Ratings based on 351 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and friendly staff hotel

Posted Feb 13, 2017
The hotel 4 star hotel but with 7 star staff Amazing spa and fitness clup.
5 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Derag Livinghotel Kanzler
4 out of 5
by A verified traveler from New York

Nice hotel, cleaning needs to lft game.

Posted Sep 4, 2016 on Hotels
The Derag was a nice hotel, but the cleaning staff need to lift their game. No tissue replacement, no soap replacement, a dirty cup not washed for two days, no tea bags replaced and a blood stain on the wall not cleaned off for the whole stay. disappointing.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We will communicate the given details with our housekeeping and do apologize for the insufficient service. We hope to welcome you back to our hotel very soon to show you our improvement. Sincerely, your team from Derag Livinghotel Kanzler
3 out of 5
by Bruce from BeanTown

Very German Business Hotel

Posted Aug 30, 2016 on Hotels
English is not spoken here. Kitchenette was not equipped - appliances, but no dishes/cookware. Room is stuffy with poor ventilation, or ventilated by a large window with no privacy. On the bright side, the location was within walking distance of cultural sites and public transit. Room was large and spacious, if a little quirky. Nice fitness facilities.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. It seems your experience was not the best during you stayed with us. I do apologize that our staff didn't meet your expectations. Regarding our apartments: the kitchens are just equipped if you do book an apartment rate. If you have a hotel rate and just receive an apartment as an free upgrade as the rooms are more spacious than the regular hotel rooms, the kitchens might be closed, that is correct. Our air condition starts working if the outside temperature reaches more than 22 degrees, I am not too sure if this might be the reason why it didn't work proper during your stay, because we had some days where it wasn't that hot in the surrounding. Nevertheless we feel sorry that you are disappointed with your stay in our hotel and hope we will get the chance to leave a better service and experience with you next time. Sincerely, your team from Derag Livinghotel Kanzler
5 out of 5
by A verified traveler

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Derag Livinghotel Kanzler
3 out of 5
by Lynn from Canterbury

Stay in Bonn

Posted Jul 24, 2016 on Hotels
Restaurant not very nice
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We do apologize for the negative experience in our restaurant. We will transfer the comment also to the department. Nevertheless we hope you enjoyed the stay in the city and in our rooms with the service delivered from our hotel staff. Hopefully we will get the chance to welcome you back to our hotel again! Sincerely, your team from Derag Livinghotel Kanzler
5 out of 5
by Kirk from Nottingham

Would stay again

Posted Jul 16, 2016 on Hotels
Brilliant hotel, would stay here again. Rooms are nice and reasonably priced, gym is quite small.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for this great review of our hotel! We are very happy that you enjoyed your stay and hope to see you again very soon. Sincerely, your team from Derag Livinghotel Kanzler
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Business friendly

Posted Jul 1, 2016
Pros: Location, very convenient for my meetings. Comfortable bed
Cons: Price is a little expensive
Location: Centre of Bonn is close by and has a nice relaxed atmosphere with plenty of places to eat and drink
Rooms are well equipped and comfortable with a desk and reliable free wifi allowing you to work, but also a seating area where you can relax (and free beer in the fridge!) 20 minute walk or 10 minute U-bahn journey to the historic city centre.
Comment from Hotel Management
Jul 2, 2016 by Manuela Heuchmer, Hotel Management
Thank you for the great review of our hotel! We are very glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your team from Derag Livinghotel Kanzler
5 out of 5
by Christian from Dortmund

Very Cozy and a good hotel to stay in Bonn

Posted Jun 19, 2016 on Hotels
Spent good time and good place to stay.
5 out of 5
by Timo from Helsinki

Great stay

Posted Jun 19, 2016 on Hotels
Great stay. Big, clean room. Fast wifi, gym, wellness centre with different saunas etc. Good, but a bit pricy breakfast.