Hotel itself was nice, The staff I dealt with suck
Posted Nov 28, 2016
I have actually stayed at this hotel several times, when I go to Nampa to visit family and typically have had great service. This time, though, the staff for check-in's seemed put out to check me. She was socializing with either a guest, friend, or family member because it quickly became evidenced their conversation had nothing to do with the hotel or checking in. I waited for awhile before asking "Do you mind if I check in?" Bare in mind, I had just gotten off the road after a 4 hour drive with two small children so we were anxious to get to our room. When I asked if I could check in, she rolled her eyes at me and said "Uh, yeah..." and then told the lady she was speaking to "I'll call you in a bit." She made me feel highly unwelcome and she presented very unprofessional in my opinion.
By the way, I did have positive interactions with some of the housekeeping staff- it was just this lady at the front desk that was awful.