Posted Nov 26, 2016
Terrible rooms, it wasn't clean, drapes hanging off the hook, chairs with tears in them, and more. In the hallways & entry ways there were patches of mud where they attempted to fix it, but the plaster was falling off the walls. Super 8 motel use to have a high standard, it saddens me to see that that standard has fallen.I understand motels get older, but I feel things should be clean and look presentable.
Comment from Hotel Management
Nov 29, 2016 by Yaimara C., Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.