Great Hotel in the heart of Bologna
Posted Oct 3, 2016
The Hotel is excellent. The facilities are beautiful. The staff is very accommodating. The rooms that I stayed in are very comfortable. Breakfast is very good and the breakfast staff is very professional and fast. The location is the best – just in the heart of the Bologna.
The only note is the restaurant deserved better service. We went for dinner twice to Caracci restaurant. The service was not good. We were waiting for long time for service. The pasta came consistently cold both times. First time, last year, we sent it back. This time we didn’t bother. Then we went to the bar area for lunch which was outright disaster –the waiter didn’t write down the order. It came all wrong. We specifically asked for fast service as were late – we were waiting for 45 min for simple food and then it came all wrong we had to eat it fast in 7-10 min and leave.