“The staff,breakfast buffet and service was awesome. The mountain view pretty much is the best in Utah, hard to beat the stein! They groom ski slope everyday, easy ski in and ski out access. Cannot wait go back to ski next year.”
“The Chateaux was a great experience! From the moment we arrived the staff was helpful, friendly, and so accommodating. We really appreciated Jono taking our car, our bags and helping us to our room and giving us a rundown of the hotel. The courtyard was fantastic and we loved the hot tubs! Such a great property and atmosphere. We highly recommend the Chateaux!
The smores kits provided were pretty stale and ultra processed. Would have loved fresher, higher quality marshmallows, but you can’t……
“We booked 7 nights for ski. When we realized there is no snow and we decided to leave early. We called the management on the 1st night and ask if we can have partial refund for the rest of the days. The manager, Ethan told us there is no discuss on this. So basically we wasted at least 4 nights without actually staying in. Very upset about this attitude.”
“This place is a dump. Super hot and humid outdoor and it's worst when you're indoor coz there's no AC so your roasting on 100° with no fan, no AC and moldy room. You can even open the window due to heat and construction outside that Expedia FAILED to addressed during reservations. Only after the host emailed and informed us that there's construction and the parking was sooo far away. Stay away”