Ratings based on 575 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from nampa idaho
PleasantPosted Jul 4, 2017
The room was clean. Fast check in. The staff was friendly and helpful. I have no complaints.
for Everyoneby A verified traveler from Newberg, OR
Great breakfast, great staff. Handy to restaurant.Posted Jul 1, 2017
Pros: Location, room, staff, parking, near the freeway.
Cons: The bed was a little soft for my like.
Location: Restaurant right across the street. Target only a mile and a half away. Very handy place for a one night sleep over.
Enjoyed the location, the staff, the room, and the nice breakfast. Was able to park my RV in the back.
for Everyoneby A verified traveler from Reno, NV
Freeway close at a reasonable price.Posted Jun 29, 2017
Pros: I liked the fact that the freeway on ramps were right next to the hotel, making it easy to go about your business without excessive travel.
Cons: Expedia needs to make sure the "link" that allows the customer to relay a message to the hotel on the expedia website is working. Look into this.
Location: Excellent location.
The room a had a refrigerator, coffee maker and a microwave which makes the stay that much better. The room was clean, orderly and reasonably quiet. On the expedia website, there was a section on the web page that stated you could relay a request to the hotel by clicking on it. I did, and requested a ground floor room. Upon checking in, the hotel clerk stated that no request had been forwarded from expedia to the hotel. Fortunately, the hotel did have a ground floor room available. I suggest that a person booking a room not rely on expedia relaying a message (or request) to the hotel. Instead, call the hotel direct and get the name of the person taking your request or message.
for Everyoneby A verified traveler from nampa idaho
Posted Jun 27, 2017
I got booked a pet room and I don't even own a pet. They don't have comforters on the beds in the pet rooms.
by A verified traveler
TERRIBLE hotel stayPosted May 28, 2017
Our room had fabric chairs and love seats - all were soiled and stained to the point we would not use them or let our grandchildren neon them- staff very unresponsive. Our daily room cleaning was minimal and never completed before 4 pm all 4 days.
by A verified traveler from Reno
The hotel room smelled terrible.Posted May 28, 2017
Cons: The walls and ceiling should be sanitized and re-painted to maybe remove the smoke smell.
The hotel room smoke odor was overwhelming. We were told it was a non-smoking room, but the odor was terrible. We would not stay there again. The hotel staff was nice. We were very disappointed.
by A verified traveler from V
Cheap but don't expect muchPosted May 15, 2017
I've stayed here plenty of times but this time was disappointing. My husband always books us there once a month for a little get away and on mothers day he decided to get a suite in room 302 on the third floor instead of a smaller room. We walk in and it has this weird smell to it. Ended up buying a candle. We unpack and start checking the room out and wow, not clean at all. Like they never had it cleaned before we got there and we booked the room a week ahead a time. After about 20 minutes of noticing everything that was stained like the sofas, floors, chairs and walls, we called the front desk and requested another suite like the one we paid for or to have the room serviced but the front desk said they were all booked and the cleaning staff was out for the day. Front desk said they would call the head of cleaning and find out what they could do but never called us back. We wernt going to leave since we paid $250 for the weekend in the suite. So we stayed and tried to enjoy mothers day. So what we noticed was the sofas staid to the extent of thinking no I won't sit on that along with crumbs all over them. The floors sticky and not swept , carpets stained and a big red satin on the floor next to what looked like dried up cheese or something all crusted up. And looked like someone spilled their drink and got it all over the wall by the bed. Good thing the bed was clean. We told all this to the front desk but nothing was done. The smaller rooms are better, the suite was crap.
for Everyoneby A verified traveler
older hotel but updated roomsPosted May 14, 2017
Pros: Good location, close to highway and restaurants.
Cons: More thorough cleaning of the bathroom. Rotate out the shower curtains so they don't become moldy.
Hotel was older but with updated rooms. The bathroom could have been cleaner. Shower curtain was musty, but over-all, it was not bad for the price. The room itself was nice, newly renovated with no carpet which is nice for allergy sufferers. Smelled faintly of smoke, but that could have been from long ago when that was allowed in the rooms. Sheets were old and pilly, but again, for the price it wasn't bad.
for Everyoneby A verified traveler from S
A pleasant stay...Posted May 12, 2017
I booked this hotel using Expedia. I'm From Oregon and have no way of knowing exactly what I was getting. Based on the reviews I read only after already having booked had me worried. I have to say I was treated very well by all staff from the moment I walked in. Having arrived much too early for a normal check in I chatted with the sweet girl at the front desk. They were able to check me in early to my room which I immediately inspected every inch of. To my surprise it was very clean. The carpets are old and the hallway definitely has a funky odor..... but my room was clean and did not have any odor. I had to stay here for five days while dealing with the death of my grandpa and got to see first hand what a fantastic job the cleaning gals did. The location is right off the highway and central to lots of great restaurants and some shopping.
for Everyoneby A verified traveler from Bakersfield, Ca
Posted May 9, 2017
Went to Boise for a family wedding, close to venue. Staff friendly, free breakfast.