Very German Business Hotel
Posted Aug 30, 2016 on Hotels
English is not spoken here. Kitchenette was not equipped - appliances, but no dishes/cookware. Room is stuffy with poor ventilation, or ventilated by a large window with no privacy. On the bright side, the location was within walking distance of cultural sites and public transit. Room was large and spacious, if a little quirky. Nice fitness facilities.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback.
It seems your experience was not the best during you stayed with us. I do apologize that our staff didn't meet your expectations.
Regarding our apartments: the kitchens are just equipped if you do book an apartment rate. If you have a hotel rate and just receive an apartment as an free upgrade as the rooms are more spacious than the regular hotel rooms, the kitchens might be closed, that is correct.
Our air condition starts working if the outside temperature reaches more than 22 degrees, I am not too sure if this might be the reason why it didn't work proper during your stay, because we had some days where it wasn't that hot in the surrounding.
Nevertheless we feel sorry that you are disappointed with your stay in our hotel and hope we will get the chance to leave a better service and experience with you next time.
your team from Derag Livinghotel Kanzler