 2017 by Annie Skellenger, General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Worth the 50 dollar cost..but not more. WiFi was spotty, TV had to be fiddled with every time you turned it on. Rough to find a parking spot late at night. But, a decent breakfast and a warm quiet place to sleep. If you are not picky or expecting the Ritz, this spot will work.
Comment from Hotel Management
Apr 12, 2017 by Annie Skellenger, General Manager, Hotel Management
Thank you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.
2 out of 5
by A verified traveler from Firth Idaho

We will not stay here again

Posted Apr 9, 2017
The hall smelled terrible of smoke! The room smelled bad of something We had to open the window to try and air it out and it was only in the 50s No screen on the window I am sure it was a single bed room that 2 beds were put in- beds against walls with 2 feet between
Comment from Hotel Management
Apr 13, 2017 by Annie Skellenger, General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
1 out of 5
by A verified traveler from Boise

Room was OK. Bathtub had filth under mat

Posted Apr 7, 2017
The dinner area was filthy. Floors had spills. The microwave hadn,t been cleaned in a very long time. Had waffles but no syrup. When customer asked about getting more Juice and syrup that she had asked an hour ago to have them filled she said she just got there. Then it was mentioned to her about the water on the floor that it was very slippery she said it would have to wait. We will never stay here again.
Comment from Hotel Management
Apr 10, 2017 by Annie Skellenger, General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Washington State

Friendly staff, clean room, close to freeway

Posted Apr 5, 2017
Cons: The breakfast bar was not fresh by 8:30, when I got there. I'd recommend getting to it before 8.
Location: Very convenient to freeway. Airport location was unusually quiet.
Friendly staff, clean room, close to freeway. Front desk went out of their way to answer my questions and offered upgraded room at no extra charge.
Comment from Hotel Management
Apr 12, 2017 by Annie Skellenger, General Manager, Hotel Management
Thank you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.
2 out of 5
by A verified traveler

What renovation?

Posted Apr 2, 2017
Supposedly under renovation but all we experienced was a severely run down room with new lights. Beds were old, squeaky and uncomfortable, there was poop in the toilet, construction dust on the pillows, peeling silicone in the shower and cobwebs in the window. Oh, and the smoke alarm had been removed. Add to that a nasty smell and this was by far the worst place we've ever stayed. Surprisingly, even though it's RIGHT beside where big jets taxi by, it wasn't too noisy. With a complete renovation, maybe - but for now, Eww.
Comment from Hotel Management
Apr 4, 2017 by Annie Skellenger, General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

good price helpful staff

Posted Apr 2, 2017
Pros: price and friendly staff
Location: easy access to freeway and near by dinning
rooms were a little rundown, but clean, for me the beds were too hard and pillows too small.
Comment from Hotel Management
Apr 12, 2017 by Annie Skellenger, General Manager, Hotel Management
Thank you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boise ID

Nice hotel close to freeway.

Posted Mar 25, 2017
Great breakfast. Good experience. Will stay again. Conveniently located.
Comment from Hotel Management
Apr 12, 2017 by Annie Skellenger, General Manager, Hotel Management
Thank you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the center of Boise.

Posted Mar 18, 2017
Pros: It was clean and the staff was extremely helpful.
Cons: I will probably not stay there again for one reason and one reason only, internet is not secure. If the internet was secure I would recommend it to al
The hotel was great all but there is no secure internet. I probably will not stay there again because I need the internet to be secure. I used my cell phone as a hot spot so that I could have secure internet. If I did not need the internet it is a great place to stay.
Comment from Hotel Management
Mar 23, 2017 by Annie Skellenger, General Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. Thank you again for sharing your experience.