Ratings based on 208 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from West Midlands

Clean, Modern Hotel

Posted Sep 12, 2017
Pros: Food, Bed and linen.
Cons: Basic maintenance of room equipment.
Location: Short drive to the sea, Gateshead quays and Newcastle. Close to Nissan plant for business users.
The hotel is modern. The room was clean with nice crisp sheets and a good bed. Slightly let down by poor maintenance - faulty toilet flush push, extractor fan not working and loose window catches. Food quality was very good - both evening meal and breakfast. However, being in the restaurant at a busy time (the night before the Great North Run and during other live entertainment) meant some staff couldn't cope. In the confusion our meal orders were lost and we waited over an hour for food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Excellent hotel for the Great North Run, taxi only

Posted Sep 11, 2017
Good value, well located for Newcastle and South Shields via Metro. Staff friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 30, 2017
Staff are very friendly and the hotel is very close to the cinema and a few restaurants which helps. Food menu in the hotel doesn't have much variety but does taste great! Gym is tiny and very busy! Will definitely come back
Comment from Hotel Management
Sep 1, 2017 by Carl Wilkinson, Hotel Management
Dear Valued Guest, Thank you for your positive feedback. I will share you comments with our team. Kind regards Carl Wilkinson Business Development Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Northampton

Great hotel

Posted Aug 26, 2017
Quality hotel, very clean, great facilities. Very friendly staff
Comment from Hotel Management
Sep 1, 2017 by Carl Wilkinson, Hotel Management
Dear Valued Guest, Thank you for your positive review. I will share your feedback with our team. Kind regards Carl Wilkinson Business Development Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Aug 23, 2017
The hotel staff were amazing they went out of there way to accomodate myself and family especially the staff on reception
Comment from Hotel Management
Aug 25, 2017 by Carl Wilkinson - BDM, Hotel Management
Dear Valued Guest, Thank you for your kinds words about our team @QHB. I'm delighted they looked after you during your stay and I hope you we're able to look after you and your family again soon. Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from Teesside

Good location, smart hotel

Posted Jul 30, 2017
Pros: Good location, convenient for surrounding places of interest
Cons: N/a
Everything was great. Friendly staff, clean rooms with comfy beds, would use again.
Comment from Hotel Management
Aug 4, 2017 by Carl, Hotel Management
Dear Jules, Thank you for your positive feedback, I'm glad you like Quality Hotel Boldon and we look forward to welcoming you again soon. Kind regards Carl Wilkinson Business Development Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, friendly staff and very clean

Posted Jul 3, 2017
Stayed at the hotel for a wedding, they accommodated the wedding and guests very well.
Comment from Hotel Management
Aug 25, 2017 by Carl Wilkinson - BDM, Hotel Management
Thank you for your lovely review. I'm delighted you enjoyed your stay with us and we look forward to welcoming you again in the near future. Best wishes
5 out of 5
by Stella

Comfortable stay

Posted Jun 24, 2017 on Hotels
Really enjoyed our stay, clean and comfortable rooms, free parking, made use of the leisure facilities as well.
5 out of 5
by kevin

Posted Jun 21, 2017 on Hotels
lovely hotel clean comfortable and friendly staff breakfast a let down
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
My sister wedding was fantastic staff were great the whole thing was perfect