The hotel staff were polite and helpful.
Posted Sep 19, 2016
The experience was acceptable, but not pleasurable. The room was disappointing and on one occasion we returned at 3.00pm and our room had not still not been cleaned. In addition to this there was an annoying drilling sound coming from another room near ours. When I complained the sound stopped promptly. I thought it was particularly poor that there was a 10 Euro service charge to bring drinks and snacks up to the roof garden, which I thought was excessive. The photos of some of the areas of the hotel (ie roof garden/Jacuzzi area) , were not a true representation as we found them. It appears that these areas were "dressed" for the photos and were not as shown in real life which was a bit disappointing. In addition the bar did not open until 4.00pm each day, so returning to the hotel at lunchtime, we were unable to get a drink in the bar.