Aerial view

Reviews of The Grove Hotel

4 out of 5
The Grove Hotel
245 S Capitol Blvd, Boise, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 854 out of 1296 reviews" "
Rating 8 - Good. 247 out of 1296 reviews" "
Rating 6 - Okay. 113 out of 1296 reviews" "
Rating 4 - Poor. 38 out of 1296 reviews" "
Rating 2 - Terrible. 44 out of 1296 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 3 nights in Mar 2024

10/10 Excellent

Marcy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a beautiful room for being a repet customer through our expedia booking. Nice treat
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good value
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service
The staff was great- everybody there was super helpful, knowledgeable and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a great area. It is surrounded by so many things to do within walking distance. The staff was friendly and very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked all the different things around the hotel that were within walking distance: restaurants, coffee shops, shopping, nightlife, ect.
Stayed 2 nights in Mar 2024

10/10 Excellent

mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice, let us park in garage after check out at no additional cost.
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and great customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place in Boise
Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Richard, Bend

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs a refresh. Self parking is absurdly small tight spaces, which may be full. Room was stuffy. Lobby bar has nice drinks and food, but right next to the cold breeze from the entry door.
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and people that work at the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice! I was greated at the door and they were very helpful. I valet parked because to me thats easier when in a busy town. They were nice helping me load and unload my bags. And the accommodations were very clean & organized. I will be back!
Stayed 1 night in Feb 2024

4/10 Poor

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most uncomfortable bed, sheets, pillows etc. All 3 of us didn't sleep well because of it. Food is incredibly expensive for what it is
Stayed 1 night in Feb 2024

8/10 Good

kelly

10/10 Excellent

kelly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here to enjoy a hockey match. Everything in one location. The only thing I didn't like is checkout is at 11. But we had two housekeepers knocking at the door once at 9 then again at 10.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 3 nights in Feb 2024

8/10 Good

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location is perfect for an evening or weekend in Boise!
Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!!
Stayed 1 night in Feb 2024
Response from Debbie - Reservations on Feb 5, 2024
Dear Tiffany,We’re really grateful and appreciate you taking the time to share your rating with us.Best Regards,Grove Hotel

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Everyone was very friendly.
Stayed 2 nights in Feb 2024
Response from Debbie - Reservations on Feb 5, 2024
Dear Robin,We’re really grateful and appreciate you taking the time to share your rating with us.Kind Regards,Grove Hotel

8/10 Good

Kristi

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Stayed 1 night in Jan 2024
Response from Debbie on Jan 31, 2024
Dear Travis,We’re really grateful and appreciate you taking the time to share your rating with us.Regards,Grove Hotel Reservations

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear JakeWe’re really grateful and appreciate you taking the time to share your rating with us.Kind Regards,Grove Hotel

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view!
Stayed 2 nights in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear DanWe happy to hear you enjoyed your stay with us and appreciate you taking the time to share your rating.Kind Regards,Grove Hotel

10/10 Excellent

alex, nyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fav go to place. If da Grove doesn't have it, i can walk some place n get it. Very convenient n easy access to my fav watering hole
Stayed 1 night in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear AlexThank you so much for sharing your experience with us. We look forward to having you back.Kind Regards,Grove Hotel

8/10 Good

Sheryl-Lynn

Stayed 3 nights in Jan 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear KrisWe’re really grateful and appreciate you taking the time to share your rating with us.Regards,Grove Hotel

10/10 Excellent

Eric

Stayed 2 nights in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear EricWe’re really grateful and appreciate you taking the time to share your rating with us.Best Regards,Grove Hotel

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and right in the heart of it all!
Stayed 3 nights in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear JakeThank you for taking the time to leave us such a great compliment. We hope to see you again soon!Best Regards,Grove Hotel

10/10 Excellent

Darci

Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Debbie - Reservations on Jan 31, 2024
Dear Linda,We’re really grateful and appreciate you taking the time to share your rating with us.Best Regards,Grove Hotel

6/10 Okay

Ashlee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking garage caused problems. We were instructed that the elevator was not working so we were to use the valet. However, the garage was full and the valet was not available when we arrived. Then we saw that the elevator was not broken and we were able to park ourselves. But when we tried to leave the garage our room key would not let us out and we were required to pay an additional $20 (already paid at the service desk as the valet fee). Extremely frustrating.
Stayed 2 nights in Dec 2023
Response from Lindsey Q on Jan 9, 2024
Ashlee, we are terribly sorry to hear about your garage experience. I have not only taken off the valet charges during your stay, but also refunded you the 20 that was paid at the gate due to your key card not having the garage access. You should see that reflected back on your Visa card within the next 7 - 10 business days.

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Krystal

Stayed 1 night in Jan 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Omrie

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
I like this hotel but the rooms are getting dated and the room lighting is horrible.
Stayed 1 night in Jan 2024

6/10 Okay

Trisha

Traveled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert, Bulverde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! From the moment we arrived until the time we left, everyone was always eager to assist with whatever we needed and everyone was so polite.
Stayed 3 nights in Dec 2023

4/10 Poor

Laura

Stayed 1 night in Dec 2023

10/10 Excellent

Martin, Fruitland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Debbie - Reservations on Jan 31, 2024
Dear Martin,We’re really grateful and appreciate you taking the time to share your rating with us.Best Regards,Grove Hotel

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023