Ratings based on 57 Verified Reviews

3.7 out of 5
65% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by James

Close but no cigar!

Posted Jun 14, 2017 on Hotels
I chose this hotel as it was close to a customer I was visiting. Close to railway which was noisy, bed was very firm and bathroom was adequate but shower had some hairs from either previous guest or cleaners.
Comment from Hotel Management
Jun 17, 2017
Gracias por su comentario, nos ayuda a mejorar día tras día.
2 out of 5
by Jane

Disappointing

Posted May 16, 2017 on Hotels
I booked a superior room as I thought it would have a balcony which it didn't. The room was very small, the television was very small with no English channels and the air con did not work. We have stayed in other Secotel hotels which have been good and we go back to them, This one I would not return to.
Comment from Hotel Management
Jun 17, 2017
Gracias por su comentario, lo revisaremos.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wiltshire, England

Great for Pet owners.

Posted May 6, 2017
This hotel serves pet owners sailing from Santander particularly well. The rooms are well appointed but could do with tea/coffee making facilities and a mini fridge too. Free WiFi is available in all rooms as are flat screen TV's and there is free parking at the front and side of the hotel. This hotel has a bar/cafeteria that proves to be a wonderful bonus. It offers decent hot food at a very low price and the service is excellent throughout the hotel. Our only criticism was the shower base. The bathrooms look elegant and modern but the shower base was VERY slippy and there was nothing to hold on to. We would highly recommend this hotel for people travelling from Santander Port because it's only about a 10 minute drive away from the ferries.
Comment from Hotel Management
Jun 19, 2017 by Dpto. Recepción, Hotel Management
Gracias por su opnion, nos ayuda a mejorar cada día.
3 out of 5
by LEONARD

Posted Mar 13, 2017 on Hotels
As the room was on the first floor and on front of building and over the reception area There was a lot of traffic noise and noise from people in the reception area
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
4 out of 5
by Richard from Reading

Sandander outskirts for top value.

Posted May 18, 2016 on Hotels
Excellent value for money for a stop over before the ferry. Nice big rooms. Great bathroom. Excellent cafe bar. Friendly staff.
4 out of 5
by William from Chicago, IL USA

Acceptable hotel for oevernight stay

Posted Jul 21, 2015 on Hotels
We stayed at this hotel outside of Santander to avoid departure traffic the next morning. The hotel is clean and all the staff, especially Esther, very friendly. It is not located near any restaurants and the on-site cafeteria offers a very limited menu. The hotel is good for a stop over but I do not recommended it if you plan to spend time touring in Santander and nearby points of interest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was a short distant form the ferry port

Posted Jul 13, 2015
Very helpful staff, nice breakfast and good snack menu. Will stay again next time i am in Santander
4 out of 5
by Jorge

Posted Jun 24, 2015 on Hotels
Upgrade to their suite because of issues with room. Cheap stay for the night, far from center need transportation to get to town. Friendly staff an owner.
5 out of 5
by R A from Reading

Great alternative to Santander centre high prices

Posted May 9, 2015 on Hotels
Excellent room, friendly staff, dog friendly, easy to find, managed to park in front - might have been more difficult at busier periods. Would go back. Handy for Santander without the price of the city.