Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Perfect location for sights, eating and shopping

Posted Sep 3, 2015
Pros: Location. Staff. Room.
Cons: A pool would be wonderful.
Location: Perfect for everything.
Lovely hotel. Unbeatable in every way. Staff, location, room. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Great hotel, very stylish

Posted Sep 2, 2015
The shower left a lot to be desired (I'm 5'4" and 50kg and found it quite small) and the service on the terrace left a LOT to be desired. They offered a free house white per guest but we poorly chose a nice bottle of white and a San Pelligrino instead). It took over 30 minutes and me asking four times for the water... Maybe stick to the freebies because the other five tables ordering free drinks were all served immediately. Because of this, we chose to eat elsewhere which was a shame. Other than that, perfect for a night's stopover. Great hotel but poor service on the terrace. Was due to only two staff which was the fault of management, not the server.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Excellent Hotel, close to the train station and 10 minute walk from town centre. Also excellent restaurant upstairs with beautiful balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Small beds

Posted Aug 3, 2015
Loved the hotel and the park next to it. Close to all the attractions. Friendly staff. Rooms were a bit small but doable, but the beds definitely small and not for a long stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Fabulous Surpise

Posted Aug 2, 2015
Beautiful hotel close to the train station. The hotel staff were beyond amazing and the attention to detail was so thoughtful and beautiful (night candle let in our room, a very nice surprise to come back to after dinner). Breakfast was delicious and one of the best we had whilst travelling for 5 weeks through Europe (and we stayed in a lot of 3 and 4 star hotels). Would recommend this hotel to anyone. Worth every cent and more.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel excellent location

Posted Jul 14, 2015
Pros: friendly staff and excellent location
Cons: maybe a few more places to put things in the bathroom and a towel rail near to the basin, very minor things. wall mirror in the bedroom would be nice
Location: most of the churches and shopping were right on the doorstep
the staff were all very friendly and helpful and our request to change our room for something a little larger, quickly accomplished. Reception provided lots of information for site seeing and shopping which was useful. very nice breakfast and delightful spot on the terrace for a light snack. we did not have dinner in the main restaurant as our visit was too short. however next time we will. all in all a VERY pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Richland WA

Nice modern hotel in great location

Posted Jul 6, 2015
Pros: Modern, turn down service nice, comfortable beds and pillows
Cons: Showers are small and a little complicated with numerous jets. Ours was broken but fixed quickly.
Location: Good location, close to shopping, historical district, great restaurants
Nice modern hotel five to ten minutes from historical district. Staff were very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly, 5-star service without pretension

Posted Jun 21, 2015
Pros: Friendly and helpful staff.
The staff were welcoming, friendly, capable and available. The hotel was pristine throughout. Breakfast was fabulous- fresh ricotta was a favorite. Rooms are compact but perfectly attended and efficient. They were also quiet, despite the hotel location in a busy urban setting. This was the unanimous favorite hotel among my family over a three week Italy tour.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb experience in every way

Posted Jun 18, 2015
Pros: Friendly and capable service by people who seemed to take pride in what they do.
Location: We loved Bologna- lots of restoration underway in city center, but shopping was great and people greeted us as welcome customer rather than a nuisance
Top quality service from check-in to recommendations to restaurant attention. No pretension or edge from the staff, who were attentive and thoughtful. Rooms were modern, well equipped, perfectly serviced and quiet. Not a lot of extra space, but comfortable and quiet despite urban location. We were three generations spread across four rooms with different needs and schedules. All agreed this was the best experience in our weeks of travel throughout Italy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Brilliant city centre hotel

Posted Jun 18, 2015
We had a fantastic time in this hotel. It's in a good position central for everything and the staff could not have been more helpful and efficient. The room and bathroom was very clean and the bed extremely comfortable and most importantly effective air conditioning as the outside temperature was 35 degrees. We had dinner in the restaurant. The food was fabulous and the service wonderful. Overall a great experience and we would definitely stay there again if we were in Bologna