Ratings based on 670 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Elevator problems

Posted Jul 24, 2017
Pros: Pool.
Cons: Fix the elevator.
Location: Loved the restaurant the Fish House and the Safari Mini Golf.
Our stay was fine. Nice staff. Good breakfast. Loved the pool, especially in the evening. The elevator has problems, they know about it and it needs to be fixed. I was doing laundry one evening and our room was on the 3rd floor. The elevator never came. The lobby was packed with convention guests even though it was a late hour. The desk agent was alone and over whelmed with people. After waiting 20 minutes I started to head for the stairs with my multiple bags of laundry. That was when the desk agent caught me and told it needed to be rebooted. He did and it worked. The next morning, same thing when we needed to check out. We had luggage, small children and waited almost a 1/2 hour before taking the stairs. We told the front desk and the gal made a joke out of it. I did not appreciate that. I get it that walking down 3 sets of stairs is "a first world problem". But when you are carrying luggage and kids, that wasn't funny.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Not a bad hotel for the money. It's small but intimate. Mike at the front desk was extremely friendly, as were most employees we interacted with. The rooms were clean and beds were comfortable. Only downside was there is only one elevator and it was constantly breaking down on us.
Comment from Hotel Management
Jul 16, 2017 by General Manager, Hotel Management
Thank you for staying at the La Quinta Inn & Suites. I appreciate your feedback. Sorry for any inconvenience you experienced during your stay. The elevator is now fixed. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Excellent hotel niceplace to stay close to stores and restarantts
5 out of 5
Recommended
for Everyone
by A verified traveler from Pompano Beach, Florida

Great hotel, close to beach, restaurants, & shopin

Posted Jul 8, 2017
Greeted warmly by staff throughout my stay. Very accommodating. Property is kept clean and comfortable for all to enjoy. Would definetly return.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Thank you Lin for staying at the La Quinta Inn and Suites. We appreciate your feedback. We will continue to provide you with exceptional service on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Clackamas, OR

Great Hotel and Location

Posted Jul 7, 2017
The only negative was the shower/tub. I slipped around a bit in it. A rubber mat of some sort would have been nice and made it a lot safer.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Thank you for your feedback. I will review your feedback with my staff to make to improve your stay on your next visit. Thank you again for staying at the La Quinta Inn & Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Jul 5, 2017
Very nice. Surprisingly clean although pets are allowed. No dog smell.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Thank you for taking the time to review the La Quinta Inn and Suites Bonita Springs North Naples. Our housekeeping and maintenance staff does an amazing job cleaning the property. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel close to beaches

Posted Jul 4, 2017
Nice clean hotel close to beaches. Breakfast not good.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Thank you for staying with La Quinta Inn & Suites. We appreciate your feedback. We will certainly work on improving the breakfast. Thank you again and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida east coast

Nice stay, quiet and more or less close to beaches

Posted Jul 3, 2017
Everything was excellent. They could use a few more tables and seats for the breakfast area, or at least a better distribution.
Comment from Hotel Management
Jul 4, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Bonita Springs Naples North. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Jun 29, 2017
Have never had a problem at any La Quinta, staff always freindly, room always very nice
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Thank you for reviewing the La Quinta Inn & Suites Bonita Springs North Naples location. Thrilled to hear you had a great stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2017
Clean updated super friendly staff already booked another stay
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Thank you for staying at the La Quinta Inn & Suites. We appreciate you taking the time to write a review. Hope to see you again soon.