OLD HOTEL POOR SERVICE, GREAT FOOD
Posted Oct 20, 2012
The hotel has seen better days, it needs painting or refurbishing. It looks outdated and kind of old. The reception staff is very kind but not very well prepared. For example we asked if the Imola train station had a place to keep our luggage since we were going to MOdena for the day and then to Florence and they did not advise us correctly. They just offered to keep our luggage instead of telling us that there is a place like that at the Bologna station and there was no need to go back to the hotel. We could have gone directly from Modena, to Bologna and then to Florence instead of loosing 3 hours going back to the hotel for our luggage. That is something people from the reception should know. The food at the Restaurant was a great surprise, SUPERB! But again, the service, awful, two days in a road we left wothout coffee because the forgot we asked for some and we had to leave. Its a pitty.They brought the dishes but not the cuttlery to eat it. and so on....... I am sure there must be better choices at Imola.