Posted Apr 2, 2017
Supposedly under renovation but all we experienced was a severely run down room with new lights. Beds were old, squeaky and uncomfortable, there was poop in the toilet, construction dust on the pillows, peeling silicone in the shower and cobwebs in the window. Oh, and the smoke alarm had been removed. Add to that a nasty smell and this was by far the worst place we've ever stayed. Surprisingly, even though it's RIGHT beside where big jets taxi by, it wasn't too noisy. With a complete renovation, maybe - but for now, Eww.
Comment from Hotel Management
Apr 4, 2017 by Annie Skellenger, General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.